The Windscreen Company Reviews

Name: The Windscreen Company
Rating: 4.90

4.9 Rating 334 Reviews

97 %

of reviewers recommend The Windscreen Company

Company Reviews

Metrics

Info

4.9

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

08081699327

Email:

enquiries@thewindscreenco.co.uk

Location:

Tudor Works, 26 Turret Ln, Ipswich
IP4 1DL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marc and Ciaran the windscreen fitters were very professional and knowledgeable and explained every process regarding replacing the windscreen even down to recalibrating the live view mirror. Less can be said for the office staff, I had two appointments and on both occasions I asked the customer advisor for a confirmation email which I didn’t get. The fitters said that the customer advisor should have explained the process regarding calibration of the live view camera which they didn’t do.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your feedback and for acknowledging the professionalism and knowledge of our fitters, Marc and Ciaran. We're glad they could provide you with a clear explanation of the windscreen replacement process. However, we're sorry to hear about your experience with our office staff regarding the confirmation emails and the explanation of the calibration process. This is certainly not the level of service we strive for, and we appreciate you bringing it to our attention. Your feedback helps us improve our communication and ensure a seamless experience for our customers. Please feel free to reach out directly if you have any further concerns or need assistance. We value your input and hope to serve you better in the future. Warm regards, Team The Windscreen Company

Posted 1 month ago

“Marc & Big Dave were professional from start to finish. A job well done, In double quick time. Many thanks”

Helpful Report

Posted 6 years ago

The Windscreen Company is rated 4.9 based on 334 reviews