Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,022 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of paint and product. Particularly pleased with the new tech touch up pen.....very effective.”

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Posted 1 year ago

Hello Derek! We’re truly lucky to have customers like you. Many thanks for your lovely review.

Posted 1 year ago

“Expensive”

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Posted 1 year ago

Hello Osborn, while we may not be the most inexpensive option available, we believe in the value of our product and service.

Posted 1 year ago

“Paint. wasn't. good. match”

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Posted 1 year ago

Hello Graeme! we are sorry to hear about your experience. Kindly contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can check on this for you.

Posted 1 year ago

“My recent purchase was a very good colour match however getting the paint our of the tube was very difficult. So much so I have ordered a small brush and I am going to cur the tube to access the paint.”

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Posted 1 year ago

Hello Kevin, thanks for your feedback, and we’re really pleased to hear the colour match was spot on! We completely understand how frustrating it can be when getting the paint out is a trouble. We’ll definitely take your feedback on board and continue looking at ways to improve. You can also contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 if you need help.

Posted 1 year ago

“Quick delivery and good product.”

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Posted 1 year ago

Thanks for being a valued customer and for the perfect review, Adrian.

Posted 1 year ago

“Ordered paint for a Hyundai i10 in saphire blue and it turned up eventually (Delivery company delay). Would recommend to anybody & will be using them again. Top service & quality paint.”

Touch Up Paint Factory 5 star review on 30th April 2025

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Posted 1 year ago

You’ve really made our day—thank you kindly, Phil! Happy driving! 🚙✨

Posted 1 year ago

“Fantastic match, great delivery and superb service”

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Posted 1 year ago

Truly appreciated, Michael! 🚙✨

Posted 1 year ago

“Paint arrived as ordered (touch up with micro brushes) did a small stone chip and a shallow scratch. The match was perfect, great result.”

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Posted 1 year ago

Many thanks, David!

Posted 1 year ago

“Thank you so much for the good service!!!”

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Posted 1 year ago

You’re a star! Thanks for the 5-star rating, Volodymyr. ⭐⭐⭐⭐⭐

Posted 1 year ago

“Good colour match to the Lexus Sonic Titanium. Fills stone chips easily if you have a steady hand!!”

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Posted 1 year ago

Your review really made our day—cheers! 🥂

Posted 1 year ago

“Easy correspondance and qick delivery.”

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Posted 1 year ago

Hello Timothy, we appreciate you sharing your experience. 🤩

Posted 1 year ago

“Quick delivery good communication.”

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Posted 1 year ago

Appreciate you sharing your positive experience with the communication. We understand how concerning it is especially that it is already the product. Please know that our team has reached out to you to work on the issue.

Posted 1 year ago

“Super easy to place my order fast delivery haven’t had chance to use touch up pen yet but colour match looks very good so far”

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Posted 1 year ago

Thank you for your kind words, Stephen! We're glad to hear the ordering process was easy and delivery was fast. It’s great that the colour match looks good so far—when you get a chance to use the paint, we hope it meets your expectations. Thanks again for choosing Touch Up Paint Factory! 🥂

Posted 1 year ago

“At last a company that gives my a colour I couldn’t find elsehere 👍”

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Posted 1 year ago

Hooray—5 stars! Thanks a million for your support, Ken! 🌟🌟🌟🌟🌟

Posted 1 year ago

“So far, so good. Bought the bottle & some brushes from Amazon. Only tried a few bits so far, but the colour is great & applies really well. I plan to smith it down a touch & then buff to get the final result. Feeling positive & I’m a complete novice!”

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Posted 1 year ago

Thanks for the great feedback, Dan! We appreciate you choosing Touch Up Paint Factory and wish you continued success with the final result! 🚗✨

Posted 1 year ago

“Easy to order fast delivery and colour match was spot on”

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Posted 1 year ago

Thanks for being a valued customer and for the perfect review, Ruth.

Posted 1 year ago

“great, thanks, good colour match”

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Posted 1 year ago

Hello Grahame! Appreciate your feedback and for sharing your TUPF experience.

Posted 1 year ago

“Very good - was missing a nib on the touch up pen and was immediately dispatched two which arrived the next day.”

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Posted 1 year ago

Thank you for your feedback, Roy! We're glad to hear the issue with the missing nib was resolved quickly and that the replacements arrived the next day. We’re always here to help and appreciate you choosing Touch Up Paint Factory! 🚗✨

Posted 1 year ago

“Excellent quality product would definitely use again.”

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Posted 1 year ago

Your satisfaction means everything to us—thank you for letting us know we delivered, Robert! 🚗✨

Posted 1 year ago

“Always dubious about colour matching car paint, but on this occasion the match is spot on. Good application spray and even distribution. Very quick drying and smooth when dry. Very little blending needed and took lacquer very well. All waxed and polished within a day. Very impressed.”

Touch Up Paint Factory 5 star review on 28th April 2025

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Posted 1 year ago

Thank you for your great feedback, Keith! We understand the concerns around colour matching, so we’re delighted to hear the match was spot on and the application process went smoothly. It’s great to know the paint dried quickly, blended easily, and finished beautifully. We really appreciate you choosing Touch Up Paint Factory! 🤩

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,022 reviews