Thetford Carpet Warehouse Reviews

Name: Thetford Carpet Warehouse
Rating: 4.97

5.0 Rating 271 Reviews

100 %

of reviewers recommend Thetford Carpet Warehouse

Company Reviews

Metrics

Info

5.0

Based on 271 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

Write Your review

Tell us how Thetford Carpet Warehouse made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thetford Carpet Warehouse 5 star review on 9th June 2023

Katrina

Thetford Carpet Warehouse 5 star review on 18th May 2023

Becky

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Madeline

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful during the carpet selection process and the quality of workmanship shown by the fitter was excellent. Really pleased with the end result.”

Helpful Report

“What a lovely family run business! We went in store was not followed around and pestered we were left to look around. We went in to look for a new carpet come out with a carpet and bedroom furniture. The furniture that was delivered foc on the same day we brought it. The carpet was laid by a lovely young man and looks fantastic. Thank you Gemma and co u certainly will be getting our custom again.”

Helpful Report

Hi Lisa, thanks so much for your business with us and we do look forward to seeing youguys again soon! :)

“Over the moon with both the carpet and the service from Thetford Carpet Warehouse. The whole process from store, measurement and installation was perfect. Cant fault anything they did and they were a fantastic price too! Much cheaper then larger competitors while still providing better quality. I have and will recommend them to everyone.”

Helpful Report

Thanks Mrs Buck for your business with us and thanks for such lovely feedback :) If we can be of any help in the future please pop by and see us.

“Happy to store my carpet until home improvements completed and excellent fit. Would recommend to anyone wanting to update their home.”

Helpful Report

Hi Darren, thanks so much for your business and I bet your home is looking amazing after all your hard work over this last year! If we can help at all in the future, give us a tinkle :)

“Brilliant service,friendly staff.Reliable.Great prices too.Very happy with our purchase. Highly recommend.”

Helpful Report

Thanks Mrs Filipova for your recent purchase from us. We do pride ourselves on our personal service and competitive prices and we're happy that you're happy with them too! We hope to see you again soon :)

“fast ordering and fitting service”

Helpful Report

Excellent stuff Nigel, we are happy that you're pleased with your recent experience with us. We hope to see you again soon!

“Always a prompt and friendly response and service. Fitters are efficient and always turn up promptly. Excellent value for money and lovely people to deal with - whoever you contact.”

Helpful Report

Ahh that's lovely to hear Mrs Bidwell and thanks for your return custom (I LOVE your new carpet - it amazingly soft!) If we can help you at all in the future please give us a call.

“Always buy our carpets from Thetford Carpet Warehouse, good range, consistently good service. Never had any problems.”

Helpful Report

“I am very happy with the service and advice I received from Gemma and the delivery and fitting of my furniture and carpet. Thank you all.”

Helpful Report

“Brett and Gemma are very busy people - so you have to pin 'em down! - but could not be more friendly and efficient and the work we had done - a new fitted stair carpet and a conservatory floor - was of a high standard. They were flexible and helpful in bringing forward fitting dates and we are very pleased with the look of our new rooms. Prices are fair and the fitters very professional.”

Thetford Carpet Warehouse 5 star review on 18th April 2017

Helpful Report

How lovely Ralph! It's so nice to see the finished article as we aren't alway fortunate enough to get pictures. From memory you had Kew Oak LVT and it look amazing! If we can help at all in the future, please do not hesitate to come and see us :)

“Great service from a great local company. I found the whole experience to be easy, friendly and professional and would have no hesitation in recommending Thetford Carpet Warehouse to anyone.”

Helpful Report

That's lovely to hear Mr Farrell and thanks so much for your business with us and for being so accommodating with time slots. We hope you love your new carpets and if we can be of any help in the future, please pop over to see us!

“They fitted us in before the end of March as it was a rental property and was due for occupation on the 1st of april”

Helpful Report

Hi Mrs Clarke, thanks for your business and we do hope your Tenants have settled in nicely now. If we can be of any help in the future, please just give us a call :)

“Yet again, amazing carpet! Superior quality as always, wouldn't go anywhere else!! Thanks guys, see you soon ;)”

Helpful Report

Ahh thanks Bev for your business! How did your stairs look after you put the wood on the riser? I know it'd look lovely coz you've got a great eye for it! See you soon :)

“Very friendly service. Helpful advice and samples given to allow choice of colour and assist with making a decision on the right carpet for us.”

Helpful Report

“Great service and over the moon with my carpet looks fab”

Helpful Report

Hi Eileen, glad you love your new flooring! If we can help at all in the future, please give us a shout :)

“Amazing service: organised, quick, polite and cleaned up brilliantly when finished. I highly recommend this company and their employees. Great job very well done, thank you”

Thetford Carpet Warehouse 5 star review on 18th March 2017

Helpful Report

Such lovely compliments Mr Allison, thank you :) If we can be of service in the future, please do not hesitate to give us a call!

“Very pleased with my new carpet nicely fitted ,cat loves it sleep all night in the corner and don't sleep in his bed any more. I am very pleased with it H Edwards”

Helpful Report

Ha ha Hazel, I'm glad that your cat loves your new carpet too - we aim to please! :)

“Our experience at Thetford Carpet Warehouse was positive. The staff were efficient, friendly and professional when ordering, measuring and most important laying of the carpet. We would highly recommend them if you looking for good service when you need new flooring at competitive prices. Two very satisfied customers. Sam and Cathy Parker”

Helpful Report

Hi Sam and Cathy, thanks for such a lovely review and for your business with us recently. We hope you are enjoying your new carpet and if you need anything in the future, please give us a call :)

“Very accommodating and patient with my requirements”

Helpful Report

“Really happy with service provided and they are so happy to help you. They got keys before we moved in front the estate agents and mesured the floor and gave us a quote. I will use thetford carpet warehouse again in the future”

Helpful Report

Thetford Carpet Warehouse is rated 5.0 based on 271 reviews