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Tottington Motor Company Reviews

4.9 Rating 233 Reviews
98 %
of reviewers recommend Tottington Motor Company
Company Reviews Metrics Info
4.9
Based on 233 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Tottington Motor Company Reviews

About Tottington Motor Company:

Tottington Motor Company a family run business, established for over 40 years has always over 60 quality used vehicles always in stock including a range of automatic vehicles, with the majority of our stock with one previous owner.

Our growing customer base is built up from our loyal customer base, recommendations and reviews you’ll read here because we believe in quality, customer care and attention to detail.

All our vehicles are sold with a full service and MOT and we welcome our customers to come back 6 months later for a free 88 point check.

Since 1970, Tottington Motor Company (or Totty Motors as it’s affectionately known) has been supplying Bury, Tottington, Bolton, Rochdale, Ramsbottom & Manchester as a whole with quality used vehicles and competitive finance packages to our customers.

Our state-of-the-art onsite workshop offering several classes of MOT’s, Service, repairs and free tyre fittings offers a half price MOT when a full service is carried out. Our work comes with a 12 months parts and labour guarantee. As well as this, our workshop offers a free courtesy car and offer a pick-up and drop-off service within 7 miles.

TMC Leisure, the sister company of Tottington Motor Company stocks a vast range of leisure vehicles including teardrop trailers, caravans, motorhomes. TMC Leisure are the UK & Ireland sole concessionaires for Caretta Caravans, the largest Roller Team & Sun Living by Adria dealership in the North and continues to build partnerships with key motorhome manufacturers including Auto-Trail Tribute. Auto-Trail Tribute will be introduced the TMC Leisure range in February 2019.

TMC Leisure holds open days on a regular basis and offer a try before you buy scheme.

Visit Website

Phone:

01204 882211

Email:

sales@tottingtonmotorcompany.co.uk

Location:

35-38 Eton Business Park, Bury Road, Radcliffe
Manchester
M262ZS

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Tottington Motor Company 5 star review on 7th July 2019
Miss Berry
Tottington Motor Company 5 star review on 8th May 2019
S
Tottington Motor Company 5 star review on 14th February 2019
Mr J Byrne
Tottington Motor Company 4 star review on 21st January 2019
Mrs C Clegg
Tottington Motor Company 5 star review on 20th January 2019
H Dowds
Tottington Motor Company 5 star review on 30th November 2018
Mr N Helmer
Tottington Motor Company 5 star review on 30th November 2018
Mrs Heaton
16
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
P Reid
Verified Reviewer
“I recently bought a campervan from Tottington Motor Company and cannot praise them highly enough. Because I live in Northern Ireland and, due to personal circumstances at the time, could not travel to view the van in question Jason, Gavin and Harry went to great lengths to give me as much of a virtual experience as possible, answering numerous questions promptly, sending over videos and giving me a live 'walk-around'. This service was only topped by their impeccable delivery service! I know they promise free UK delivery but did not expect that to stretch to Northern Ireland. Not only was the van delivered right to my home as promised but Jason flew over to give me a comprehensive hand-over. Unbidden, he even sent a couple of extras including a small stool in the post a couple of days later. This first class treatment didn't stop with delivery. A minor issue involving a remote control was quickly resolved and a few further questions rapidly answered. I've had experience of a couple of motorhome dealers in the past whose attitude just doesn't compare with that of Tottington's. Jason and his team went over and above the call of duty to make my purchase a smooth, happy and easy one.”
Helpful Report
Thank you Philippa. We are pleased that you were happy with the service that you received from TMC.
M Chapman
Verified Reviewer
“Service team went above and beyond to help me fix the tap on my motorhome. Nothing was too much trouble. Would recommend without hesitation.”
Helpful Report
Thank you for your review it is much appreciated.
Anonymous
Unverified Reviewer
“All promise - no follow through. We booked a VW campervan with the intention of trying before buying. We were told the hire vehicle came with various fittings so we paid £250 deposit in January for a week’s hire in April. Within one week of booking, we double checked what the van came with, ie. TV aerial and awning. We were told that it didn’t so we cancelled, as the whole purpose of the booking was to experience a van similar to what we planned to buy. We weren’t given our deposit back, even though we cancelled after just 6 days of booking. Numerous phone calls, emails and posted letters later, all of which were ignored, their official line is no refund of deposits. At no point could we speak to anyone in authority. What incredibly poor customer service to say the least. Even if a deduction had been made for the first week of booking before cancellation it would be understandable but to keep the full £250 after just 6 days of booking is unjust. What a lost opportunity too as we were serious about buying a van.”
Helpful Report
Hello Mr & Mrs Crowden, Thank you for taking the time to leave a review, I am afraid that your review is really not a true reflection of the service received. I am aware you attended the Manchester Motorhome & Caravan show in January 23 and from that show you made contact with our hire department. To be clear and you could see at the show by the campervans on display, none of our hire campervans or motorhomes have retractable awnings fitted, our campervans do not have a television or aerial fitted due to the space limitations and at NO point did I or any of my team advise you that our rental campervans had awnings and televisions installed. In your written communication to us of the 26th February 23 you state that at the show you were impressed with what you saw and how Harry dealt with you both. Harry did discuss the "try before you buy scheme" and as such you made a booking for April 2023. We had made it clear in all of our communication with you and also in our written terms and conditions of hire that we issued to you that the booking deposit of £250 is non-refundable, we do not hide the fact at all. Angela in our hire department took a further call from you within a few days of your booking asking us to confirm that the new VW campervan you would hire in April 23 would have fitted a retractable awning and a television with a television aerial, Angela proceeded to advise you that none of our campervan hire fleet had a retractable awning fitted or a television and aerial installed, Angela then proceeded to involve myself to see if we could assist further to meet your expectations. I use a portable television along with a exterior mounted aerial and I offered to loan to you this so you could have the television experience whilst you had our VW campervan on hire, we say to ALL customers that we are unable to guarantee a good television signal as it is area dependant of course. At this point you advised that you wish to cancel your booking, Angela had made it clear that you would loose your deposit, you then wrote to me and in your words to appeal to my sense of fairness in our customer reviews, as we have already advised you of our terms and conditions of hire from the outset and you have not liked the fact that I am unwilling to override the decision made by our very experienced rental manager you see it fit to write an inaccurate 1 star review. We are of course very happy for you to commence with the hire that you booked or for you to move the dates, should you wish to proceed with the hire then please do call our reservations team on 0161 725 5400. Kind regards Jason Mawdsley Managing Director
F Hobbs
Unverified Reviewer
“Brilliant range of motorhomes. Would recommend.”
Helpful Report
Anonymous
Unverified Reviewer
“Third rental with Tottington- great service, great vehicles, friendly people”
Helpful Report
MR G J Atkins
Verified Reviewer
“thanks shelly for making hiring a van so easy ,all the paperwork sorted before you go so its pay and pick up the keys .will use again”
Helpful Report
B Clark 22/9/22
Verified Reviewer
“They collected the car and returned it within four hours having completed the MOT and Full service.The staff are always friendly and helpful, prices reasonable ,and work is carried out to a high professional standard.”
Helpful Report
D Beesley
Unverified Reviewer
“A follow-up to my review of 7 months ago. I had a problem with the gas connection on my motorhome I rang Tottington motors and as I live about 20 minutes drive away they asked me to bring it in. The brilliant Gary from the workshop diagnosed the problem, fitted a new connection pipe and I was on my way within 30 minutes - problem fixed I have never had such consistently good service as from Tottington MC. Absolutely first class - highly recommended!”
Helpful Report
M Duffy
Verified Reviewer
“As a family we have been using Tottington Motors for a number of years now and they’ve always taken care of us and maintained our vehicles to the highest standards.”
Helpful Report
Anonymous
Verified Reviewer
“Hired from here 5 times now for @eotr festival in Dorset & never had any problems, , the camper vans have always been perfect”
Helpful Report
Anonymous
Unverified Reviewer
“Great service staff couldn’t do enough for us motorhome was lovely had no problems atall will be using again next time we go away fan 4 nights we had”
Helpful Report
Anonymous
Unverified Reviewer
“This was our 3rd Motorhome hire from TMC, a quick easy process from start to finish. We wouldn't hesitate to recommend.”
Helpful Report
Mr B Dalrymple
Verified Reviewer
“Thank-you Gavin for your great sales service, answering all our questions and providing intelligent alternatives. We will definitely approach you again in the future”
Helpful Report
Anonymous
Verified Reviewer
“We've hired a few times from this company and would not go anywhere else. The service and support you get is excellent.”
Helpful Report
Anonymous
Verified Reviewer
“Bought my car from TMC a long time ago and have been taking it back ever since for annual service and MOT. Excellent work and maintenance always carried out, and staff really pleasant and helpful. Reputable company. Highly recommended !”
Helpful Report
Anonymous
Verified Reviewer
“great service motorhome was spotless top spec 6 berth thanks for the service”
Helpful Report
A Clough
Verified Reviewer
“Very clean camper van very good handover most important competitively prices vehicle also good on mpg would definitely recommend”
Helpful Report
Mrs P
Verified Reviewer
“We booked our campervan in for a full service, habitation check and MOT. We booked it all online and TMC followed it up the following day with a confirmation email. The whole process was smooth and easy. All the checks were carried out efficiently and we were kept up to date throughout. The staff are all professional and approachable. The price wasn’t cheap but you get what you pay for. I am happy that everything was done properly and my campervan is safe for the next 12 months. We won’t hesitate to use TMC in the future.”
Helpful Report
T
Verified Reviewer
“Great service, warm and friendly staff and good prices! Free collection and delivery which is very convenient and my car came back washed!”
Helpful Report
C Richie And Ray. North Coast 500 Adventurers.
Unverified Reviewer
“Although we were unfortunate enough to slightly damage the vehicle, TMC were more concerned that it had not ruined our experience. The vehicle was top spec and a pleasure to live in for a few days. I was more than impressed when the deposit I had left with TMC was returned to me in a few hours, even though we had a pending repair bill. Great people to work with, and will be our go to company as and when we decide to hit the road. Pardon the pun !!”
Helpful Report
Tottington Motor Company is rated 4.9 based on 233 reviews
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