Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,304 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 1st May 2025

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“arrived quickly”

Helpful Report

Posted 1 month ago

🚚⚡💙 at your service! Thank you so much for giving us a 5-star rating! 🤩

Posted 1 month ago

“The paint is amazing! A perfect colour match. An effortless ordering and delivery system, comes complete with everything you need even in the ‘basic’ kit. Cannot praise the product, service or company enough!”

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Posted 1 month ago

Wonderful, Terry! So glad to see we have hit the mark with your overall experience. Thank you so much for your fantastic review! 🥂

Posted 1 month ago

“Great product easy to use Great colour match”

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Posted 1 month ago

Wonderful! Appreciate your ⭐⭐⭐⭐⭐ rating with the product and paint match! Happy driving, Michael! 🚙✨

Posted 1 month ago

“Excellent quality paint and clear coat that was an exact match for my car. Thanks.”

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Posted 1 month ago

Thank you for your lovely feedback, James! 💙

Posted 1 month ago

“Great service and quality paint”

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Posted 1 month ago

Thank you so much for sharing your experience with us, Damian! 💙

Posted 1 month ago

“Very happty with the touchup[ paint kit and delivery. Not used it yet but match looks spot on.”

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Posted 1 month ago

A massive thank you for your wonderful review, Gareth! Glad to hear that we were able ot match your paint. 🔥

Posted 1 month ago

“I have bought the All in One touch up paint sticks just in case ! They are costed fairly it seems ; all were wrapped well & sent quickly. Thank you. Previously bought a touch up pot from yourselves. The paint match seems very good. Thank you. Will buy more from you as necessary.”

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Posted 1 month ago

Thank you so much for your wonderful feedback! We're thrilled to hear that you’re happy with your experience with us. We truly appreciate your continued trust in us, and we’re always here whenever you need more help with paint repair. Don’t hesitate to reach out if you have any questions or need assistance in the future! 🎨

Posted 1 month ago

“I haven’t used the paint as yet as I am waiting for the new part but service was first class”

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Posted 1 month ago

Hi there, Angus! Thank you so much for your kind words! We're delighted to hear that you had a first-class experience with our service. Once you are ready to use the paint, and if you need help, we're always here. 🚗✨

Posted 1 month ago

“Fast identification of the correct paint required, several options offered as a solution and clearly priced. Thoroughly recommend the service and supply”

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Posted 1 month ago

Hello Ian! Thank you for such a glowing review! We’re so happy to know that you had an exceptional experience with us.❤️

Posted 1 month ago

“Easy to order and fast delivery, great product”

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Posted 1 month ago

Thank you for sharing your experience, and we hope to serve you again soon.🚗✨

Posted 1 month ago

“Not recommended for Mercedes A class AMG Sport blue color. It’s completey different degree, much darker compared to the car color”

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Posted 1 month ago

Hello Almoatasm! Thank you for your feedback, and we're really sorry to hear the colour wasn't a good match for your vehicle. That’s certainly not the result we aim for, and we understand how frustrating it can be when the shade is noticeably off. We’d really appreciate the chance to look into this for you. If you haven’t already, please get in touch with our team at info@touchuppaintfactory.co.uk or give us a call on +44 (0) 1295 380 495. We’re more than happy to investigate and see how we can put this right for you. Thanks again for bringing it to our attention — we're here to help!

Posted 1 week ago

“Excellent colour match”

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Posted 1 month ago

We're absolutely delighted with your 5-star review! ⭐⭐⭐⭐⭐

Posted 1 month ago

“Very prompt delivery, thankyou. Sorry to say I'm not very impressed with the colour match (see photo) I realise this is a difficult colour to match being pearlescent but I thought it would be better than that. Sorry cant load photo for some reason.”

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Posted 1 month ago

Hi John! Thank you for your feedback — and we're glad to hear your order arrived promptly! We’re really sorry to hear the colour match wasn’t quite what you expected. If you haven’t already, we’d love the chance to look into this further for you. Feel free to get in touch with us at info@touchuppaintfactory.co.uk — our team can help assess the issue and explore how we can improve the outcome for you. Thanks again for giving us a try, and we’re here if you need us!

Posted 1 week ago

“Really easy to order the correct touch up pen for my wife's car. Very quick delivery and an excellent colour match to the original paintwork. Excellent product, I would highly recommend.”

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Posted 1 month ago

Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. 🚗✨

Posted 1 month ago

“Easy buying process and great instructions included to help obtain a great result. Colour match spot on.”

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Posted 1 month ago

Your kind words truly made our day! Thank you for the wonderful review, and we’re so pleased you had an easy experience using the paint.

Posted 1 month ago

“Paint not the same colour as my car even though gave make, model, number plate & colour. Unable to use it”

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Posted 1 month ago

We are sorry to hear about your experience, Shelley. Please do contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can work with a resolution with you.

Posted 1 week ago

“Although not had chance to use yet. Delivery came on time . Asked for paint code from car”

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Posted 1 month ago

We’re incredibly grateful for your feedback! Thank you for taking the time to leave us a 5-star review.

Posted 1 month ago

“Quality product, excellent colour match.”

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Posted 1 month ago

Hello Ian! We're so happy to hear that the product has met your expectations. Wishing you all the best with your repair project – enjoy bringing your car back to its best! 🎨

Posted 1 month ago

“Excellent service great paint ,matched well”

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Posted 1 month ago

Awesome, Brett! Thank you so much for your kind words! 🚗✨

Posted 1 month ago

“Great value fast delivery haven't used yet waiting for better weather to touch up my classic car”

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Posted 1 month ago

Thank you for your feedback, Andy! We're glad to hear that you’re happy with the fast delivery and the great value. We completely understand waiting for better weather to work on your classic car – it’s always best to do touch-ups in the right conditions. When you're ready to get started, feel free to reach out if you need any tips. We’re here to help! 🥂

Posted 1 month ago

Touch Up Paint Factory is rated 4.6 based on 4,304 reviews