Hi Devon,
Im sorry to hear this! Im afraid Royal Mail have been striking causing them to have delays. Unfortunately, there is nothing we can do to speed them up. We completely understand your frustration as these strikes can greatly affect our small business. It looks like your item is out for delivery today which is great news! :)
Hi Natalia,
We contacted you in September to let you know why there is a delay and asked you to contact us as soon as possible to get this resolved!
If you are still having an issue, please contact the team at theteam@thrifted.com so we can help further.
“Ordered a couple hundred dollars worth of clothing from Thrifted, my bank account was charged, and only THEN was I notified that my entire order was cancelled. They never notified me WHY this happened, and I know it wasn't just a matter of some of my items being ordered by someone else, because EVERY one of my items was cancelled. I was eventually refunded, but the experience was just baffling. Please hit up your local thrift shops for cheaper prices & much more direct communication before relying on this website.”
Hi Amelia, We are so sorry about this. We have just sent you an email explaining what happened - it would be great if you could have a read and get back to us so that we can sort this out ASAP for you :)
