Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,079 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 31st July 2026

Calvin K

Touch Up Paint Factory 5 star review on 28th July 2026

Jacob W

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

169

Anonymous

Anonymous // 01/01/2019

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“Great product”

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Posted 2 years ago

Hello James, thank you for your feedback!

Posted 2 years ago

“Very efficient service. Spray paint can arrived promptly and was very easy to use. I have never previously used spray paint. The colour was an exact match.”

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Posted 2 years ago

Hi there! We are glad that you found our product easy to use, especially that this is your first try using aerosols spray paints, and we are pleased to know that you are happy with the paint match.

Posted 2 years ago

“Great to deal with touch up turned up right on time.”

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Posted 2 years ago

Hello Gordon, thank you so much for your kind words! We strive to provide excellent service, and we're thrilled to hear that your touch-up experience was nothing short of fantastic.

Posted 2 years ago

“Very good. Great match easy to use dies the job”

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Posted 2 years ago

Hello Chris, we are glad that you are satisfied with your purchase. Thank you for your review. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 2 years ago

“My paint arived quickly and was a perfect match. After a good shake and a few light coats the scratches vanished. A great product.”

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Posted 2 years ago

Hello Colin, Thank you so much for sharing your experience! It's wonderful to hear that the paint match was spot on and that the scratches seem to have disappeared. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 2 years ago

“2nd time using them and again perfect colour match and so simply to apply. High recommended first class product 👍👍”

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Posted 2 years ago

Hello there! Thank you so much for your continued support as a repeat customer. We truly appreciate your loyalty and are delighted to hear that you're satisfied with your second purchase from us. Your recommendation means a lot to us nd serves as a testament to the quality of our products and service. If you ever need anything else or have any further feedback to share, please don't hesitate to reach out. We're here to help!

Posted 2 years ago

“An excellent company to work with. I would rate them as A1.”

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Posted 2 years ago

Hello Duncan, thank you for your kind words and for taking the time to share your experience.

Posted 2 years ago

“Excellent, all the information that was needed too... First class colour match !”

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Posted 2 years ago

Hello Bernard, we are glad that you are happy with the match and thank you for taking the time in sharing your experience.

Posted 2 years ago

“Having given my reg. number for the car, the colour match was spot on. The service was excellent, so thanks for the kit and help.”

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Posted 2 years ago

Hello Tom, when searching by registration, our site displays colors under their DVLA group names, ensuring that you receive the correct specific colour for your vehicle. Your experience is a perfect example of a perfect match! We're thrilled that we met your expectations with both the paint match and our service. It was our pleasure to assist you, and if you ever need further help or have any questions, please don't hesitate to reach out.

Posted 2 years ago

“Good quality and great value for money”

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Posted 2 years ago

Hello Daryll, we are glad that to hear that you are satisfied with our product Thank you for taking the time in leaving us a review.

Posted 2 years ago

“Unfortunately I took the top off dropped it and all the paint spilled out”

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Posted 2 years ago

Hello there B Tyson, we are sorry to hear about the accident with the paint. If there's anything I can assist you with, please let us know. We're here to help in any way we can.

Posted 2 years ago

“Great service as always thanks Ian”

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Posted 2 years ago

Hello Ian, thank you for taking the time in sharing your experience. We are glad that you are satisfied with the service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 2 years ago

“Good price, prompt delivery. Easily navigated website.”

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Posted 2 years ago

Hello John, thank you for sharing your feedback with us! We're glad to hear that you found our pricing reasonable, the delivery satisfactory, and our website easy to use. Your input helps us continually improve our services. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

Posted 2 years ago

“Perfect match, delivery on time”

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Posted 2 years ago

Hi Stephen, glad to hear the match is spot on and a prompt delivery happened with your order. If you need anything else in the future, don't hesitate to reach out.

Posted 2 years ago

“Sent the wrong colour and follow up was poor got my money back.”

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Posted 2 years ago

Hey there! We are sorry to hear your experience with the colour match. We understand how frustrating this must be and this is not the experience we want you to have. If you are requesting for a refund, please email us at info@touchuppaintfactory.co.uk.

Posted 2 years ago

“Excellent match , great communications and prompyt delivery Will definately use again”

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Posted 2 years ago

Hi Christopher, thank you for your feedback! We're thrilled to hear that you found the match excellent, appreciated our communication, and were pleased with the prompt delivery. We look forward to serving you again in the future!

Posted 2 years ago

“Poor paint match”

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Posted 2 years ago

Hello Peter, we are sorry to hear your negative experience with the match. Thank you for bringing this to our attention. Please email us at info@touchuppaintfactory.co.uk and our team will work on on resolving this for you.

Posted 2 years ago

“Very good colour match ,easy to apply.”

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Posted 2 years ago

Hello John, thank you for taking the time to share your experience with us! We're delighted to hear that you were satisfied with both the colour match and the application process. Your feedback is invaluable to us, and we truly appreciate you sharing your thoughts with us.

Posted 2 years ago

“Very good service, prompt response and delivery, kept me updated at all stages. The website is very easy to use. Would highly recommend using this company.”

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Posted 2 years ago

Hello there! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our website user-friendly and appreciated the constant updates for redelivery. We're delighted that our customer service team was able to support you throughout the process. Your recommendations mean a great deal to us, and we truly appreciate your support.

Posted 2 years ago

“Excellent service, quick dispatch and regular updates re delivery”

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Posted 2 years ago

Hello there! We are glad that you are satisfied with the service and the delivery. Thank you for the time in leaving your review.

Posted 2 years ago

Touch Up Paint Factory is rated 4.5 based on 6,079 reviews