Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,304 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 1st May 2025

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality paint does not run perfect match good prep tools quick delivery”

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Posted 1 month ago

💙 thank you for taking the time to share your experience.

Posted 1 month ago

“Not easy to cover a small scratch”

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Posted 1 month ago

Thank you for your feedback, and we’re sorry to hear that covering the small scratch wasn’t as easy as expected. If you're finding it difficult, we’d be more than happy to offer some tips or guide you through a technique that could make the process smoother. Just contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. Additionally, if you feel the product isn’t quite right for the job, we can always explore alternative options for you. We appreciate you sharing your experience and are here to help – don’t hesitate to get in touch!

Posted 1 month ago

“Exactly what I ordered matched my car perfectly”

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Posted 1 month ago

TUPF offers 💯% colour match guarantee and we are glad that we were able to provide you with an exact match. Mair! 🎨

Posted 1 month ago

“Good product but despite providing car Reg I received wrong colour.”

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Posted 1 month ago

Hi Matthew! Thank you for sharing your experience, and we’re genuinely sorry to hear that you received the wrong colour despite providing your car registration. We understand how frustrating this must be, especially when you've taken the time to provide all the details. We’d love the opportunity to make things right. Please get in touch with us directly at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We'll do our best to get you the correct colour as quickly as possible. Your satisfaction is our priority, and we appreciate your understanding. Thanks again for your feedback, and we look forward to resolving this for you!

Posted 1 month ago

“Great company. Great website My spray paint was delivered very speedily and I was delighted to see it contained 400ml whereas the last can I bought from a well-known High Street shop was only 300ml. I needed some technical advice and this also came immediately, for which many thanks.”

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Posted 1 month ago

Thank you so much for your kind words, Jack! We’re thrilled to hear that you had a great experience. We're pleased to know that our paint experts were able to help you with your concern – we’re always here to assist however we can. If you need anything else in the future, don’t hesitate to get in touch. We’d love to help again! 🚗✨

Posted 1 month ago

“Colour match is perfect. Have done a second order”

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Posted 1 month ago

🤩 lovely! Thank you so much for your continued trust in us, Kevin!

Posted 1 month ago

“The car paint color similarity is 90%, which is very suitable for home operation. Very good, I will choose it again if necessary.”

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Posted 1 month ago

Thank you for your feedback, Jian! We’re glad to hear that the paint colour was a good match and worked well for you. While we aim for a perfect match, we understand that some variation can occur, especially with older or faded paint. We really appreciate your support and would be more than happy to assist you again whenever needed!💙

Posted 1 month ago

“The touch up paint pen was brilliant just not enough in it as I've a few minor scratches but pleased with the results.”

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Posted 1 month ago

Glad to hear your positive experience, Patrice! Thak you so much for sharing it with us. 💙

Posted 1 month ago

“High quality paint and service, slight problem with the paint match (I didn't have the code) it was quickly sorted out and speedy delivery. 5 stars!”

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Posted 1 month ago

Wonderful! Thank you so much for your kind words, Adam! Glad that you were able to get your exact match! 🚙✨

Posted 1 month ago

“Touch up Pen ideal for very small stone chips. Good colour match.”

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Posted 1 month ago

🤩 Your review is like music to our ears. Thank you so much for all your positive experiences being shared with us to see. 🤩

Posted 1 month ago

“Good product fixing very good 👍”

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Posted 1 month ago

Awesome! Thank you so much for sharing your thoughts using Touch Up Paint Factory. 🔥

Posted 1 month ago

“Used these guys twice now. Very swift dispatch, products yet to be tested. Good communication.”

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Posted 1 month ago

We truly appreciate your kind feedback! Thank you for the wonderful 5-star review – it means a lot to us.

Posted 1 month ago

“Excellent service and paint 👍”

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Posted 1 month ago

Wonderful! Thank you so much for giving us some time to share your positive experience. 💗

Posted 1 month ago

“Product and company 100%”

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Posted 1 month ago

You're 💯% as well in us. We appreciate your kind words, Ean! 🤩

Posted 1 month ago

“Paint touch up”

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Posted 1 month ago

Hello David, thank you so much for your review. If there's anything that we can do to improve your experience do let us know. We're always here to help.

Posted 1 month ago

“Perfect paint match”

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Posted 1 month ago

Awesome! Thank you so much for sharing your thoughts about the paint. 🔥

Posted 1 month ago

“Excellent service, products very easy to order. All in one pen works well with very good colour match.”

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Posted 1 month ago

Thank you so much for your generous review! We're thrilled that everything was to your liking and satisfaction! Happy driving! 🚙✨

Posted 1 month ago

“Quite simply top quality products with great customer service to boot👍”

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Posted 1 month ago

Thank you so much for your lovely review! We're so pleased to hear you had a great experience, and we look forward to serving you and your car again. Happy driving! 🚗✨

Posted 1 month ago

“Delivered on time”

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Posted 1 month ago

Awesome! We appreciate you sharing your experience with delivery. If there is anything that we can do to improve your 3-star experience. Do let us know - we're always here to help!

Posted 1 month ago

“Good colour match, easy to use and I will purchase more for my other vehicles.”

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Posted 1 month ago

Thank you for your positive feedback, Martin! We're thrilled to hear that the colour match was spot on and that you found the product easy to use. It's fantastic to know you'll be purchasing for your other vehicles as well! If you ever need anything else, don’t hesitate to reach out. We’re here to help!

Posted 1 month ago

Touch Up Paint Factory is rated 4.6 based on 4,304 reviews