The Windscreen Company Reviews

Name: The Windscreen Company
Rating: 4.89

4.9 Rating 341 Reviews

97 %

of reviewers recommend The Windscreen Company

Company Reviews

Metrics

Info

4.9

Based on 341 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

08081699327

Email:

enquiries@thewindscreenco.co.uk

Location:

Tudor Works, 26 Turret Ln, Ipswich
IP4 1DL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Replacement windscreen for a Peugeot boxer. The booking was made with minimum of fuss, simple and easy. The price quoted was the best I had been quoted. The fitters arrived when expected and carried out the work to a great standard. No disrespect, but I hope I won't be needing their services for a while, but if I do, I wouldn't hesitate to use them again. Faultless”

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Posted 4 years ago

“They came to check for leak in windshield but didn’t find one they checked all seals didn’t see anything but next day no leaks, unexplainable, must have been a door seal, but thanks to you guys, no charge made.”

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Posted 1 month ago

Hi there, Thank you for the 5-star review! We’re glad to hear there were no leaks and that our team could help, even if it turned out to be something else. If you ever need us again, we’d be happy to help. Warm regards, Team The Windscreen Company

Posted 4 weeks ago

“Great speedy service - excellent communication and a great job”

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Posted 1 month ago

Hi Kerry, Thank you for the fantastic 5-star review! We’re really glad to hear you were pleased with the speedy service, clear communication, and the job done. If you need us again, we’d be happy to help. Warm regards, Team The Windscreen Company

Posted 1 month ago

“Been brilliant from start to finish. Very quick response even though it was new year.. very polite and helpful. Very pleased. Thanks guys..”

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Posted 1 month ago

Hi Stephen, Thank you for your amazing 5-star review! We’re really glad to hear you had a great experience from start to finish and that our team were quick, polite, and helpful. We’ll pass on your kind words to everyone involved. If you need us again, we’d be happy to help. Warm regards, Team The Windscreen Company

Posted 1 month ago

“Fantastic service and great job done by Mark. Would not hesitate to recommend.”

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Posted 2 months ago

Hi Westly, Thank you for your amazing 5-star review! We’re really pleased to hear Mark did a fantastic job and that you’d recommend us. We’ll pass on your kind words to Mark. If you need us again, we’d be happy to help. Warm regards, Team The Windscreen Company

Posted 2 months ago

“I had a windscreen booked in with this company on my van. I was let down due to unforeseen circumstances by the company twice but they offered me a solution to do the vehicle on a Saturday morning at my work. I had a guy named Marc who showed up on the time that was promised. He was a nice guy who after speaking to him I realised had been in the game for 25 plus years! I could tell he wasn’t just a chancer! He Dismantled all the trims and clips etc with care and treated my van like it was his own car! He was a genuine likeable chap and I was well pleased with the work he carried out! Would definitely recommend!! (If you can request for Marc to be your fitter) Iv had nightmares with windscreens being fitted poorly before by other companies and im in the motor trade myself so I can tell if someone knows what they’re doing!! Cheers Marc Nice to meet you mate. Hope you get recognition and even a bonus for your hard work and professionalism with customers”

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Posted 3 months ago

Hi Ricky, Thank you for your amazing 5-star review! We’re really pleased to hear Marc showed up on time, handled the job with care and professionalism. We’ll pass on your kind words to Marc. Thanks for recommending us and for being in the motor trade—that means a lot. If you need us again, we’d be happy to help. Warm regards, Team The Windscreen Company

Posted 2 months ago

“Very rude person who answered the phone came across as not interested....any their loss i have purchased from a helpful company”

Helpful Report

Posted 3 months ago

Hi, Thank you for sharing your feedback. We’re sorry to hear you had a negative experience with our phone team. This isn’t our standard, as we take pride in our customer service. If you could reach out to us at enquiries@thewindscreenco.co.uk, we’ll look into what happened and ensure it doesn’t happen again. Kind Regards, The Windscreen Company Team

Posted 3 months ago

“Really happy with price, Paul rang me and told me when he would be there, was very helpful, and done a perfect job with good timing! Would definitely use again, thank you”

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Posted 3 months ago

Hi Soph, Thank you for your amazing 5-star review! We’re so pleased to hear that Paul provided helpful service and completed the job perfectly and on time. Your satisfaction is our priority, and it’s great to know we met your expectations! We truly appreciate your kind words and look forward to serving you again in the future. Warm regards, Team The Windscreen Company

Posted 3 months ago

“Excellent service and half the price of auto glass!!”

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Posted 4 months ago

Hi Josh, Thank you for your excellent 5-star review! We're thrilled to hear that you found our service to be both top-notch and budget-friendly. We always strive to provide the best value without compromising quality, and it’s fantastic to know we delivered! We appreciate your support and look forward to serving you again in the future. Warm regards, Team The Windscreen Company

Posted 4 months ago

“Good price, only took 30 minutes did it n outside my house”

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Posted 4 months ago

Hi Kara, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our service speedy and convenient at a great price. Making your experience seamless is our goal, and it’s wonderful to know we hit the mark! We appreciate your feedback and look forward to helping you again in the future. Warm regards, Team The Windscreen Company

Posted 4 months ago

“Marc and Ciaran the windscreen fitters were very professional and knowledgeable and explained every process regarding replacing the windscreen even down to recalibrating the live view mirror. Less can be said for the office staff, I had two appointments and on both occasions I asked the customer advisor for a confirmation email which I didn’t get. The fitters said that the customer advisor should have explained the process regarding calibration of the live view camera which they didn’t do.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your feedback and for acknowledging the professionalism and knowledge of our fitters, Marc and Ciaran. We're glad they could provide you with a clear explanation of the windscreen replacement process. However, we're sorry to hear about your experience with our office staff regarding the confirmation emails and the explanation of the calibration process. This is certainly not the level of service we strive for, and we appreciate you bringing it to our attention. Your feedback helps us improve our communication and ensure a seamless experience for our customers. Please feel free to reach out directly if you have any further concerns or need assistance. We value your input and hope to serve you better in the future. Warm regards, Team The Windscreen Company

Posted 5 months ago

“Simon has just been out to replace my side window on my Audi. Communication was great, phoned to let me know that he was on the way. I would highly recommend this company. Thank you.”

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Posted 5 months ago

Hi there, Thank you for your wonderful 5-star review! We're delighted to hear that Simon provided you with great communication and took care of your side window replacement efficiently. Your recommendation truly means so much to us! We look forward to assisting you again in the future. Best wishes, Team The Windscreen Company

Posted 5 months ago

“Superb service from this company would definitely recommend and use again..... Fitter very polite and helpful. Thank you for your service Andy Pitts”

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Posted 6 months ago

Hi Andy, Thank you for your fantastic 5-star review! We’re so glad to hear that you had a superb experience with our service and that our fitter left a positive impression with his politeness and helpfulness. Your recommendation means the world to us! We look forward to serving you again whenever you need us. Warm regards, Team The Windscreen Company

Posted 6 months ago

“Highly recommended. Windscreen Company were able to replace the windscreen of my vehicle within 48 hours of contacting them, they came to my location (away from home), carried out the replacement professionally and efficiently. The technician was clearly very skilled, it helped too that they were polite and understanding. The contractor preferred by my insurance provider were not able to do the replacement in the time required but Windscreen Company could, I would use this company over any others if I ever need a replacement / repaired windscreen again (hopefully I won’t!) thank you.”

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Posted 6 months ago

Hi there, Thank you for your amazing 5-star review! We’re so glad to hear that you had a positive experience with our team and that we could meet your needs in such a timely manner. Your kind words about our technician's professionalism and skill truly mean a lot to us. We appreciate your trust in The Windscreen Company and look forward to assisting you again in the future (fingers crossed you won’t need us too soon!). Warm regards, Team The Windscreen Company

Posted 6 months ago

“I had a great experience with Garry and the team when I needed a windscreen replacement for my truck. I reached out to Garry in the morning, and he managed to come out that very afternoon to get the job done – just in time for me to send the truck for its MOT the next day. From start to finish, the service was extremely professional, efficient, and hassle-free. Highly recommended!”

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Posted 6 months ago

Hi Rad, Thank you so much for your stellar 5-star review! We’re thrilled to hear that Garry and the team provided you with a professional and efficient service, making your windscreen replacement hassle-free. Your recommendation means a lot to us! We look forward to serving you again in the future! Warm regards, Team The Windscreen Company

Posted 6 months ago

“Next day windscreen change.Good price.”

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Posted 8 months ago

Hi Diana, Thank you for your wonderful 5-star review! We're thrilled to hear that you were pleased with our next day windscreen change and found our prices to be good. Your satisfaction means everything to us! We appreciate your support and look forward to serving you again in the future! Warm regards, Team The Windscreen Company

Posted 8 months ago

“Despite the rain today, the team went above and beyond to accommodate us and successfully replaced our windscreen. Their professionalism and commitment to delivering high-quality service truly stood out.”

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Posted 8 months ago

Hi Alina, Thank you so much for your fantastic 5-star review! We’re delighted to hear that our team went above and beyond to replace your windscreen, even in the rain. Your recognition of their professionalism and dedication truly makes our day! We appreciate your kind words and look forward to helping you again in the future! Warm regards, Team The Windscreen Company

Posted 8 months ago

“Two lovely Guys turned up on time to replace my sons windscreen. Very friendly , very quick and an excellent job. Thank you so much.”

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Posted 9 months ago

Hi Susan, Thank you so much for your amazing 5-star review! We’re so glad to hear that our team was friendly, prompt, and did an excellent job with your son's windscreen replacement. Your kind words are greatly appreciated! We're always here to help, and we look forward to assisting you again in the future! Best regards, The Windscreen Company Team

Posted 9 months ago

“The service was excellent, and the fitter was very competent and professional.”

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Posted 9 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're delighted to hear that you had an excellent service experience and found our fitter to be competent and professional. Your kind words motivate us to keep delivering the best! We truly appreciate your feedback and look forward to assisting you again in the future! Best regards, The Windscreen Company Team

Posted 9 months ago

“Fantastic service I had my Discovery 5 leaking like a sieve on the front screen the two lads from The windscreen company came out removed resealed and refit in no time at all everything spotless and no more leaks. Can’t recommend them highly enough.”

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Posted 9 months ago

Hi Warren, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our team was able to resolve the leaking issue with your Discovery 5 efficiently and leave everything spotless. Your high recommendation truly means a lot to us! We appreciate your feedback and look forward to providing you with exceptional service again in the future! Best regards, The Windscreen Company Team

Posted 9 months ago

“Excellent all round service,and very competitive price. Will have no hesitation in recommending.”

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Posted 11 months ago

Hi Richard, Thank you so much for your outstanding 5-star review! We’re thrilled to hear that you found our service to be excellent and competitively priced. Your willingness to recommend us means a lot! We truly appreciate your feedback and look forward to serving you again in the future! Best regards, The Windscreen Company Team

Posted 11 months ago

The Windscreen Company is rated 4.9 based on 341 reviews