The Windscreen Company Reviews

Name: The Windscreen Company
Rating: 4.90

4.9 Rating 327 Reviews

98 %

of reviewers recommend The Windscreen Company

Company Reviews

Metrics

Info

4.9

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

08081699327

Email:

enquiries@thewindscreenco.co.uk

Location:

Tudor Works, 26 Turret Ln, Ipswich
IP4 1DL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is good services to replacement of the side window. It is an efficient and punctual on time in replacement.”

Helpful Report

Posted 8 months ago

Hello, Thank you for leaving this really positive review! We're really pleased to see that you had such a positive experience regarding your side window replacement. At The Windscreen Company, we always endeavour to provide a high-quality service so it's fantastic to see this was reflected in your review. Thank you again for leaving such positive feedback. Best regards, The Windscreen Company Team

Posted 8 months ago

“Needed a replacement window for a rear barn door peugeot boxer van 2005 reg. Also needed it to have a green tint. Not a problem, ordered Wednesday lunchtime fitted 9am next morning. Fantastic service from Kev & team. Definitely recommend. Thanks”

Helpful Report

Posted 9 months ago

Hi Pete, Thank you for the five-star review and for leaving such positive feedback! We are really glad to hear that you had such a positive experience regarding the rear window glass replacement on your Peugeot boxer van. We are also thrilled to see that Kev and the team provided such a positive service all around! At The Windscreen Company, we always aim to provide an efficient and punctual service so it's great to see that you would recommend our services. Thank you again for taking the time to leave a review. Best regards, The Windscreen Company

Posted 8 months ago

“What can we say but first class efficient service at great price cannot thank them enough well done guys steve coppack”

Helpful Report

Posted 9 months ago

Hi Steve, Thank you for taking the time to leave us a 5-star rating and such positive feedback! We're pleased to see that you received such a great and efficient service from the team. At The Windscreen Company, we always strive to provide the highest quality service at competitive prices for our customers. Thank you again for your support and please do not hesitate to get in touch should you need any assistance in the future. Best regards, The Windscreen Company Team

Posted 8 months ago

“⭐️⭐️⭐️⭐️⭐️ 100% Highly recommend The Windscreen Company . From the intial contact with Gary to replacing our damaged windscreen , their customer service, professionalism, efficiency and expertise were absolutely first class . Such a great team . Would definitely use again .Thank you very much.”

Helpful Report

Posted 9 months ago

Hi Sylvia,Thank you so much for the exceptional 5-star rating and for recommending The Windscreen Company to others. We really appreciate your kind words and are thrilled to hear that your experience with us, from the initial contact with Gary to the replacement of your damaged windscreen, was nothing short of excellent. At The Windscreen Company, we strive to provide top-notch customer service and demonstrate professionalism, efficiency, and expertise in every aspect of our work. We are delighted that our team could meet your expectations and leave a positive impression. We are truly grateful for your support and look forward to serving you again in the future. Thank you once again for choosing The Windscreen Company.

Posted 9 months ago

“Excellent service all round chips fixed inside a day and while at home a big plus! Highly recommend *****”

Helpful Report

Posted 9 months ago

Hi Sean,Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and recommendation. We are thrilled to hear that you had an excellent experience with our services. It's great to know that we were able to fix your chips within a day, and the fact that our technicians could come to your home is definitely a big plus. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. If you have any further needs or questions, please don't hesitate to reach out to us. Once again, thank you for choosing The Windscreen Company and for your valuable feedback!

Posted 9 months ago

“Faultless service from Gary in the office and Tom the fitter on the road. I thought it would be a challenge to source and replace a side window on a 17 year old Yaris but was surprised when they apologised that they couldn't supply and fit same day - was the next day ok? All the team were friendly and helpful . The price was reasonable. I would recommend Windscreen without hesitation.”

Helpful Report

Posted 10 months ago

Hi Bob,Thank you so much for giving us a stellar 5-star rating for The Windscreen Company! We are thrilled to hear that you had a faultless experience with us. We truly value your feedback. We would like to express our appreciation for highlighting the exceptional service provided by Gary in the office and Tom, our skilled fitter on the road. We take pride in delivering top-notch customer service, and it's fantastic to know that they made a positive impact on your experience. We apologize for not being able to supply and fit the side window on the same day, but we're glad the next day worked out for you. We strive to accommodate our customers' needs as best as we can. Thank you for recommending our services without hesitation. It means the world to us! Should you have any further requirements or if there's anything else we can assist you with, please don't hesitate to get in touch. Once again, thank you for choosing The Windscreen Company. We look forward to providing you with our exceptional service in the future. Best regards, The Windscreen Company Team

Posted 10 months ago

“Excellent service from receiving the quote to completed works flawless service highly recommended”

Helpful Report

Posted 10 months ago

Hello - thank you for the brilliant review!

Posted 10 months ago

“Great service turned up early and done job quickly fantastic price aswell highly recomend this company”

Helpful Report

Posted 11 months ago

Hi Daniel,Thank you so much for taking the time to give us a fantastic 5-star rating! We are thrilled to hear that you were satisfied with our service. We greatly appreciate your kind words, especially about our prompt arrival, quick job completion, and fantastic pricing. It's customers like you who make our job so rewarding, and we are grateful for your recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. Thank you once again for choosing The Windscreen Company!

Posted 10 months ago

“Excellent service, can't fault. The 2 guys were very polite and done an excellent job. Would definitely recommend, and the price was reasonable.”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star rating! We are thrilled to hear that you had an excellent experience with The Windscreen Company. Our team takes great pride in providing excellent service and it's wonderful to know that you were satisfied with the job done by our polite technicians. We truly appreciate your recommendation and are glad that our pricing was reasonable for you. Thank you again for choosing The Windscreen Company and we look forward to serving you in the future!

Posted 11 months ago

“This company is fantastic, if I could offer more stars I would. My Fiesta needed a full windscreen replacement, the company were able to come to my home address within the week and fit it for a great price. The gentleman who carried out the fitting Paul, made me feel at ease and was extremely efficient and polite. I am so pleased with my new windscreen, giving my car a new lease of life. Thank you so much for your service and flexibility. Highly recommend this company!”

Helpful Report

Posted 1 year ago

Dear Justine,Thank you so much for your exceptional 5-star review of The Windscreen Company. We truly appreciate your kind words and high recommendation. We are thrilled to hear that our team was able to provide you with fantastic service and a smooth windscreen replacement experience for your Fiesta. We take pride in our flexibility and dedication to customer satisfaction, so we are delighted to know that we could come to your home address within a week's time and offer a great price for the replacement. We will certainly pass on your compliments to Paul, who made you feel at ease during the fitting process with his efficiency and polite demeanor. It's fantastic to hear that your new windscreen has given your car a new lease of life. Once again, we are immensely grateful for your positive feedback and for choosing The Windscreen Company. If you ever need any further assistance or have any more windscreen needs in the future, please don't hesitate to reach out. We look forward to serving you again.

Posted 1 year ago

“Brilliant customer service, really helpful company and rapid response. Was able to supply with what was needed for my car and couldn’t be happier. Was nice to see individuals who looked like they loved their job, and worked well with one another. Also great communication and payment was able to be made fast. Thank you again”

Helpful Report

Posted 1 year ago

Dear Jess,Thank you so much for your fantastic 5-star rating and your wonderful review of The Windscreen Company! We truly appreciate your kind words and feedback. We are thrilled that you had such a positive experience with our company. It's our priority to provide brilliant customer service and quickly respond to our customers' needs. We're glad we could supply you with the necessary items for your car and that you're happy with the outcome. It's delightful to hear that our team appeared passionate about their work and collaborated effectively. We firmly believe that a harmonious team leads to better service for our customers. We're also glad that our communication was excellent, and we were able to assist you with your payment promptly. Making your experience smooth and efficient is important to us. Once again, thank you for choosing The Windscreen Company and for sharing your satisfaction with us. We hope to have the pleasure of serving you again in the future.

Posted 1 year ago

“Danny and his colleague were absolutely outstanding, I can’t recommend them highly enough - fab job guys.”

Helpful Report

Posted 1 year ago

Hi Simon, Thank you for submitting such great feedback. We're really pleased that the team were able to provide such an effective and positive service. Best Regards, The Windscreen Company Team

Posted 1 year ago

“I am writing to express my disappointment with the service I have received from your company. On Friday, I brought my vehicle to Stop for a windscreen replacement. However, when the technicians arrived after missing the appointment time, they had the wrong windscreen. I was told that I would be prioritized on Monday morning and that the correct windscreen would be sent out. Unfortunately, the technicians did not show up on Monday morning as promised. They rescheduled the job for 4:30 pm, but they again failed I am very disappointed with the level of service I have received from your company. I have wasted a significant amount of time and effort trying to get my windscreen replaced. This companie is a huge disappointment”

Helpful Report

Posted 1 year ago

Hi Viktor, Thanks for taking the time to leave this review. We always value feedback on our services whether it's positive or negative. We are sorry to receive this review and we agree in the first instance we did arrive with the incorrect windscreen. Unfortunately, the correct windscreen was not available until Monday morning and whilst we did call you on Monday morning to explain the difficulty of carrying out work as the weather was bad and raining and we could not carry out the work without the vehicle being undercover, we totally understand your frustration here. To get this job completed for you we suggested that you come to the workshop so we could do this undercover. At the point you arrived it was clear that you were frustrated and whilst apologises were verbally given we were told that that was no good and an agreement was made to cancel the job rather than it escalate into a shouting match We would like to pass on our apologies to you for the poor service and understand your frustration on this occasion. We would be prepared to offer a discount as a goodwill gesture should you wish to use our services in the in the future. All the best,

Posted 1 year ago

“Very fast and professional service”

Helpful Report

Posted 1 year ago

Hello, Thank you for the feedback and for leaving a five-star rating. We are glad to hear you had such a positive experience and that the team provided a fast and professional service which is something we pride ourselves on at The Windscreen Company. Thank you again for the support. Best regards, The Windscreen Company Team

Posted 1 year ago

“Couldn't be happier with this company. 1st class service, the technician was friendly and helpful. Thank you, would certainly use this company again.”

Helpful Report

Posted 1 year ago

Dear Chris, Thank you for leaving such positive review! We are really pleased that our windscreen technician provided such a 1st class service. We were also delighted to hear that you would use our windscreen services again in the future. Thank you again for choosing The Windscreen Company. Best regards, The Windscreen Company Team

Posted 1 year ago

“fast efficient and friendly professional servive”

Helpful Report

Posted 1 year ago

Dear Michael, Thank you for leaving such positive feedback! We always strive to provide an efficient and professional service, so it is fantastic to see that the team were able to provide this. Thank you again for choosing The Windscreen Company. Best regards, The Windscreen Company Team

Posted 1 year ago

“Massive thank you to Marc & Ciaran for their friendly professional service, work carried out to a great standard. Bookings was hassle free. Would highly recommend.”

Helpful Report

Posted 1 year ago

Dear Jules, Thank you for taking the time to give us this great review and the recommendation! We always strive to ensure that our work is professional and undertaken to a high-standard, so it's great to see the team were able to provide such a positive service. Thank you again for choosing us. Best regards, The Windscreen Company Team

Posted 1 year ago

“Had both front and rear windscreens replaced. Quick service at a good price but lots of broken glass left within the tailgate, which had to be removed and cleared by my local garage at an additional cost.”

Helpful Report

Posted 1 year ago

Dear Liam, Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the quick service and competitive pricing. However, we are concerned about the issue you've experienced with the broken glass left within the tailgate. This is not the standard of service we aim to provide. Could you please contact us directly at The Windscreen Company or enquiries@thewindscreenco.co.uk. We would like to understand more about what happened and make things right. Your satisfaction is our top priority, and we're committed to resolving this matter to your satisfaction. Looking forward to hearing from you soon. Warm regards, Barry - The Windscreen Company

Posted 1 year ago

“Prompt and friendly local service, a fraction of the price of Autoglass and seems like really nice job (but not yet taken car into rain and wind, as waiting for glue to set on trim).”

Helpful Report

Posted 1 year ago

Dear Greg, Thank you for taking the time to leave us this positive review! We're really glad that the team were able to provide a prompt and friendly service. We were also pleased to see that you were satisfied with the price of our services against our competitors as we pride ourselves on providing high-quality windscreen services for affordable prices. We also hope that once the glue sets on the trim that you'll be able to test our high-quality workmanship. Thank you again for choosing The Windscreen Company and if you need assistance in the future please do not hesitate to reach out to us. Best regards, The Windscreen Company Team

Posted 1 year ago

“Another great job from Marc - very professional, price quoted was pride paid. Would highly recommend.”

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Posted 1 year ago

Dear Julie, Thank you for submitting such fantastic feedback and we really appreciate the recommendation! It's great to hear that the team were able to deliver another professional and high-quality service. We always strive to provide an accurately priced quote for our windscreen services, so it was positive to see that we upheld this. Thank you again for your continued support of The Windscreen Company. Best regards, The Windscreen Company Team

Posted 1 year ago

The Windscreen Company is rated 4.9 based on 327 reviews