Ties Planet Reviews

Name: Ties Planet
Address: Unit SF07 City Mills Business CentrePeel StreetMorley, Leeds
Rating: 4.87

4.9 Rating 6,476 Reviews

99 %

of reviewers recommend Ties Planet

4.9

Based on 6,476 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ties Planet:

Ties Planet is a leading UK men's online tie shop.

Ties, bow ties, cravats, socks, cufflinks and more can be purchased online. All with fantabulous, wonderful customer service.

Visit Website

Phone:

01133459395

Location:

Unit SF07 City Mills Business CentrePeel StreetMorley
Leeds
LS27 8QL

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Ties Planet 5 star review on 4th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tie I selected was a gift which did not meet with approval of the receiver.”

Helpful Report

Posted 3 weeks ago

Hi Norma Thank you for your order and for taking the time to leave a review. Sorry to hear the tie was not well received as a gift. Hopefully that was just down to taste but if there was a problem with the tie then do let us know and we'll be happy to help. Regards Andrew Ties Planet

Posted 3 weeks ago

“I ordered a pack of men's handkerchiefs, it came very quickly. Easy to order, no problem. Completely satisfied.”

Helpful Report

Posted 2 months ago

“One item was excellent. The same as every previous purchase I have made. The second item was disappointing. The material was stiff and didn’t meet my expectation of silk. I have returned it. Dispatch and delivery was very efficient.”

Helpful Report

Posted 3 months ago

“Delivered late”

Helpful Report

Posted 8 months ago

Hi Thank you for your order and for taking the time to leave a review. Sorry to hear that your order was delivered late. As your order was placed with the standard delivery service, we do not have any way of guaranteeing speed of delivery. We do find the Royal Mail 24 to be generally excellent and given that it is a free service for orders over £10.00, we feel it is the best option to our customers. Most orders are delivered next day but we cannot guarantee it with the standard service. We do have a guaranteed next day option available if an item is required urgently. Once again, we do very much appreciate your order with us. Kind regards Andrew Bragg Ties Planet

Posted 8 months ago

“Black Neon Green Question Mark tie has a white back which ruins the effect of the tie. When tied it shows a white line below the knot. This also applies to the Fractal tie.”

Helpful Report

Posted 1 year ago

Hi Pavitar Thank you for taking the time to leave a review. We do not sell a tie with a black neon green question mark on, so wondered if this review may be intended for another website? Kind regards Andrew Bragg Ties Planet

Posted 1 year ago

“Whilst the delivery was good and the quality brilliant I've sent my order back and have still not received my refund please let me know when I will be receiving this”

Helpful Report

Posted 1 year ago

Hi George Thanks for your order and review. We will contact you privately to confirm the full details but the refund was processed a couple of weeks ago. Regards Andrew Bragg Ties Planet

Posted 1 year ago

“I like the look of these neckerchief which I bought as a gift for a friend. I am still yet to hand them over so cannot comment any further.”

Helpful Report

Posted 2 years ago

“Unfortunately colour was different to pic shown.”

Helpful Report

Posted 2 years ago

Hi Danielle Thank you very much for your order and for taking the time to leave a review. We are sorry to hear the colour was not as you hoped. We do try our utmost to ensure all items are pictured accurately, but different screen settings do give varying results. If it would be of help to you and you still require a different colour, we do offer a free colour swatch service. Kind regards Andrew Bragg Ties Planet

Posted 2 years ago

“The socks were alright not great quality”

Helpful Report

Posted 2 years ago

Hi Margaret Thank you for taking the time to leave a review. We are sorry to hear you do not think the socks are of great quality. We are extremely proud to offer those particular socks, as we believe them to be of top quality for a very fair price, so it is a shame to hear you do not think this is the case. With this in mind, it would be appreciated if you can get in touch with a little more information as to why you feel this is the case. It would be very helpful to us as a small business to have this more detailed feedback. Regards Andrew Ties Planet

Posted 2 years ago

“Great braces, but they are supposed to be unisex. Definitely made for men. They were super long. I had to cut some off and re sew. Would love to see some female (small) fit and more variety of button end braces”

Helpful Report

Posted 2 years ago

“Decent. Did the job”

Helpful Report

Posted 2 years ago

“Comfortable enough for summer socks...Thanks”

Helpful Report

Posted 2 years ago

“I liked the fox design and got two scarves in different colours for a friend of mine, so I haven't worn them, but on receiving them and wrapping them up, they seemed thinner and less cosy than I had thought from the pictures. Hard to show on a picture, of course. I was a little disappointed. My friend said she liked them, but she would, it being a present.”

Helpful Report

Posted 3 years ago

Hi Jeannet Thank you for your order and for taking the time to leave a review. We really appreciate your feedback. As you say, it is difficult to get across the thickness of the scarf just using an image. In the product title we describe the scarf as 'lightweight' and do also mention in the description that it would be suitable for use at the beach. So, the scarf is very much a versatile year round scarf rather being designed to substantially protect against the cold. That being said, once they are wrapped around the neck they are perhaps cosier than you might think purely from first sight. We hope the recipient likes the scarves. We are confident they genuinely will be impressed by the scarves. If you do get any further feedback from her, it would be great to hear her thoughts. We are a small, hard working company and are always striving to ensure all items we sell meet the expectations of our very valued customers. Thanks again for your order. All the best Andrew Bragg Ties Planet

Posted 3 years ago

“Great ties, sadly they didn’t arrive as per the stated delivery in time for a teachers gift at Christmas! Possibly not Planet Ties fault more so Royal Mail.”

Helpful Report

Posted 3 years ago

Hi Zoe Thank you very much indeed for your order and review. We are pleased you like the ties but of course sorry to hear they were not with you in time to give as a Christmas gift. We did post all orders out on schedule but unfortunately the unprecedented volume of mail alongside the coronavirus related complications felt by Royal Mail prior to Christmas did result in some delays to deliveries. We are of course extremely sorry it was the case with your order. We do find the service to be generally very reliable and it was very much a 'one-off' time in run up to Christmas. Thanks again for your order. Regards Andrew Bragg Ties Planet

Posted 3 years ago

“Choice of styles/Colours very good but let down by price and quality compared to similar product from another supplier”

Helpful Report

Posted 3 years ago

Hi Thank you very much for your order and feedback. We appreciate your view on these and will very much take your thoughts on board. We will contact you privately to discuss further as it would be very helpful to us to find out further detail as we continue to strive to offer the highest quality items possible. Regards Andrew Bragg Ties Planet

Posted 3 years ago

“The elastic was stitched to the bow tie in such a way that there was only a very little adjustment possible for putting it on over the head. I had to undo the stitching and restitch in a better position.”

Ties Planet 3 star review on 2nd August 2020

Helpful Report

Posted 3 years ago

On this item there is a small clip to fasten and unfasten the bow tie so it doesn't need to be put on over the head. Sorry to hear that you had to make your own adjustments to the item and that this was not clear. I have posted an image to show how the clip works. I hope that this does not put you off from ordering from us again. Best wishes Chris Ties Planet

Posted 3 years ago

“Your ties are not properly labelled. I bought a skinny tie thinking it was your label for slim. It would be nice to use 'classic, slim, skinny to describe size.”

Helpful Report

Posted 4 years ago

Thank you for your order and for taking the time to leave a review. Sorry to hear you were expecting a skinny tie. We do try our very best to picture and describe all items accurately. We outline the width of the tie within the description and this tie is listed as an 8cm width tie. If you would like to discuss this further, do please email us, as we are confident we would be able to replace for a skinny version. All the best Andrew Bragg Ties Planet

Posted 4 years ago

“The colour of the tie came much different in reality to what was pictured. It was vibrant on screen but arrived washed out.”

Helpful Report

Posted 4 years ago

Thank you for your order and for taking the time to leave a review. Sorry to hear the colour was not as expected. We do try our very utmost to ensure all items are pictured accurately on our website. Due to varying screen settings, colour can look different depending on the monitor used. If you would like any help at all with sourcing a different shade then do please let us know. We are more than happy to do everything we can. Kind regards Andrew Bragg Ties Planet

Posted 4 years ago

“The socks arrived by the specified date, and were well packaged. Unfortunately the socks purchased (for my husband) were too tight for him to wear.”

Helpful Report

Posted 4 years ago

Thank you very much for your order and for taking the time to leave a review. Sorry to hear the socks are too tight. They are a 6-11 fit and whilst we have not heard of a problem with the size previously we will of course pass this feedback on to the manufacturer. All the best Andrew Bragg Ties Planet

Posted 4 years ago

“I ordered a lapel pin. You sent me the lapel pin that I ordered. Then you pestered me for a review for weeks afterwards. Really irritating.”

Helpful Report

Posted 4 years ago

Hi Judy Thank you for taking the time to leave a review and sorry that you feel as though you have been pestered to do this. We do try our best to ask politely for a review without being pushy and apologise that you are unhappy about this. Reviews are extremely important to us as we operate in a very competitive environment in which we aim to provide the highest level of customer service. We realise that to you a lapel pin may not be particularly important to you but to us every order is very much appreciated. We aim to provide the highest level of service possible regardless of the value. Thank you again for your order and I hope you will consider using us again in the future. Chris Ties Planet

Posted 4 years ago

Ties Planet is rated 4.9 based on 6,476 reviews