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The Curious Drinker Reviews

4.7 Rating 6,745 Reviews
94 %
of reviewers recommend The Curious Drinker
4.7
Based on 6,745 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone
Read The Curious Drinker Reviews

About The Curious Drinker:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@thecuriousdrinker.com

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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First time with Hermes a total fail,was told delivery would take place last Thursday and tracking shows it was delivered. Imagine my disappointment when arriving home from to no gin box( despite confirmed safe place). Tracking now shows in depot since last Friday which to this day it remains. Unable to contact Hermes,sent two emails to Craft club and informed a member will look into it but very busy. Bring back Royal Mail.
Helpful Report
Posted 6 years ago
Order hasn't arrived twice now. Had huge issues receiving a refund. Explained my situation due to living on an army Barracks. They couldn't have cared less. Terrible to see how the corces community is treated by this company. Shambles
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Posted 6 years ago
Partner bought me a years gift subscription, a bottle every 2 months. Today that subscription concluded with the arrival of a Scottish Citrus Gin. Another remarkable product that includes complimentary tonics tailored to get the maximum enjoyment out of the main event. Today I begin my own subscription where I have opted for a bottle a month as I was always jealous of what I was missing out on the months I had no bottle arriving !! Literally the best subscription service available in my opinion; especially when you bolt on the member perks and rewards scheme.
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Posted 6 years ago
Hi all.... A returning customer...! I was a member of the Craft Gin Club last year but cancelled my subscription due to 2 parcels going missing whilst using Royal Mail. I can’t fault Craft Gin Club because as soon as I reported not receiving my box they asked if I would mind waiting a couple more days just in case it was delayed and then they sent out a replacement. I missed not being a member purely because I think it is great to receive a parcel with a surprise inside no matter what age you are.! So I’m back to a monthly subscription. I’m so pleased with the website too. On line shop with members perks and the points scheme is a great idea. I personally think the club has improved so much. Craft Gin Club, you have now got back one very happy member and thank you. Keep up the good work and please stay safe.. 🍸
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Posted 6 years ago
I love the element of surprise when receiving my monthly box. Everything is so well thought out. You can try the ideas, cocktails and mixes straight away as the package supports this. The gins have never disappointed me ... They are smooth and lend themselves to being a simple G & T, or the superb cocktail if this is what pleases you.
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Posted 6 years ago
No Customer service if something goes wrong. My parcel has been lost with the couriers, ive tried e mailing and facebook messages, just to be ignored, now going for CC chargeback. no phone number which is a shame. this is now 2 weeks from charge of card.
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Posted 6 years ago
Thankyou So much for my birthday gin.My son bought me it for me.Unfortunately the first one was not my taste.Without hesitation you sent me another one.I can’t Thankyou enough.....tastes amazing and no hangover.......Will recommend.xx
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Posted 6 years ago
No way to contact i think ill try to get my money back and forget it it was my first box and contained no GIN WAY TO GO!! Dont help its written all over the box so hermes know whats inside any wonder there was no gin inside!!
Helpful Report
Posted 6 years ago
Hi Tracey, I am so sorry to hear that you're missing the star of the show, that has in no way been intentional! I've ordered you a replacement, and replied to your emails as well. If there's anything else you need, please don't hesitate to get back to me. Trine
Posted 6 years ago
Nervous about Hermes becoming the delivery service (Royal Mail never an issue) and proved correct. Box came with smashed Gin bottle and smashed mixers. Cut my hand opening the box. Hermes have taken the box away and I have struggled to find a way of contacting Craft Gin. There's also no live chat or phone like advertised on this site for contacting them so I have no idea how to get a replacement box.
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Posted 6 years ago
I am so sorry to hear that you've had such a terrible experience with us, and apologies if it wasn't clear how to get in touch. We always reply ASAP when you email members@craftginclub.co.uk. I've dropped yu a message and the replacement will be on its way shortly. I'll be more than happy to help if you need anything else. Trine
Posted 6 years ago
The only communication you can have is email!! There is no phone number and even when I asked them to call me they stick to email. I’ve tried to change the details of a gift purchase I made for my brother who has since deceased and it is taking ages (over a week!) and distressing.
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Posted 6 years ago
I kept thinking about the price and ended my subscription however I missed it!!! So came back lol great product and it is a great price with what you get.
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Posted 6 years ago
I was so excited when my first box arrived. A birthday gift to myself. I was very happy with all the contents and am enjoying trying out the cocktails in the magazine. Have now upgraded to bi monthly. Don't think I can wait 3 months. Thank you.
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Posted 6 years ago
OMG - loved the gin! Great service arrived quickly, the additional products a surprise too. I really love this concept and I am looking forward to the next box already, for the additional treats as much as the gin itself. On registering I forgot to say I was referred by a friend, you fixed this so easily too - fabulous customer service.
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Posted 6 years ago
Excellent delivery, arrived within days of joining! Love EVERYTHING in the box- new tastes & flavours. Have recommended to a friend who has since joined!
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Posted 6 years ago
Joined the club due to the recommendations of family members. Great first box - not disappointed! Nice mixers, snacks etc. Couldn't wait to try the recipes. Lovely and exciting surprise to look forward to each month.
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Posted 6 years ago
It's so difficult NOT to do the monthly option! Such good value boxes and gins are always ones I've never heard of. Great to try the small distillery craft gins, and always paired with amazing mixers and snacks. It's also a great community if you're a follower on social media - cocktail recipes, pairing recommendations, etc. Makes the start of the month super exciting!
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Posted 6 years ago
Great value and real fun experience to get so many new snacks and cocktail tasters and new gin and the magazine with recipes was great . Really impressive all round , would definitely recommend to anyone to try and I will order again happily.
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Posted 6 years ago
It was so exciting to receive my first box, delighted and overwhelmed by all the goodies!
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Posted 6 years ago
Excellent first box looking forward to my October box
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Posted 6 years ago
This gin is delicious! A very refreshing taste. Ideal for the summer.
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Posted 6 years ago
The Curious Drinker is rated 4.7 based on 6,745 reviews