“Purchased and received Hydros Launch overnight as promised. Hooked it up and worked with no issues. Great product. Answered multiple questions I had in a timely manner. Very professional. Will purchase from them in the future and highly recommend.
Rob-”
“I ordered my Reef Octopus 202s on a Thursday night and expected this to ship on Friday, since I qualified for overnight shipping. The skimmer didn’t arrive until Monday. The skimmer wasn’t going to fit in my sump so, when I attempted to call on the Monday that the skimmer arrived, The online customer service never answered nor did they return ANY of my calls and apparently only respond to emails. I am ok with the shipping delay but not being able to speak with customer service, is irritating.”
“Excellent service but I ordered a wrong item, it’s heavy for my nano tank. It’s an hms single mount kit. I just returned it yesterday it will get there in couple of days. Hope their return service is excellent as well.”
“The name matches the quality. Very happy with my copapods and my tetraselmis phytoplankton culture. I expanded my culture with a little f2 and 2 days later it already looks like its ready to expand again. My tanks thank you for your Top Shelf products! Will definitely be ordering again!”
“I have ordered numerous SPS and LPS frags from TSA. The frags I’ve received are always healthy and pest free. I had an issue with an order in the past which was quickly and satisfactorily resolved. I have no complaints and will repeatedly order from TSA in the future.”
“Exceptional quality, no wonder they're called to shelf! Always nice corals and frags, thanks again. A special shoutout to Frank, check out the Frank's finds on R2R!”
“The fish was extremely beautiful and healthy. EXACTLY as pictured and filmed. Shipping was fast and not too pricy. Only negative experience was the fish wouldn’t eat… it wouldn’t eat for over 3 days. I thought it was going to die lol! Only reason for the 4 star review is because I wish the type of food fed to the fish was listed. Would help with success. I did send an email asking what they feed the particular fish I purchased on the 29th and it’s now the 1st and still no response. Other than that great product and great shipping.”
