Ties Planet Reviews

Name: Ties Planet
Address: Unit SF07 City Mills Business CentrePeel StreetMorley, Leeds
Rating: 4.87

4.9 Rating 6,500 Reviews

99 %

of reviewers recommend Ties Planet

4.9

Based on 6,500 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ties Planet:

Ties Planet is a leading UK men's online tie shop.

Ties, bow ties, cravats, socks, cufflinks and more can be purchased online. All with fantabulous, wonderful customer service.

Visit Website

Phone:

01133459395

Location:

Unit SF07 City Mills Business CentrePeel StreetMorley
Leeds
LS27 8QL

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Ties Planet 5 star review on 13th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tie I ordered was good quality and arrived quickly, but a much brighter shade than that shown online. It's just worth being aware that the neon/fluorescent tone might not show up well online. The replacement I ordered from them was perfect though.”

Helpful Report

Posted 6 years ago

“The band around the bow tie is too short to fit around the neck.”

Helpful Report

Posted 6 years ago

Hi Louise Thank your for taking the time to leave a review. We are very sorry to hear this. The neckband should fit up to a 19.5" neck. If this isn't the case, do please contact us at sales@tiesplanet.com and we will of course be able to resolve this as soon as possible. All the best Andrew Ties Planet

Posted 6 years ago

“Very fast delivery, but a colour of the cravat is different from that on the picture. Instead of deep burgundy red it's just plain light red and the pattern is light yellow, not yellow and blue. Looks pretty cheap.”

Helpful Report

Posted 7 years ago

“While I was happy with the product the delivery was a little slow. You should not offer 24hr delivery if you cannot fulfil it.”

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Posted 7 years ago

Hi Sarah Thank you for taking the time to leave a review. We appreciate your feedback. We are pleased you are happy with the product ordered. Sorry to hear you were disappointed with the length of time the delivery took. We always post out orders promptly. All orders placed by 2.30pm are posted out on the same weekday. As your order was posted out with the standard service, we used Royal Mail 24. This service aims to deliver next day but isn't guaranteed. Over 90% of parcels using this service are delivered next day so we are very proud to offer the service free of charge. In the event that delivery is not next day, it is rare that a parcel takes more than two working days for delivery. We do also have a guaranteed next day service, for which we use Royal Mail Special Delivery. Should you ever require a product for a specific date we will always do everything possible to help out so do please get in touch if you require delivery for a certain date. Thanks again for your order and feedback which we will take on board. Kind regards Andrew Bragg Ties Planet

Posted 7 years ago

“Item arrived promptly. Is not true arab red & white check and is rather lightweight but is o/k for what I bought it for, a bikers neck warmer.”

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Posted 7 years ago

“The tie is a different shade compared to the picture on the website.”

Helpful Report

Posted 7 years ago

“Although the ties were of good quality, the colour on the website did not reflect the same colour when the ties arrived and these where ordered for a wedding. Would not chance ordering again.”

Helpful Report

Posted 7 years ago

Dear Pamela Many thanks for taking the time to leave a review. Sorry to hear the colour is not as you were hoping. We do try our very utmost to picture all our items as accurately as we possibly can but due to different monitor/screen settings on computers and phones, colours can look different to how they look in real life. We will always do everything we possibly can to ensure you are happy with your item so if you have a specific colour requirement do please contact us and we will do everything we can to help find the perfect colour for you. We appreciate you saying the ties were of good quality and although you have said you would not chance ordering again, we are a very helpful company and will always do anything we possibly can to assist in finding the perfect items for you. Kind regards Andrew Bragg Ties Planet

Posted 7 years ago

“The delivery came quickly so I was very pleased with that however the bowtie I bought was meant to be forest green and on the picture online looked great however in reality it's not really forest green, it's more blueish green. I was disappointed about that.”

Helpful Report

Posted 8 years ago

Hi Karolina Many thanks for taking the time to leave a review. We are pleased the delivery was made very quickly. Sorry to hear that you are disappointed with the colour. We are more than happy to exchange the bow tie if you would like to do so for a more preferable colour. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“I would like to write a review when I receive my order not before”

Helpful Report

Posted 8 years ago

Hi Marcia Many thanks for your comments. If you would like to update your review at a later time then do please let us know. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“difficult to navigate but quick service.”

Helpful Report

Posted 8 years ago

Hi Kimberley Thank you for your review. We are sorry you found our website difficult to navigate. One of the core aims of our website is to make it as easy to use as possible. If you have any specific recommendations for making the website easier to use we would love to hear from you at your own convenience. Thanks again for your order with us, which is much appreciated. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“Tie quality is satisfactory, but they are quite narrow, so compared to a tie you'd pick up in Lewin, John Lewis etc I'd say they are 3-4cm narrower. If you're a skinny-malink young person it's not a problem, if like me you're at an age where if you fell through the ice you'd have a few extra minutes before starting to worry, the effect is it just looks a little odd. Maybe there's a 12 stone limit for these ties?”

Helpful Report

Posted 8 years ago

“Good choice of ties. Can't comment on speed of delivery, quality of product yet as products not yet been delivered.”

Helpful Report

Posted 8 years ago

Hi Heather Thank you for your review. We are pleased you like the choice of ties and hope upon receipt you have found the products to be of high quality. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“it was fine Maybe an economy section”

Helpful Report

Posted 8 years ago

Hi Thank you for your review. We appreciate your feedback and will bear your suggestion in mind. All the best Andrew Bragg Ties Planet

Posted 8 years ago

Hi Thank you for your review. We appreciate your feedback and will bear your suggestion in mind. All the best Andrew Bragg Ties Planet

Posted 8 years ago

“Ties great but website wouldn't accept my Amazon A/C then wouldn't accept my CC details. Sorted eventually but I might have got fed up and missed out on a great tie!”

Helpful Report

Posted 8 years ago

Hi Simon Thank you for your review. We are very sorry to hear this was the case. Whilst we are pleased you did manage to place your order you should not have had to attempt so many times. We believe was a temporary glitch in our system which is now fixed and hope should you order again you will face no such difficulties. We appreciate your order very much as well as you taking the time to leave a review. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“Ties of good design, thank you!”

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Posted 8 years ago

Hi Franklin Thank you for your review. We are pleased you find our ties to be of good design. All the best Andrew Bragg Ties Planet

Posted 8 years ago

“I didn't find the website as easy as some to navigate, particularly when trying to proceed from selecting my item”

Helpful Report

Posted 8 years ago

Hi John Thank you for your feedback. We will of course take this on board and continually look to improve the user experience on our website. We very much appreciate your order with us. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“Have not received the goods yet. Hope I have them soon. I have an expo on Friday and I realy hope I have them stress free!.”

Helpful Report

Posted 8 years ago

“Totally frustrating trying to order a miserable wee bow tie all for £10.98. I ended up feelling like a criminal. I just hope it's easier when I order another bow tie.”

Helpful Report

Posted 9 years ago

Hi Robert Thank you for taking the time to leave a review. We appreciate all feedback. We are concerned to hear that you found ordering a bow tie frustrating. Our aim is to make the order process as smooth as possible so if you would like to email us at sales@tiesplanet.com with further information we would love to be able to address the problems you faced. We hope you are happy with the bow tie on delivery and assure you that we will continue to do everything we can to make the order process as easy as possible. Kind regards Andrew Bragg Ties Planet

Posted 9 years ago

Ties Planet is rated 4.9 based on 6,500 reviews