Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,303 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 1st May 2025

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, great price and fast delivery. Highly recommended.”

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Posted 1 month ago

Thank you for the amazing review! We're so happy to know you had a fantastic experience with us, and we truly appreciate your kind words.

Posted 1 month ago

“Perfect colour match, easy to use colour pen. Good price”

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Posted 1 month ago

Appreciate you sharing your 5-star experience with us, David! 🤩

Posted 1 month ago

“Great website easy to use and quick delivery good product at good prices and it's done the job.”

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Posted 1 month ago

Wonderful! Thank you so much for sharing your experience with us Lynne!

Posted 1 month ago

“First time user of this touch up and I have achieved great results. Just followed the instructions and finished with a fine cut paint polish”

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Posted 1 month ago

Hi John! Thank you for sharing your experience with us! We're so glad to hear that you had great results on your first use. If you ever need any further tips or assistance, don't hesitate to reach out. We’re here to help!💖

Posted 1 month ago

“Good very good match”

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Posted 1 month ago

Awesome, Mike! 🤩

Posted 1 month ago

“Hi went to Yamaha dealership for code dark blue cocktail DBC2. Your sent me some thing else. Waste of£24. Went to Halfords got a good match. I am sure you done your best”

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Posted 1 month ago

“All in one was a great colour match. Fast delivery as well. Those touch sticks do work but can be found cheaper if more were needed. Reasonable paint prices though. I ordered wrong product but a quick email and sorted fast. Would certainly use again.”

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Posted 1 month ago

Thank you so much for your thoughtful feedback, Steve! It’s great to know that our customer service team was able to resolve the issue swiftly for you as well! We truly appreciate your support, and we’re always here to help if you need anything in the future. Don’t hesitate to reach out – we look forward to serving you and your car again! 🚙✨

Posted 1 month ago

“Great product which matched the colour of my vehicle perfectly. You really can't see the touch up I have done”

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Posted 1 month ago

Awesome! Glad to hear your positive experience with the paint, Gary! If there's anything that we can do to improve your experience do let us know - we're all ears! 🚗✨

Posted 1 week ago

“Perfect color match and paint consistency quality. Posted quickly and received in good time.”

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Posted 1 month ago

Hello Jason! We are so grateful for your feedback! Thanks for taking the time to leave us such a lovely review – we’re so pleased you had a great overall experience. 🚗✨

Posted 1 month ago

“Great match up to my car colour, and good tunr around and delivery.”

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Posted 1 month ago

Thank you for leaving such a wonderful review, Martin!💖

Posted 1 month ago

“Excellent paint match, quick delivery.”

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Posted 1 month ago

Awesome! 🚚⚡💙 glad to hear that you are satisfied with the math and delivery! 💯

Posted 1 month ago

“Excellent colour match and rapid service would recommend”

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Posted 1 month ago

Thank you so much for the glowing review! We truly appreciate your support and are thrilled to know you had such a great experience.

Posted 1 month ago

“I painted my car and looked very good”

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Posted 1 month ago

We’re so grateful for your fantastic review! Thank you for taking the time to share your experience with us.

Posted 1 month ago

“A very quick response, great service and product”

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Posted 1 month ago

Awesome! Thank you so much for your kind words, E J! 🤩

Posted 1 month ago

“the paint was put on my car but it turned gray and i had to rub it off which took over 3 hours dont know what happened but i cant use the paint”

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Posted 1 month ago

We are sorry to hear the issue experienced, John! Kindly contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can check on this for you.

Posted 1 week ago

“Excellent item, perfect colour match very quickly delivered. I was sceptical whether it would hide the mark left by a bike rack on the hatch of my car by it's previous owner, but it has! Very pleased.”

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Posted 1 month ago

Helo Stewart! Thank you so much for your wonderful feedback. It’s always great when things turn out better than expected! 🤩

Posted 1 month ago

“Nib on the pen is too thick which creates a thicker line than the scratch, its also hard to remove the excess so found it disapointing”

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Posted 1 month ago

Thank you for sharing your feedback with us, Andrew. We’re sorry to hear that the nib on the pen didn’t work as expected, and we completely understand your frustration. We’d love to assist further — if you haven’t already, please reach out to us at info@touchuppaintfactory.co.uk or give us a call at +44 (0) 1295 380 495, and we’ll look into possible solutions for you. We appreciate your feedback and are here to help!

Posted 1 week ago

“Delivered quickly, easy instructions did the job”

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Posted 1 month ago

Hello Joy, thank you so much for sharing your experience with TUPF!

Posted 1 week ago

“Excellent touch up paint. Exact match. Would definitely recommend the Touch Up Paint Factory”

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Posted 1 month ago

Your recommendation means a lot to us, Mr. Pancott! Thank you so much for sharing your experience with TUPF! 🚙✨

Posted 1 month ago

“arrived quickly”

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Posted 1 month ago

🚚⚡💙 at your service! Thank you so much for giving us a 5-star rating! 🤩

Posted 1 month ago

Touch Up Paint Factory is rated 4.6 based on 4,303 reviews