Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,304 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 1st May 2025

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I accidentally scraped a tiny bit of paint off the underside of the passenger side door on our brand new car. I ordered a touch up paint pen in the appropriate colour and it arrived very quickly. Unfortunately, before I could use the pen someone drove into the back of our car (whilst it was parked on the drive) shattering the back windscreen and damaging some of the paint work. The car is now in the menders being fixed. I look forward to getting the car back so that I can touch up the door!”

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Posted 1 month ago

We're so sorry to hear about the unfortunate incident with your car – that’s incredibly frustrating, especially with a brand new vehicle! We hope the repairs go smoothly, and when the time comes to touch up that door, we’re confident the pen will do the job perfectly. If you need any tips or advice when applying it, feel free to reach out! Wishing you a speedy repair and thank you for choosing us!

Posted 1 month ago

“Fast delivery, with correct colour match”

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Posted 1 month ago

🎨🎨🎨 Lovely! Thank you so much for sharing your experience.

Posted 1 month ago

“Great service, colour not perfect but very close. Good packaging and instructions.”

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Posted 1 month ago

Thank you so much for sharing your thoughts and experience using TUPF, Trevor!

Posted 1 week ago

“The paint worked perfectly made a great job of the wife's car wing .And earned me lot's of browny points.”

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Posted 1 month ago

That's fantastic to hear, James! Glad that our paint earned you a brownie treat from your wife! 🍩🍪🍫🟫 If you ever need more supplies or tips for your next project, don't hesitate to reach out. We're always here to help! Happy wife, happy husband! 💙

Posted 1 month ago

“Quick delivery but expensive product”

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Posted 1 month ago

Thank you for your feedback! We’re delighted to hear that the delivery was quick, though we completely understand your thoughts on the price. At Touch Up Paint Factory, we aim to provide high-quality products that deliver exceptional value, and we truly appreciate your candidness regarding the cost. While we understand that we may not be the most inexpensive option in the market, we pride ourselves on offering a 100% colour match guarantee, ensuring that our customers receive the best possible results. The pricing reflects the quality and precision we offer. In order to help our customers, we do occasionally run promotions, which will always be posted on the landing page of our website. We appreciate your understanding, and if you have any further questions or need assistance, we’re always here to help!

Posted 1 month ago

“Very good service 👏 very good quality 👌”

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Posted 1 month ago

Thank you so much for your feedback, Robert! 🚗✨

Posted 1 month ago

“Worked fine and good colour match Reason for 4 stars Blurb said extra 2 tips who h weren’t in parcel”

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Posted 1 month ago

Hello Vincent! Thank you for your feedback, and we’re pleased to hear that the colour match worked well for you! We understand how small details like that can be a bit frustrating, especially when expectations don’t align with the delivery. If you need further help, you may reach out to us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. Thanks again for your review, and we appreciate your understanding!

Posted 1 month ago

“Very pleased perfect match”

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Posted 1 month ago

Thank you so much for choosing Touch Up Paint Factory for your car paint needs. 🤩

Posted 1 month ago

“In the process of selling my Jaguar F-Pace I noticed a few little chips in the drivers door handle and wing mirror. As the car was Metalic Racing Green I wasn't convinced that amy touch up paint would be a good match. The small container of paint I received from the 'Tough Up Paint Factory' was a perfect match and using the small application brushes supplied I managed to cover the chips. A quick T-Cut afterwards once it dried and you could hardly see where the chips were. Very Pleased with the outcome.”

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Posted 1 month ago

Thank you for the fantastic review – it really made our day, David! 🤩 ⭐⭐⭐⭐⭐

Posted 1 month ago

“Colour match was spot on. Great applicators made easy work”

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Posted 1 month ago

We're delighted to know that everything met your expectations, Ian! Thank you for trusting Touch Up Paint Factory. 🤩

Posted 1 month ago

“The online ordering process was simple and straightforward. Prompt service and delivery. The colour match was excellent.”

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Posted 1 month ago

Thanks so much for the glowing 5 🌟🌟🌟🌟🌟 star review, Nick!

Posted 1 month ago

“Quick delivery very good colour match and easy to use.”

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Posted 1 month ago

Awesome, Colin! Thank you so much for taking the time to share your positive experience. Do let us know if there's anything that we can do to improve your experience.

Posted 1 month ago

“Ordered touch paint for TVR to cover stone chips. Initially could not mix as they did not have codes. I supplied code for paint and they made it up . Came quickly and the colour match was excellent.”

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Posted 1 month ago

Hello Andrew! We appreciate you sharing your experience and for supplying us the code to mix your paint. Should you need help or assistance we're always here.

Posted 1 month ago

“Very pleased with my touch up pen, great service, well packaged and promptly delivered. Would recommend. So much so I’ll be ordering one soon for my dad’s car. Thankyou very much”

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Posted 1 month ago

Thank you so much for your wonderful feedback, Ben! We’re thrilled to hear you’re pleased with your touch-up pen, and that the service, packaging, and delivery met your expectations. It’s fantastic to know you’ll be ordering again for your dad’s car – we truly appreciate your recommendation! 🤩

Posted 1 month ago

“Excellent product fantastic service colour match is outstanding would highly recommend this company”

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Posted 1 month ago

Your review has made us smile, Pete! Thanks so much for the kind words, and we're so happy you had a brilliant experience with us.

Posted 1 month ago

“Excellent service and good quality products”

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Posted 1 month ago

Thank you for the wonderful review! We're thrilled to hear you had a great experience, and we appreciate your kind feedback.

Posted 1 month ago

“Very good colour match and good size aerosol”

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Posted 1 month ago

Appreciate you sharing your experience with the aerosol paint, Mark! 🎨

Posted 1 month ago

“Fast delivery. Excellent match. Great service.”

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Posted 1 month ago

Thank you for your review! Happy driving! 🚙✨

Posted 1 month ago

“Quick delivery and good colour match. However found the application trickier than expected - took some time to get paint through to the nib which was hard so found it difficult to spread the paint - only a small touch up area so not sure how a bigger job would fare.”

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Posted 1 month ago

We're glad to hear your positive experience with the delivery and paint match. If you need any tips, we’re happy to assist! 🎨🚗👍

Posted 1 month ago

“Paint was no use for motorbike exhaust heat shield, bubbled and smoked when used. Have had to replace the replacement part.”

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Posted 1 month ago

Sorry to hear about your experience! Our paint isn’t tested for high-temperature areas like exhaust heat shields, so we wouldn’t recommend it for that use. We completely understand the frustration, though, and appreciate your feedback. If there’s anything else we can assist with, just let us know at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495! 🚗🎨🔥

Posted 1 month ago

Touch Up Paint Factory is rated 4.6 based on 4,304 reviews