The Sweet Box Reviews

Name: The Sweet Box
Rating: 4.86

4.9 Rating 1,646 Reviews

97 %

of reviewers recommend The Sweet Box

Company Reviews

Metrics

Info

4.9

Based on 1,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Sweet Box 5 star review on 28th January 2021

Brenda

The Sweet Box 5 star review on 27th January 2021

Nicola

Michaela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oh wow, these are the best sweets ever, I've had the normal mix, a bit of everything and just ordered the fizzy mix and some blackjacks.”

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Posted 3 years ago

“All the sweets I love”

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Posted 3 years ago

“Great service, delivered very quickly with no issues”

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Posted 3 years ago

“Brilliant!! Placed my order and they were delivered the very next day... Sweets were amazing to”

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Posted 3 years ago

“Quick and easy. No fussy packaging. Would use again!!!”

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Posted 3 years ago

“Had the products I wanted and quick delivery.”

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Posted 3 years ago

“Excellent service. Prompt professional and very delicious will order again. The cadburys white cream eggs were unbelievable . Delivery was very quick despite the postal issues. You must try them 🙂”

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Posted 3 years ago

“Great selection - for my sweet toothed husband, very quick delivery. Thank you!”

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Posted 3 years ago

“Ordered the Christmas sweet bags and wasn't disappointed there beautiful and a fab selection of sweets”

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Posted 3 years ago

“Unfortunately didn't receive all of my order and took a couple of weeks to resolve which had been explained as illness which can't be helped and was answered quick after my second email. American lollies where very sticky so couldn't get wrapper off but rest was lovely. Would have been 5 star if not for the issue with missing items.”

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Posted 3 years ago

Hi Megan Thank you for your review I have just searched your name in our emails and can see that we did not respond to your email, sorry about this, we've been very busy with it coming up to Christmas and your email was somehow missed. I will email you back now and we can get this sorted quickly for you Kind regards and sorry for the inconvenience caused The Sweet Box

Posted 3 years ago

“Missing items”

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Posted 3 years ago

Hi Caroline Thank you for your review I am very sorry to hear that you were missing items from your order I have searched your name in our emails and cant find anything, can you please contact us so that we can resolve this for you Kind regards The Sweet Box

Posted 3 years ago

“Disappointed to find that out of a total weight of 975g, that weight included 85g of packaging, leaving only 890g of actual sweets. Will not be ordering again😡”

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Posted 3 years ago

Hi Katrina Thank you for your review I am disappointed to hear that you were not happy with your order I have checked our emails and there is no contact from you so that we could have attempted to look into this issu for you. Can you please contact us and we can get this issue resolved for you Kind rehards The Sweet Box

Posted 3 years ago

“Quick service! Great sweets 🍭”

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Posted 3 years ago

“Highly satisfied speedy delivery quality product no complaints look forward too ordering from your sweet box in the future all the best for 2023”

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Posted 3 years ago

“Super quick service received everything neatly packed, 110% recommend”

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Posted 3 years ago

“Good price, nice sweets, well wrapped & quick delivery. Couldn't ask for more”

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Posted 3 years ago

“I used The Sweet Box because they had sweets that my parents both like and I wanted to add them to their Christmas hampers. Delivery was very efficient and arrived on time. Unfortunately, one of the smartie penguins I had ordered was crushed as it was placed at the bottom of the box. Overall I would highly recommend The Sweet Box. Thank you”

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Posted 3 years ago

“Absolutely love this shop, have ordered from here for a few years now. Always a good choice, service & delivery time. Would definitely recommend”

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Posted 3 years ago

“I've now made 2 orders from The Sweet Box and am so glad I did. The choice is amazing, the service is quick and they have given a little free gift each time which is a lovely touch. What I've really loved is the build your own sweet bag (you can do a jar as well) choosing favourite sweets. I gave one to my daughter for her birthday (you can get a Happy Birthday label on it) and she loved it so much that she wanted to get the same for her friend's birthday. The choice of sweets is extensive so it is quite a hard choice to decide what to put it. But it's well worth it. I highly recommend this sweet family-run business.”

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Posted 3 years ago

“Absolutely amazing!!”

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Posted 3 years ago

The Sweet Box is rated 4.9 based on 1,646 reviews