Tottington Motor Company Reviews

Name: Tottington Motor Company
Address: 37-38 Eton Business Park, Bury Road, Radcliffe, Manchester
Rating: 4.83

4.8 Rating 318 Reviews

97 %

of reviewers recommend Tottington Motor Company

Company Reviews

Metrics

Info

4.8

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tottington Motor Company:

Tottington Motor Company is a family run business which has been established for over 50 years. What started as a small car sales company has now evolved to provide vehicle sales, motorhome and campervan hire, as well as servicing and MOT facilities for a range of vehicles

Visit Website

Phone:

01204 882211

Email:

sales@tottingtonmotorcompany.co.uk

Location:

37-38 Eton Business Park,
Bury Road,
Radcliffe
Manchester
M26 2ZS

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Tottington Motor Company 5 star review on 21st August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute wonderful team makes you feel welcome, and motorhomes are so worth it spotless and well maintained”

Helpful Report

(Hire) - Posted 1 week ago

Thank you for leaving such a kind review Christopher. We'll be sure to let the team know.

Posted 1 week ago

“First class team - professional, informative, patient...start to finish. Keep it up TMC!”

Helpful Report

(Hire) - Posted 1 week ago

Thanks for the 5 star review Shane! We're glad you enjoyed your hire

Posted 1 week ago

“Great service as usual”

Helpful Report

(Service) - Posted 1 week ago

Hi Mr Chadderton. Thanks for the 5 star review!

Posted 1 week ago

“PROFESSIONAL, FRIENDLY, INFORMATIVE. Been working with Tottington several years, only good words, all staff are of high calibre. Lovely to work with. No complaints. Only compliments.”

Helpful Report

(Service) - Posted 1 week ago

Thank you for leaving such a kind review Mrs Nolan. We're glad you've been with us all these years

Posted 1 week ago

“We had a fantastic holiday but what happened after left a bitter taste. Did everything right took out extra insurance, drove carefully, parked in safe places. Brought the motorhome back checked in safe & sound all ok signed off. Then requested our deposit back, then informs us there was damage on the vehicle on the roof on the drivers side. You'd physicall have to drive into something for this to happen which I did not. Did you know your insurance does not cover the roof of the motor home, who would have thought! Before you take & bring back a motorhome from TMC make sure you get your own video eventence of all the vehicle roof incuded. Has this happended to anyone else I'd be interested to hear.”

Helpful Report

(Hire) - Posted 2 weeks ago

Dear customer, Thank you for taking the time to leave a review, however I feel it is important to put this into context given the lengthy communication between us. It is acknowledged that upon handing the motorhome over to you, there was no damage reported by our preparation team or by yourself when you collected it. The robust checkout procedure was adhered to and as you were driving away from our depot all of the supporting images had been emailed to you. At the point of your return from hire on Saturday the 16th of August 2025, one of our team completed the initial check in and from the photographs taken during this, damage could clearly be seen. The area of damage is the front section of the roof, the gelcoat is marked and has been split. As there was no such damage upon the initial handover, it is clear that it occurred whilst you were out on hire, and not on our premises as suggested. We carry out an initial check of all our vehicles upon arrival back at our depot. All the appliances and bodywork are checked fully upon preparation for the next hire, in this case first thing Monday the 18th of August 2025. Regardless of this, the damage could still be seen. We contacted you in relation to the damage. Upon this, you responded “If you can give us video/picture evidence dating 11/08/25 before we collected that there was no damage only then will I accept liability.” We sent to you the requested photographic evidence, which included images of the motorhome with no damage to the roof during your checkout. You still denied all knowledge of this damage. We would ask that you take responsibility for the damage caused whilst our motorhome was on hire to you. Given the extent of the damage there is no doubt that we will receive a third party claim for damage to property in due course. We will equally check and provide the tracker data to try ascertain where this damage has occurred. Please refer to our terms and conditions of hire, they are clear in relation to overhead damage. Many Thanks, Jason Mawdsley Managing Director

Posted 2 weeks ago

“Excellent motorhome rental! Van was perfect. Drove well, fully equipped and easy to use. Plenty of space for paddleboards, toys, luggage, games and a few clothes. Handover was straightforward and the return also. Good communication and support on offer if needed.”

Helpful Report

(Hire) - Posted 2 weeks ago

Thanks for the 5 star review Paul. We're glad to see you enjoyed the motorhome, and the picture you've included is great too!

Posted 2 weeks ago

“Had an MOT and service done with no issues and happy with service and costs so hoped I had found a new garage I could trust to look after my camper van. Unfortunately when I asked to book the van in to diagnose and fix a simple issue with a parking sensor I was told they do not carry out that type of work and was recommended a garage in Bolton, miles out of my way. It would seem the garage is only interested in the easy money and is not prepared to look after customers between MOT and service intervals. I have since then had MOTs, servicing and other repairs carried out by another local garage on the van and two other family cars.”

Helpful Report

Posted 2 weeks ago

Hello, thank you for taking the time to leave a review. We’re happy we were able to carry out the initial MOT and servicing for your campervan and that you were pleased with it. It is true that we do not carry out parking sensor work. Parking sensors are an aftermarket fitment, and from our own experience when one of the 4 fail a full new set is often needed. When you told us about the related issue, we informed you of the above and recommended you visit either an auto electrician, or a manufacture approved garage for Ford that was 5 miles away from us. I apologise that this didn’t end up being what you wanted, and I'm glad you were able to find a different garage that was more suitable for you. The fact that we do not carry out parking sensor work does not mean that we do not care for our customers in-between services. I encourage you and others reading here to the read the rest of our reviews and come to a different conclusion to that claim. Kind regards, Jason Mawdsley, Managing Director

Posted 2 weeks ago

“Tottington Motors have looked after my cars for over 20 years. Very friendly staff. Very trustworthy.”

Helpful Report

(Service) - Posted 3 weeks ago

Hi John, thanks for the positive review. We'll let the team know

Posted 3 weeks ago

“Excellent service .work carried quickly Staff very friendly.will take car back for mot or service again.”

Helpful Report

(Service) - Posted 4 weeks ago

Hi Les, thanks for the 5 star review. We'll be happy to see you again

Posted 3 weeks ago

“We hired the Ford F72 and had a fabulous week away. This was our first time ever in a motor home so we were very inexperienced. However on collection of the vehicle we were given a demo of the vehicle from driving it to the maintenance of the water, gas, toilet, electrics etc which was very helpful as we were clueless. The vehicle was also handed over to us in a very good clean condition and you can tell pride is taken in the standard of the hire vehicles. We were 4 adults staying in the motor home and this had ample space. The sleeping arrangements were ok as there are 3 sleeping areas you can set up to accommodate comfortably. The price was reasonable, we had no issues with the vehicle but if you do have problems you are provided with contact numbers for 24/7 support which gives you reassurance. The staff at Tottingham were great, non judgmental if we had what we thought were silly questions, (as I said we had no clue on the chemical loo etc 🤣) they were polite, patient and very informative. If you are experienced or brand new to the motor home world I would highly recommend you hire from Tottington Motor Homes as you will be not be disappointed ⭐️”

Helpful Report

(Hire) - Posted 1 month ago

Hi Hayley, Thank you so much for taking the time to leave such a kind review. We're glad we were able to take care of you during your first hire, and we're so happy that you had a great time!

Posted 4 weeks ago

“Great service from start to finish Booking with Julie was so easy Jay explained everything and was a great help Highly recommend TMC”

Helpful Report

(Hire) - Posted 1 month ago

Thank you so much for the kind words David. We'll let Julie and Jay know.

Posted 4 weeks ago

“Brilliant service, friendly staff and good stock choices”

Helpful Report

(Sales) - Posted 1 month ago

Thanks so much for the kind review Tracy and Steve

Posted 1 month ago

“Great service and friendly staff, our motor home was great!”

Helpful Report

(Hire) - Posted 1 month ago

Thanks for taking the time to leave a review Catherine. We're glad you enjoyed your motorhome!

Posted 1 month ago

“Hyundai interim service and mot,carried out Very pleased with firm.”

Helpful Report

Posted 1 month ago

Thank you for the positive review Steve. We appreciate the kind words

Posted 1 month ago

“They gave an excellent service in spite of the Company being shorthanded that day.”

Helpful Report

(Service) - Posted 1 month ago

Hi Winfred, thanks for the positive review! We're glad we were able to help you

Posted 1 month ago

“Good friendly and helpful”

Helpful Report

(Service) - Posted 1 month ago

Thanks for the 5 star review Rosalind!

Posted 1 month ago

“thanks for doing my mot really helpfull and very professional”

Helpful Report

(Service) - Posted 1 month ago

You're welcome Paul, and thank you for leaving a positive review

Posted 1 month ago

“Feels fine after the service. Great collection and delivery service. I will see you next year”

Helpful Report

(Service) - Posted 1 month ago

Thank you Alan. We'll let the servicing team know about your positive words

Posted 1 month ago

“Great place to browse various styles of motorhome...good sales team, delivered to my door”

Helpful Report

(Sales) - Posted 1 month ago

Thanks for the 5 star review Kean! We hope you're enjoying your new motorhome.

Posted 1 month ago

“Have used Tottington since buying our Roller Team Zefiro in Feb 2024: really good team, especially Greg in Services. As new to Motorhomes, I rely on Greg for all sorts of info - without fail and never grumbled. When a white van cowboy removed my wing mirror, Tottington supplied & fitted replacement within 2 days of call. Needless to say to say , servicing has been thorough & efficient. In general, I find Tottington provide a friendly and reliable service - Keep it up !”

Helpful Report

(Service) - Posted 1 month ago

Thank you for the kind words Neil. We appreciate the repeat business and we'll let Greg and the rest of the team know about your positive review

Posted 1 month ago

Tottington Motor Company is rated 4.8 based on 318 reviews