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The Curious Drinker Reviews

4.7 Rating 6,779 Reviews
94 %
of reviewers recommend The Curious Drinker
4.7
Based on 6,779 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 69%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Email
Read The Curious Drinker Reviews

About The Curious Drinker:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@thecuriousdrinker.com

Location:

Alpha House, 100 Borough High Street,
London
City of London
SE1 1LB

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“Club member, I exchanged my points last week for a rewards voucher, just tried to do an online shop for two bottles of gin & snacks then tried to apply the voucher at the checkout but it will not allow me to use it for the items I want. If the rewards can only be used on certain particular items, it needs to be clearly stated on the website!! Can someone advise what am I supposed to spend the voucher on??”
Helpful Report
Posted 3 years ago
Hi James. The easiest way to reach us is via email - I'm glad to see you've received a response there already! Sorry for any confusion caused.
Posted 3 years ago
“I have no problem at all with the products - gin boxes are great. BUT. This is the first time I have purchased direct from the website and I’m finding it really difficult to navigate. Having selected some Black Friday time limited deals and spending loyalty points, I now find that there is no way to check out my basket. When I click on it, it shows me the contents, but there is no check out option. In the absence of a phone number I have no choice but to email and wait for a response - in the meantime all the deals I have selected will probably time out. Not a happy customer.”
Helpful Report
Posted 3 years ago
I'm sorry to hear this Pamela! If you're having issues while we have a sale, we would always honour the price. I'm glad to see that we've managed to work it out via email! Let us know if you need anything else.
Posted 3 years ago
“What a carry on can’t check out no matter what I do….tell you it is easier to cancel being a member they need to sort this out.my next step cancel everything.”
Helpful Report
Posted 3 years ago
Hi Eileen! I'm so sorry to hear you're having issues checking out. I've emailed you now so we can get that solved for you! Kind regards Trine Head of Customer Service
Posted 3 years ago
“Biswajeet Ekka”
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Posted 3 years ago
“Price of box”
Helpful Report
Posted 3 years ago
“They don't remind you that the payment is coming up, so just let you know once they've taken it. I emailed as soon as they processed my October payment and was advised they would be able to refund me if I refused the box from Royal Mail. I did this on 6th October and they still haven't refunded me. Worse still they are refusing to answer emails.”
Helpful Report
Posted 3 years ago
Hi Dominique! I'm so sorry to lean about your experience with us, that isn't at all the service we aim to provide. I've made sure to reply to your email and sorted out the refund - do let me know if you need anything else. Kind regards Trine Head of Customer Service
Posted 3 years ago
“It was amazing my first box”
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Posted 3 years ago
“I loved everything about it: the presentation, the snacks, the mixers, the extras, the magazine with recipe ideas and, of course, the gin!”
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Posted 3 years ago
“Excited to receive my next box.”
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Posted 3 years ago
“Great first box from the club”
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Posted 3 years ago
“Lovely flavour. Cocktails interesting. Look forward to next delivery”
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Posted 3 years ago
“Lovely snacks and gin with great ideas on what to mix it with.”
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Posted 3 years ago
“Fantastic service from quality packaging to beautiful gins & treats!”
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Posted 3 years ago
“The craft gin club is fantastic value for money Always deliver the best quality and prompt delivery.looking forward to my next delivery.”
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Posted 3 years ago
“Just perfect, only trouble was, it went down too easily 🤣”
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Posted 3 years ago
“Love trying out other Gins. This was another good one to taste. Looking forward to the next.”
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Posted 3 years ago
“I was excited to see what was in the package and it did not disappoint , look forward to the next one.very good value and some nice little snacks, I was impressed with how it was packed”
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Posted 3 years ago
“Well thought out mix.”
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Posted 3 years ago
“Loved it !!!!!!!!!”
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Posted 3 years ago
“Loved my first box, delivered on time snd everything packaged safely…. Looking forward to my next box! Thanks”
Helpful Report
Posted 3 years ago
The Curious Drinker is rated 4.7 based on 6,779 reviews