Toropro Air Conditioning Ltd Reviews

Name: Toropro Air Conditioning Ltd
Address: 270 Rosendale Road, London
Rating: 4.85

4.9 Rating 760 Reviews

99 %

of reviewers recommend Toropro Air Conditioning Ltd

Company Reviews

Metrics

Info

4.9

Based on 760 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Toropro Air Conditioning Ltd Reviews

About Toropro Air Conditioning Ltd:

Toropro Maintenance Services your first choice for fast, professional, affordable, reliable and friendly building maintenance, refurbishment and facilities management services for the commercial and residential sectors.

Visit Website

Phone:

0208 610 9100

Email:

enquiries@toropro.co.uk

Location:

270 Rosendale Road
London
SE24 9DL

Write Your review

Tell us how Toropro Air Conditioning Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Toropro Air Conditioning Ltd 5 star review on 26th July 2017

Scott D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got a fast and rapid response which to a landlord is key. Job excellently done. I would recommend and use Toropro again! Thank you!”

Helpful Report

Posted 4 years ago

Hi Carla, thank you for taking the time out to share your experience of Toropro with us. We are delighted our engineer could assist you and that you were happy with the service. Regards, David.

Posted 4 years ago

“Thank you Toropro Air Conditioning Ltd. for your nice customer service, clear explanation and punctuality. We have received very professional service provided by Grzegorz, who had a great knowledge and tried hard to resolve the issue in the most suitable way. Positive experience 👍”

Helpful Report

Posted 4 years ago

Hi Aneta, thank you for taking the time out to leave us some positive feedback which we do appreciate. We are delighted that our customer service team and engineer were able to assist you to the high standard that we expect. Regards, David.

Posted 4 years ago

“Emailed them to fix a leak whilst on holiday, was able to organise everything by email. Service was excellent and reliable. Would definitely recommend.”

Helpful Report

Posted 4 years ago

Hi Vishal, thank you for taking the time out to leave us some positive feedback. We are delighted that you were happy with our booking process and the service provided by all our staff. Regards, David.

Posted 4 years ago

“Professional service at a decent price. I've used them twice and was happy with the service. Everything works now!”

Helpful Report

Posted 4 years ago

Hi Eduoard, thank you for taking the time out to share your Toropro experience with us. Its always nice for us to welcome back our existing clients. We are delighted you were happy with the service and look forward to helping you again in the future. Regards, David.

Posted 4 years ago

“The engineer seemed very professional and approachable”

Helpful Report

Posted 4 years ago

Hi Paola, thank you for taking the time out to review our services, we are glad that you were satisfied with the engineer's work. Regards, David.

Posted 4 years ago

“The engineer was great and everything was fixed swiftly and well. The only thing was the timing. I specifically asked several times for an exact time and the company seemed to either ignore it or not to understand. This meant that I had to move work arrangements and even then when i explained to the engineer he interrupted me mid conference call. Apart from this it was all great and worked like clockwork.”

Helpful Report

Posted 4 years ago

Hi Emma, thank you for taking the time out to leave us a review. We are not able to give exact times as they are impossible to stick to, we provide clients with a 2 hour window in which the engineers can arrive. Unfortunately our engineer was severely delayed on a previous job. When these issues occur we cannot leave our customers with a half done job with no heating over a cold weekend. It does mean that the engineer needs to stay longer to finish the job the engineer will be delayed to the customers booked in later in the same day. I am sorry for any inconvenience caused, our helpdesk team did strive to update you regarding the new appointment slot. I do apologise that our engineer interrupted your call, I will pass this information on to his manager so that the engineer can receive further customer service training. Regards, David.

Posted 4 years ago

“Very efficient and prompt response, found the electrical fault within minutes and performed repair. Helpful central booking team.”

Helpful Report

Posted 4 years ago

Hi Gail, thank you for taking the time out to review our services. We are delighted that our helpdesk team and engineer were able to provide you with a superior service. I will pass your comments on to management. Regards, David.

Posted 4 years ago

“The engineer was courteous and efficient and gave good advice.”

Helpful Report

Posted 4 years ago

Hi James, thank you for sharing your Toropro experience with us, we are glad our engineer could help and provide you with advice for the future. Regards, David.

Posted 4 years ago

“Very professional and friendly; they very kindly offered me the same day service and the engineer was with me within 2hrs. Highly recommended!”

Helpful Report

Posted 4 years ago

Hi Tianyi, thank you for taking the time out to leave us some positive feedback. We are delighted you found our booking process easy and convenient and that our engineer was able to help you. Regards, David.

Posted 4 years ago

Hi Tianyi, thank you for taking the time out to leave us a review, we are delighted you found our booking process easy and convenient and are glad our engineer could help. Regards, David.

Posted 4 years ago

“Incredible to work with you guys - will certainly be using again!”

Helpful Report

Posted 4 years ago

Hi Nishant, thank you for taking the time out to leave us some positive feedback. We are glad we could be of service and look forward to helping you again when you next need us. Regards, David.

Posted 4 years ago

“Great job on my broken sink drain with some good advice thrown in as well.”

Helpful Report

Posted 4 years ago

Hi Oliver, thank you for taking the time out to share your experience of Toropro with us. We are delighted our engineer could assist you and that you were happy with the service. Regards, David.

Posted 4 years ago

“Really competitive prices, engineer was nice and professional. Would use them again.”

Helpful Report

Posted 4 years ago

Hi there, thank you for taking the time out to leave us some positive feedback. We are delighted our engineer could assist you and that you were happy with our service. Regards, David.

Posted 4 years ago

“The plumbing engineer came on time and was very knowledgeable and professional.”

Helpful Report

Posted 4 years ago

Hi Narges, thank you for taking the time out to share your Toropro experience with us. We are delighted our plumber could help you and that you were happy with the service. Regards, David.

Posted 4 years ago

“Excellent and fast service!. No waiting for urgent calls and quickly surveyed and quoted. We will use again. 5 stars”

Helpful Report

Posted 4 years ago

Hi Fanon, thank you for taking the time out to leave us some positive feedback which we do appreciate. We are delighted that our staff cold go that extra mile for you and that you were happy with the service. Regards, David.

Posted 4 years ago

“Very good services. Very friendly and knowledgeable man. Thank you very much. Very prompt to send someone. 5 stars all around.”

Helpful Report

Posted 4 years ago

Hi Sophie, thank you for taking the time out to share your Toropro experience with us. It is reviews like yours that help us to understand what we are doing right. We are delighted our engineer could help and that you were happy with the service. Regards, David.

Posted 4 years ago

“Excellent, quick service . And good communication from the company . Totally recommend :)”

Helpful Report

Posted 4 years ago

“Quick and thorough service from Toropro’s plumber. Rather than go straight to ordering a part for our cistern, he has recommended a wait and see after he cleaned the existing parts. This will hopefully save resources.”

Helpful Report

Posted 4 years ago

“Very friendly and helpful!”

Helpful Report

Posted 4 years ago

“It was a great relief to find this firm after many abortive contacts online with others who made appointments and either failed to appear or cancelled at last moment Engineer who visited to assess situation businesslike and constructive with advice for remedial work Many thanks !”

Helpful Report

Posted 4 years ago

Hi Mr Rhymes, thank you for taking the time out to leave us some positive feedback which we do appreciate. We are glad you were happy with the service and look forward to helping you again when you next need us. Regards, David.

Posted 4 years ago

“Toropro provided excellent service to repair our Air Con. Very polite engineer, knows the job and no time wasting. I can trust these guys and keep in my dairy for regular service. Thank you.”

Helpful Report

Posted 4 years ago

Hi Baljung, thank you for taking the time out to share your experience of Toropro with us. We are delighted to welcome you as a new customer and are glad that you were happy with the service. Regards, David.

Posted 4 years ago

Toropro Air Conditioning Ltd is rated 4.9 based on 760 reviews