Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,031 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the purchase. Quality product, superb service and fast shipping. Will for sure use you guys again. Happy customer from Norway.”

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Posted 1 year ago

Thank you for sharing your experience with our delivery service to Norway! We’re glad everything arrived smoothly. 🚚⚡💙

Posted 1 year ago

“Touch up pens are amazing, colour match spot on and really easy to use! Bought an aerosol recently for a previously differcult BMW individual colour, your match is perfect 'edge to edge'. Regular customer for sure!”

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Posted 1 year ago

Thank you for your wonderful feedback, Peter! We look forward to serving you and your car again in the future! We appreciate your trust in us. 🎨

Posted 1 year ago

“Very Happy with product recieved in the Republic of Ireland”

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Posted 1 year ago

Thanks for the 5 stars—hope to serve you again soon! 🚙✨

Posted 1 year ago

“This is a great thing to use when not sure what to do,”

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Posted 1 year ago

Thanks for the kind words, Jared! We’re glad to hear the kit came in handy when things were a bit uncertain—sometimes all you need is a simple, reliable solution to get the job done without the fuss. Think of us as your trusty plan B—though hopefully we end up feeling like plan A next time! If you need any help or tips along the way, we're always here!

Posted 1 year ago

“Excellent service the product is superb better than any of the others I have tried”

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Posted 1 year ago

Hello Graham! Thank you for the great feedback! We're delighted to hear you’re happy with the service and that our product stands out compared to others you've tried. That means a lot to us! ⭐⭐⭐⭐⭐

Posted 1 year ago

“The touch up pen was a perfect match and easy to apply. Worth every penny.”

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Posted 1 year ago

Thanks for the 5 stars—hope to serve you again soon, Stephen!

Posted 1 year ago

“Rubbish !! ordered what I thought was the fine point touch up pen and received the chisel tip type pen which made a mess of my touch up job …. P.S I am a professional decorator by trade so I can handle the task of touch up paint work !!!!!”

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Posted 1 year ago

Thanks so much for your honest feedback, David—and we’re genuinely sorry to hear about the disappointment and frustration this caused. We completely understand how frustrating it is when something turns up differently to what you were expecting, especially when precision matters. Just to clarify, our touch-up pens currently come with a chisel or broad tip only, as shown in our adverts and product listings—but we absolutely appreciate that this may not have been clear enough at the time of ordering, and we’ll be reviewing that. Kindly contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can also check on this further. Thanks again for taking the time to share your experience—it helps us improve, and we genuinely appreciate it, even when it’s not the glowing sort!

Posted 1 year ago

“Only used the touch up paint for now & the results are excellent. Highly recommend & they do all the mixing for you”

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Posted 1 year ago

Thanks for helping Touch Up Paint Factory grow with your support, Darren. 🚙✨

Posted 1 year ago

“I received what I ordered on time, high level service, highly recommended”

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Posted 1 year ago

Your review helps others find us—thanks for spreading the word, Stipan! 💙

Posted 1 year ago

“Perfect match great product”

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Posted 1 year ago

Thank you so much for your feedback, David! Looking forward to helping you again—cheers for the great review! 🥂

Posted 1 year ago

“Excellent match very satisfied”

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Posted 1 year ago

So happy to hear that you are satisfied with the results and the paint match, Robert 💙

Posted 1 year ago

“Bought a can of aerosol which arrived promptly and did the job.”

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Posted 1 year ago

Hello W Stoddart! Thanks for the 5 stars—hope to serve you again soon! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Great colour match”

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Posted 1 year ago

We’re grateful for your trust in our brand—thanks, Monty! 💖

Posted 1 year ago

“Very pleased with spray can and colour match. It is a great idea giving registration of car to get the colour”

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Posted 1 year ago

Thank you for your kind feedback! We're glad to hear you were pleased with the paint lookup tool, especially the registration search—great to know it worked well for you. Thanks again for choosing Touch Up Paint Factory, Montgomery! 🤩🤩

Posted 1 year ago

“Delivered early,paint is a very good match.”

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Posted 1 year ago

Lovely to hear your positive experience, Stephen! 🚙✨

Posted 1 year ago

“The touch up arrived promptly, for me it’s probably too big a job, I received 2 pens, I have a few tiny stone chips, the nibs are approximately 5mm thick, far too big for what I need plus that I have to use a second final coat then sand it level Is a risky exercise, if I read the website correctly it was one single paint that included the lacquer and I might have been more confident in that case, I will however be taking my Kawasaki to a chip specialist with the touch ups hoping that he’ll use them”

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Posted 1 year ago

Hello Stephen! Thanks so much for your thoughtful feedback—it’s genuinely appreciated. We’re pleased to hear your order arrived promptly, though we completely understand your concerns regarding the applicator. Just to clarify, Touch Up Paint Factory’s paint does include both colour and clear coat in one mix, making the process a bit more streamlined. If the pen doesn’t quite suit your needs—especially for those finer chips—we also offer touch-up pots, which many find easier to control for detailed work. The formula is the same in both, so it really comes down to which application method feels most comfortable for you. Wishing your Kawasaki a smooth and chip-free future.

Posted 1 year ago

“Exact match for my vehicle, pen was easy to use, well worth the money spent.”

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Posted 1 year ago

Thank you for your feedback! We're glad to hear the colour was an exact match and that the pen was easy to use. Great to know you found it worth the investment—thanks for trusting TUPF with your paint repair needs, Mick! 💙

Posted 1 year ago

“Polecam przyszło szybko produkt zgodny z opisem”

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Posted 1 year ago

Dziękujemy za Twoją rekomendację! Cieszymy się, że zamówienie dotarło szybko i że produkt spełnił Twoje oczekiwania. Dziękujemy za wsparcie, Andrzeju! 💙

Posted 1 year ago

“Excellent product spot on paint match, easy to use A1”

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Posted 1 year ago

Wow! Thank you so much for your feedback, Scott! 💙

Posted 1 year ago

“Apart from being told they no longer supplied the paint in aerosol any longer and then they did. Plus being sent only one can when two were ordered? Thanks to Matt who quickly sorted the confusion out whilst having the missing can delivered the same day! This guy deserves a pay rise. 😁👍 Much appreciated!”

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Posted 1 year ago

Thank you for your feedback, Derek! We’re sorry for the initial confusion with the aerosol availability and the missing can, but we're really glad Matt was able to step in and get everything sorted quickly for you. Thanks again for your patience and for choosing Touch Up Paint Factory! 😄👍

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,031 reviews