The Windscreen Company Reviews

Name: The Windscreen Company
Rating: 4.91

4.9 Rating 296 Reviews

98 %

of reviewers recommend The Windscreen Company

Company Reviews

Metrics

Info

4.9

Based on 296 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

08081699327

Email:

enquiries@thewindscreenco.co.uk

Location:

Tudor Works, 26 Turret Ln, Ipswich
IP4 1DL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had both front and rear windscreens replaced. Quick service at a good price but lots of broken glass left within the tailgate, which had to be removed and cleared by my local garage at an additional cost.”

Helpful Report

Posted 2 months ago

Dear Liam, Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the quick service and competitive pricing. However, we are concerned about the issue you've experienced with the broken glass left within the tailgate. This is not the standard of service we aim to provide. Could you please contact us directly at The Windscreen Company or enquiries@thewindscreenco.co.uk. We would like to understand more about what happened and make things right. Your satisfaction is our top priority, and we're committed to resolving this matter to your satisfaction. Looking forward to hearing from you soon. Warm regards, Barry - The Windscreen Company

Posted 1 month ago

“Booking was quick and easy. Windscreen was replaced but surrounding paintwork was badly damaged. The technician claimed the paintwork was already damaged, it definitely was not. The car was left covered in muck. Would not recommend.”

Helpful Report

Posted 1 year ago

“Rude rude rude... From the moment he came out of his van. Omg! I don't know his name as he did not introduce himself. He did not utter a word to me other than 'I needed to turn the car round' If it wasn't for the fact my daughter needed the windscreen replacing asap I would have definitely told him to leave it. No manners. Thankfully Paul came to help him who was very polite. I cant say I would not recommend this company as he was punctual hence the 2 stars.”

Helpful Report

Posted 3 years ago

The Windscreen Company is rated 4.9 based on 296 reviews