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The Curious Drinker Reviews

4.7 Rating 6,709 Reviews
94 %
of reviewers recommend The Curious Drinker
4.7
Based on 6,709 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read The Curious Drinker Reviews

About The Curious Drinker:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@thecuriousdrinker.com

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

Write Your review

Look forward to getting the box quarterly
Helpful Report
Posted 2 years ago
Great gins and a box of goodies too...what's not to love!
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Posted 2 years ago
You won't be dissapointed, always something new. Quite excited to receive my box and can't wait to open. Value for money is excellent, also makes a great present for any Gin lover. You can choose how often you want to receive your box from monthly to 3 monthly. Keep up the good work amazing. Thanks Wayne & Sharon
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Posted 2 years ago
It's always a exciting time when your Gin box is due for delivery, wondering what goody's you will get to try ,and of cause a different Gin To try.
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Posted 2 years ago
Can't wait for my next box Perfect that you allow every 2 months,as I found every month was too often as I had too many different gins on the go
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Posted 2 years ago
I've been a CGC member for almost 10yrs and yes I've paused my membership during some of these years for various reasons but I've always received great customer service, enjoyed my surprise boxes, and trying different gins that are local and worldwide! They are treat boxes for me and I pick and choose when I'd like one, I've been a monthly subscriber & quarterly subscriber, but I like the flexibility of choosing. So if I didn't want a box one month I would just skip it! For me, it's easy, no worries and been a pleasure to be a long term member! Thank you CGC!😊
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Posted 2 years ago
Love my gin box every other month. It’s like a gift to yourself so much so I get excited to open it and see what’s inside.
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Posted 2 years ago
Very Happy with everything you offer
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Posted 2 years ago
A great monthly treat and a pleasure to take time and enjoy the gin and magazine
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Posted 2 years ago
Great box and excellent value
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Posted 2 years ago
I love receiving the books and not knowing quite what’s inside :)
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Posted 2 years ago
The gin is wonderful. BUT: 1. The delivery time promised is frightful,. sometimes 10 days, sometines part delivery sometimes ripped packages. Royal mail is NOT the best. 2 I once was able to access my account, but it is now restricted. I therefore do not know an actual amount that I spend, when it will correctly arrive (except receiving changed dates from Royal Mail). Only available from my Bank, but no details. 3 I have tried many times to send a message to you, but this is never possible. This is a shame. Your gin prices are high, and I would accept that it should be reciprocated by giving some respect to your customers - especially your constant quotes of fast delivery.. 4 I received a small package containing 4 small tins of tonic water. Why? I will not give up my membership, because I think you are better that this. Two more members who wish to remain nameless have also experienced similar problems, and I would like to see some improvement. You are worth it, I believe. Sincerely, Leslie J Dalton 4 Rainham Road, Rainham, Essex, RM13 7RR.
Helpful Report
Posted 2 years ago
Hi Leslie. I'm sorry to hear of the issues raised, I've emailed you directly as I'm keen to get to the bottom of each of the points you've raised. Kind regards Trine Head of Customer Service
Posted 2 years ago
While the gin boxes are a delight to receive, when anything goes wrong, the customer service isn't acceptable and falls very short of the expectations of a brilliant brand. Not a one-off experience either. Final straw today and I have cancelled my membership.
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Posted 2 years ago
I'm sorry to hear that you've had a bad experience with our customer service. Thank you for your comments, we always appreciate feedback! Kind regards Trine Head of Customer Service
Posted 2 years ago
Do not bother with 'next day delivery' they use royal mail and clearly have no control over delivery times, just collecting a top up fee. Their response was to ask the person I had sent it to as a gift to reject it. Brilliant, a late present then tell them they're not allowed to keep it? Have subsequently ignored email asking to refund delivery fee. Irritating to have a nice gift spoiled by unpredictable delivery and sharp practice collecting charges they cannot fulfill.
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Posted 2 years ago
I'm so sorry for any confusion caused by our express delivery option. When placing an order before 1.30 PM on a Friday, the delivery will happen on the following Monday. I'm glad we could clear this up via email, let me know if there is anything else I can do to help. Kind regards Trine Head of Customer Service
Posted 2 years ago
Your boxes are always late and delivery is unpredictable. Change your courier - Royal Mail are hopeless. I am not happy with your service and I shall definitely cancel!
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Posted 2 years ago
Hi GK. I'm so sorry to learn of your disappointment this month, and happy we could clear up the delivery timeline via email. Let me know fi there's anything else I can do for you. Kind regards Trine Head of Customer Service
Posted 2 years ago
I love looking forward to my gin box very month l like all the snacks and drinks that comes with it. I also like that some are vegan because my daughter is vegan and we can share. My daughter doesn't like gin.. But she loves the magazine and vegan snacks and drinks. The cocktail she makes hers with rum or voker.
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Posted 2 years ago
My gin box is always welcomed with open arms every time!! Good value, well packaged and the magazine is always informative, interesting and fun.
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Posted 2 years ago
Fantastic gins and great accessories. A real journey of discovery
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Posted 2 years ago
Great box every month, extremely good value for money and great customer service
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Posted 2 years ago
Absolutely love my surprise box every month, no one else in the house likes gin so it mine....all mine!! If I have had an issue the customer service team are efficient friendly and professional, I've always felt they were interested in me as a person and making things right. Treat yourself, you can cancel anytime, go monthly, quarterly etc. If you've thought about it, do it.
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Posted 2 years ago
The Curious Drinker is rated 4.7 based on 6,709 reviews