Alex at The House Shop, was extremely helpful guiding me through the process to set up an account and list an accessible property for sale.
The HouseShop.com portal, is really easy to use and listings look very professional.
I'm looking forward to receiving loads of enquiries for our For Sale and To Let listings.
I sent an email and received a super prompt reply. I telephoned them and found Alex the Account Manager to be pleasant, professional and listened to my query. He advised me and prompted an action to resolve the query. Fantastic company to work with especially for new agents like myself who cannot afford other paid portals like Rightmove and Zoopla and OnTheMarket.com that I cannot join due to not meeting their joining criteria. I would recommend any agent and property owner to use TheHouseShop.
“This site offer access to Rightmove which is the reason I paid - only to find they do not.
When I questioned this customer service stopped replying.
They also promote verification of ownership with the Deeds registry - but actually all they wanted to know is when you moved in.
They also refused a refund which is the right of every UK customer.
Reported to Trading Standards.”
“Just spoken to Serena. What a friendly lady. Very helpful and knowledgeable and patient. I've used the service for renting a property and it's always worked very well for me. Would recommend this most highly.”
Thank you Sirrina for your excellent work. Although I am currently unable to login Sirrina has resolved this by providing alternative solutions and ensuring I am unaffected by this minor technical issue. Sirrina has provided a kind, polite and understanding point of contact and is an excellent representative for the company.
House Shop is an excellent product and I will be using this service going forward.
“You won’t find more helpful people anywhere.
I have had several dealings with them over the last couple of years and today was at the end of my tether when I couldn’t download and print their Assured Shorthold Tenancy, which is excellent by the way.
Staff went out if their way to help me and ensured the document would print for me. Recommend The House Shop 100%.”
“I spoke to Sirrina regarding verification. She had somehow realised my difficulty and emailed offering her help. She took my call, was altogether charming and had my account sorted in a couple of minutes. Truly Excellent”