Tottington Motor Company Reviews

Name: Tottington Motor Company
Address: 37-38 Eton Business Park, Bury Road, Radcliffe, Manchester
Rating: 4.83

4.8 Rating 277 Reviews

97 %

of reviewers recommend Tottington Motor Company

Company Reviews

Metrics

Info

4.8

Based on 277 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Tottington Motor Company:

Tottington Motor Company is a family run business which has been established for over 50 years. What started as a small car sales company has now evolved to provide vehicle sales, motorhome and campervan hire, as well as servicing and MOT facilities for a range of vehicles

Visit Website

Phone:

01204 882211

Email:

sales@tottingtonmotorcompany.co.uk

Location:

37-38 Eton Business Park,
Bury Road,
Radcliffe
Manchester
M26 2ZS

Write Your review

Tell us how Tottington Motor Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tottington Motor Company 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t fault the service when your there, however getting hold of them is another story, unreturned calls, no replies to emails.”

Helpful Report

(Service) - Posted 1 month ago

Good afternoon, Karl, thank you for taking the time to complete a review, we have just checked back and can see that we communicated with you on the following dates by e mail, please can you check your spam folder. I note that your motorhome has since been in for some warranty work and a habitation service. 12th March 14th April 25th April 29th April

Posted 1 month ago

“Although the fault was not found on my car , everyone was helpful, and I was advised to take my car to an auto electrician.”

Helpful Report

(Service) - Posted 1 month ago

Hi Eric. Thank you for taking the time to leave a review. We’re sorry we weren’t able to find a solution for your fault on this occasion, and we did feel it was best to recommend an auto electrician. We hope the assistance we’ve given you will lead to the problem getting fixed soon.

Posted 1 month ago

“Although the motor home was lovely and very clean it wasn't the one we'd booked which had been given to someone else in error. This meant that there were only 4 seatbelts instead of the 6 we needed so 2 of our party had to travel separately costing us another £150 in fuel.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to place a review Mr Menzies, I would like to respond as follows: It is correct that you had originally made a booking with us for the Marco Polo with an automatic transmission, as you are no doubt aware and as we discussed with you the manufacturer was not able to deliver several new motorhomes that we had ordered for season 22. We did of course offer the options of another motorhome with a similar layout or a refund, you chose to opt for the Garda motorhome. I have investigated with the team and have been advised that on the day of collection you had been issued with a very similar motorhome, the Autotrail C72 as opposed to the Autotrail C73, I understand from the team that this was an error on our part and I sincerely apologise to you. As soon as the error was noted I understand that we made contact and as you had already set off on your journey you confirmed that you were happy with the new motorhome issued to you upon collection and there was no requirement to change it over. I note your comment in terms of the number of seatbelts and the additional fuel as persons had to travel separately, we are somewhat confused by this as upon checking the booking documentation you have stated the number of persons in the party was 3/4 adults. I can confirm that the motorhome issued to you had a total of 4 seatbelts and as such matched your booking documentation, we see no reason as to why you have now advised that 6 persons needed to travel in the motorhome! I am informed that the motorhome has been returned with some damage, this was pointed out to you yesterday upon your return and I will be in contact with you under separate cover early next week when I have the repair costings. Thank you for choosing TMC for your most recent motorhome hire, we do appreciate your feedback. Kind regards Jason Mawdsley Managing Director

Posted 2 years ago

“The 3 year old Mokka was beautifully prepared,the sales team were excellent,friendly and went out of their way to make the deal I was looking for.However, I asked for a spare wheel as I am not happy with these repair kits, and I paid them for one when I ordered the car 3weeks ago. I am still waiting and nobody from TMC has bothered to let me know why it hasn't arrived. Friends and neighbours have admired the car which looks brand new, but when I tell them about the aftersales performance, they are put off from TMC. All it would have taken was a phone call to let me know the situation, and I would have been singing their praises,and giving them an excellent review.”

Helpful Report

Posted 6 years ago

Thank you for your review, Roger. I’m pleased you’ve enjoyed the Mokka and it is the envy of your neighbours. Paul Curren our service manager has tried to contact you, however I will contact you myself as I sold you the car. As I advised you not to purchase a spare wheel from a Vauxhall main dealer as the price was in excess of £300 we agreed with one another to supply through an alternative company. The order was placed on the 21st of January and we are still awaiting the space saver, we had been told at the time of order that this could take up to 4 weeks.

Posted 6 years ago

Tottington Motor Company is rated 4.8 based on 277 reviews