The Sweet Box Reviews

Name: The Sweet Box
Rating: 4.87

4.9 Rating 1,640 Reviews

97 %

of reviewers recommend The Sweet Box

Company Reviews

Metrics

Info

4.9

Based on 1,640 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how The Sweet Box made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Sweet Box 5 star review on 28th January 2021

Brenda

The Sweet Box 5 star review on 27th January 2021

Nicola

Michaela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love it!! This was my second time ordering and again it didn’t disappoint. Fast shipping and tasty sweets at a great price”

Helpful Report

Posted 2 years ago

“Do not order from this company as they are happy to take your money, but reluctant to supply the goods or even reply to emails asking for a refund. I will be issuing a chargback for these scanners!”

Helpful Report

Posted 4 days ago

“Terrible service. Ordered on the 3rd for 2-3 days delivery and still not received (11th). No reply from the company. Now haven’t got the sweets for my event. No contact number for the company either.”

Helpful Report

Posted 4 days ago

“Wasn't happy with my order. The sweets looked and tasted old batch. So don't know how long they have been hanging around. Won't be ordering again.”

Helpful Report

Posted 2 months ago

“I recently placed an order which had an a large item missing, I emailed them about this (I missed their reply because apparently I'm an idiot and left a really bad review that I'd like to retract). The company fixed the issue incredibly quickly and professionally and I'm very thankful. The sweets seem very good quality and I'd definitely recommend them.”

Helpful Report

Posted 3 months ago

“The jelly fizzy sweets are extremely hard as if about to go out of date. This was my first order. Won't be ordering again.”

Helpful Report

Posted 4 months ago

“Speedy service and fabulous sweets at a great price.”

Helpful Report

Posted 6 months ago

“We all enjoyed the sweets we ordered will be ordering again soon”

Helpful Report

Posted 6 months ago

“Fantastic section of sweets at a great price. All very yummy. Quick dispatch too. Will order again.”

Helpful Report

Posted 6 months ago

“Price are good love the selection of sweets u have”

Helpful Report

Posted 6 months ago

“Absolutely fabulous company, sweets are amazing too”

Helpful Report

Posted 9 months ago

“I’ve usually been very happy with my orders for you guys and that’s why I am a repeat customer, but I was disappointed with this order for a number of reasons. The 1kg fizzy mix was over 100g short, the incorrect valentines label was used on the valentines pick and mix tub, I ordered veggie sweets and was delivered vegan ones and in the valentines pick and mix, there were Christmas sweets and it wasn’t valentines themed at all. I think more time and care needs to go into your orders to ensure these are correct. I emailed with my concerns and posted on social media and did not receive a response to either which added to my frustration.”

Helpful Report

Posted 9 months ago

“Value for money”

Helpful Report

Posted 9 months ago

“Sweets always arrive quickly. One downside is the fizzy mix isn't fizzy. They are just covered in sugar. No biggie they get eaten.”

Helpful Report

Posted 9 months ago

“My son loved this gift for his 16th birthday. I had picked his favourite sweets so none were left. Not ure if that was such a good idea as he didnt share lol. Great purchase will definately use again!”

Helpful Report

Posted 9 months ago

“Excellent thank you”

Helpful Report

Posted 9 months ago

“Excellent value and lovely tasting sweets”

Helpful Report

Posted 9 months ago

“Really nice fruity sweets fantastic value for money arrived quickly very happy with my purchase would Recommend and buy again”

Helpful Report

Posted 10 months ago

“Excellent service they offer great variety off sweets fudge and nought bars you won’t be disappointed as there sweets are amazing they do sweet jars and you can build your own sweet jars up definitely recommend this company been shopping with them for few years”

Helpful Report

Posted 10 months ago

“Great variety of sweets, came quickly and very well packaged”

Helpful Report

Posted 10 months ago

“Great selection, tastes great and super value. Will definitely order again :)”

Helpful Report

Posted 10 months ago

The Sweet Box is rated 4.9 based on 1,640 reviews