Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,082 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 31st July 2026

Calvin K

Touch Up Paint Factory 5 star review on 28th July 2026

Jacob W

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

169

Anonymous

Anonymous // 01/01/2019

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“Very good colour match ,easy to apply.”

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Posted 2 years ago

Hello John, thank you for taking the time to share your experience with us! We're delighted to hear that you were satisfied with both the colour match and the application process. Your feedback is invaluable to us, and we truly appreciate you sharing your thoughts with us.

Posted 2 years ago

“Very good service, prompt response and delivery, kept me updated at all stages. The website is very easy to use. Would highly recommend using this company.”

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Posted 2 years ago

Hello there! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our website user-friendly and appreciated the constant updates for redelivery. We're delighted that our customer service team was able to support you throughout the process. Your recommendations mean a great deal to us, and we truly appreciate your support.

Posted 2 years ago

“Excellent service, quick dispatch and regular updates re delivery”

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Posted 2 years ago

Hello there! We are glad that you are satisfied with the service and the delivery. Thank you for the time in leaving your review.

Posted 2 years ago

“Quick, efficient happy with product”

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Posted 2 years ago

Hello John, thank you for taking the time in leaving your review. We are glad that you are happy with the service received.

Posted 2 years ago

“Quick efficient service. Paint is a perfect match for my car. Good value for money and no messing around with different products to get a gloss finish.”

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Posted 2 years ago

Hello Catherine, we are delighted to hear your positive experience in using our product and service. Thank you for taking the time in sharing your experience with us.

Posted 2 years ago

“Very good”

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Posted 2 years ago

Hello Lucas, thank you for taking the time in leaving your review.

Posted 2 years ago

“I have had touch up paint factory touch ups before was happy with it then and happy with it now the match to my car was spot on and I will definitely use them again wel recommend”

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Posted 2 years ago

Hello there! We are glad to see a repeat customer like you in the review section. Thank you for your continued support and should you need help in the future, we are here to help!

Posted 2 years ago

“fantastic service from giant cycles who supplied the web site to Touch up paint to sorting the paint out and delivery”

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Posted 2 years ago

We're thrilled to hear that you had a fantastic experience from navigating our website to receiving your touch-up paint. We're committed to providing excellent service from start to finish. Thank you for sharing your positive experience with us, Paul!

Posted 2 years ago

“Great product great paint match”

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Posted 2 years ago

It's truly wonderful to hear from customers like you about their experiences with our product. We're delighted to know that we've met your expectations and satisfaction. Thank you so much for taking the time to share your feedback with us. Your experience and satisfaction are incredibly important to us, and we're grateful for your support.

Posted 2 years ago

“Very good service received my order very quick”

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Posted 2 years ago

Hi Daniel, we appreciate your feedback, and we're delighted that your order arrived promptly and that you're pleased with the service.

Posted 2 years ago

“Very good spot on would definitely use again”

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Posted 2 years ago

Hello there! Thank you for your review and we are glad to hear about the colour match. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to he

Posted 2 years ago

“Very good product excellent colour match was perfect Would definitely recommend”

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Posted 2 years ago

Hello Jerry, we're thrilled to hear that you're satisfied with the colour match! Your recommendation means a great deal to us, and we truly appreciate your support.

Posted 2 years ago

“Not the easiest thing to use but sort of covered the scratches and chips”

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Posted 2 years ago

We're sorry to hear about your experience, and we understand that you've completed the application. However, we want you to know that if you ever need assistance in the future, don't hesitate to reach out to us. Our team is always here and ready to help in any way we can. Your satisfaction is important to us, and we're committed to ensuring that you have a positive experience with our products. If there's anything else we can assist you with or if you have any questions, please feel free to contact us anytime. We're here to support you.

Posted 2 years ago

“I bought the touch up paint pen for a few stone chips on my car and I have to say the product and colour match are 100% spot on and I was extremely pleased with the results and I will definitely buy from you again 🙂”

Touch Up Paint Factory 5 star review on 14th March 2024

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Posted 2 years ago

Hello David, thank you for taking the time in sharing your experience with us. We are glad that you are satisfied with the overall outcome and just know we are here should you need us in the future.

Posted 2 years ago

“Fast and efficient service”

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Posted 2 years ago

Hello Robert, thank you for your kind words, we are glad that you are satisfied with our service.

Posted 2 years ago

“Jiffy bag received with no paint, primer or application brushes and just a antistatic wipe. I have emailed so hoping for a replacement and will change review should customer service rectify.”

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Posted 2 years ago

Hi Alex, we apologize for the experience and we appreciate you sending us an email to allow us in rectifying this situation. Our team will work on resolving this for you.

Posted 2 years ago

“Really good”

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Posted 2 years ago

Hello there! Thank you for taking the time in leaving your review.

Posted 2 years ago

“This is my second order first order was ok my second order DHL are being absolutely useless about delivery obviously letting your company down”

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Posted 2 years ago

Hi Christian, thank you sharing your feedback. While we're pleased to hear that your first order went smoothly, we're sorry to learn that the delivery of your second order has tainted your experience. Thank you for bringing this to our attention and we apologise for the inconvenience.

Posted 2 years ago

“Good service and fast dispatch. Great to be able to select your touch up paint colour with confidence.”

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Posted 2 years ago

Hey there, RM. Glad to hear that you are satisfied with the service. In addition to that, we're delighted to hear that you're able to select your touch-up paint color with confidence. With our 100% color match guarantee, you can choose with ease, knowing that we're committed to providing you with the perfect match every time. Thank you for your trust in us!

Posted 2 years ago

“Received paint within a couple of didn’t use the paint for a few weeks but when I did the colour was brilliant and very easy to apply with there paint pen.”

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Posted 2 years ago

Hello Steven, we are glad that you are satisfied with the paint that you received, thank you for taking the time in sharing your experience with the application.

Posted 2 years ago

Touch Up Paint Factory is rated 4.5 based on 6,082 reviews