Thetford Carpet Warehouse Reviews

Name: Thetford Carpet Warehouse
Rating: 4.97

5.0 Rating 271 Reviews

100 %

of reviewers recommend Thetford Carpet Warehouse

Company Reviews

Metrics

Info

5.0

Based on 271 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

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Thetford Carpet Warehouse 5 star review on 9th June 2023

Katrina

Thetford Carpet Warehouse 5 star review on 18th May 2023

Becky

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Madeline

Anonymous

Anonymous // 01/01/2019

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“Brett, Gemma and all the team offer a great service. They are friendly, helpful but most of all professional. We have had carpets, Vinyl flooring and furniture from Thetford Carpet Warehouse and each individual purchase has met all expectations. We will certainly be back in the near future and recommend you highly to family and friends.”

Helpful Report

“On time, polite, cleaned up after fitting, very tidy job. What more could you want?”

Helpful Report

“I tried to turn over the very good but all seemed to register. We have bought carpet many times from Brett and have always been very happy woth quality and prices he charges. Brett always tries to do the best deal for the client. I would very much recommend this company.”

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“Brett went above and beyond to make sure everything was done on time for me. Really pleased with the fitting and price. Lovely service, would definitely buy from here again.”

Helpful Report

“Another fantastic carpet bought from Thetford carpet warehouse. As always the service from start to finish was superb, why would you go anywhere else! We certainly wouldnt! Thank you Brett and Gemma once again and also to Tom for his great fitting!”

Helpful Report

“Gema at Carpet Warehouse was happy to take the time required for me to find just the mattress I was looking for. They had just the item I wanted at a very good price, but I needed a different size. It was ordered straight away with no fuss. When it arrived it was brought by Brett who took it up the stairs for me so I had no problems at all. Will call to them again for any other such needs. Vince Gregory”

Helpful Report

“Wonderful Service. Brett brought loads of sample books for us to look at for a few days before we made a decision. Quick return on the quote and absolutely no pressure. The one we choose was lyd stock but Gemma found it and it was fitted on time by a nice fitter. We are really pleased with how it looks and will use for the rest of the house. Pleasure to deal with.”

Helpful Report

“Am pleased with your professional approach to helping me getting my work done. I will be using your business again. Thankyou Alan”

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Hi Alan, thanks for finding us and your business and we do look forward to working with you again in the future!

“Discover Hair would like to say we were very pleased with the service we received from carpet warehouse. They were extremely professional and helpful and we would definitely use them again and have recommended them to our customers. Thank you Brett, Gemma and team for all your help and excellent service.”

Helpful Report

Thanks guys for your business and for recommending us to your customers in the Salon :) It's much appreciated!

“From initial enquiry in shop to final fitting of carpet, the staff were very pleasant and helpful, the price and quality of carpet is excellent. Will definitely return in future and recommend to friends and family. Thank you.”

Helpful Report

Thanks Mr Vince for your recent business with us. With the word of mouth from customer like yourself, advertising their experience with us, we have been able to build up our good reputation locally. Thanks for this and also passing on any reccommendations. It is very much appreciated. If we can be of any help in the future please give us a call.

“First time we have used Thetford Carpet Warehouse as we only recently moved to the area. Gemma & Brett were extremely helpful and Tom did an excellent job fitting our new stair & landing carpet. We require more carpets in the near future and will have no hesitation in returning to Thetford Carpet Warehouse. It's a family run business where customer service has not been forgotten - Thank you P.Reeve”

Helpful Report

Hi Paul, we hope you've settled in to your new home now and thanks for your business and feedback. We are pleased that you love your new flooring and we look forward to seeing you again soon.

“Very happy with the serice and carpet looks great too definitely would recommend to people I know . Thanks helen”

Helpful Report

HI Helen, thanks for your positive review of our business and your experience with us at Thetford Carpet Warehouse. Any customer recommendations are much appreciated :) If we can be of any help in the future please pop by and see us.

“Recently purchased floor covering for bathroom and hall. Thetford Carpet Warehouse came to the house with samples to measure up and quote, I accepted the quote at that time and within 2 weeks a fitter arrived and done a fantastic professional job which greatly impressed me . I would recommend their services whole heartedly John Ashdown Griston”

Helpful Report

Hi Mr Ashdown, thanks so much for your returning business to us. We are pleased that you're impressed by us at all levels and if we can do anything to help you in the future please do not hesitate to pop in and see us :)

“We have had the whole bungalow fitted out with new flooring, everyone is so friendly and helpful. A lovely family run business, we had a little problem with one of the carpets but Brett sorted it so quickly, we wouldn't go anywhere else for our flooring.”

Helpful Report

Hi Miranda, thanks for your lovely review and all of your returning custom. We look forward to seeing you in the soon!

“Lovely family run business, Friendly, Accommodating, and above all, reliable and flexible, providing flooring to all rooms in my 4 bedroom bungalow. My first port of call from now on. Thank you all at Thetford Carpet Warehouse.”

Helpful Report

Thanks for your lovely review. Thanks for your business and we look forward to seeing you again soon.

“TCW have provided us with a great service this year carpeting eight new builds we have built he has pulled out the stops to work around our completion dates as well as working with the trades to ensure the job was done on time and to an excellent standard.”

Helpful Report

All in a days work Richard! Thanks so much for your support over the years and we look forward to seeing you again soon. The new homes that you have just built are lovely and I'm sure there'll be more to come! richard.curtis@amas-ifa.co.uk

“Brilliant service, lovely people. Always use your company. Thank you very much”

Helpful Report

You are very welcome! Thanks for your business and if we can help at all in the future just give us a call.

“Moved to thetford 2012 and used carpet warehouse moved again 2015 used again 1st class service and fitters and good prices.thankyou”

Helpful Report

Great to hear you were happy with all aspects Mr Tillbrook and thanks for coming back to us after your move! Your business is much appreciated and we hope to see you again soon.

“This family run business sacrifices nothing in order to please their customers. I have used them many times for both my home and my business floorings. They are very service and price orientated and very competitive too. I truly wish Brett and Gemma many more years of business success. Thanks. Mike”

Thetford Carpet Warehouse 5 star review on 17th January 2017

Helpful Report

Thanks Mike for your supporting us over the years, your return custom is much appreciated! The boys love their new hair cuts today - great as always by Mike's Barber Shop.

“Excellent, friendly service from the whole team at Thetford Carpet Warehouse. They delivered to us in Norwich, on time and did the assembly. They made sure to contact us to let us know they were on their way so we didn't need to wonder what time they would be arriving. Thoroughly recommended.”

Helpful Report

Thanks for your feedback Mrs Hylton :) we are pleased that you were happy with all aspects of us at Thetford Carpet Warehouse! I'm sure your new wardobe looks perfect in your bedroom. If we can be of any help in the future please do not hesitate to get in touch with us. www.thetfordcarpetwarehouse.co.uk/special-offers

Thetford Carpet Warehouse is rated 5.0 based on 271 reviews