Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,288 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,288 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 30th April 2025

Phil C

Touch Up Paint Factory 5 star review on 28th April 2025

Keith B

Touch Up Paint Factory 5 star review on 23rd April 2025

Ian L

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The quality and and accuracy of the manufacturer touch up paint is the best. Customer help is excellent.”

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Posted 2 weeks ago

“Perfect colour match, decent finish”

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Posted 2 weeks ago

“Good service. Wonderful match of paint to my 1981 Vespa restoration project.”

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Posted 2 weeks ago

“Excellent product well worth the money colour match was spot on thanks👍👍👍”

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Posted 2 weeks ago

“All ok but should have gone for Spray”

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Posted 2 weeks ago

We appreciate your feedback and sharing your thoughts with the product options, Emmet!

Posted 1 week ago

“Trying to find correct colour for my Juke , found this page in the internet, filled in details make and colour , with in 5 to 7 days in was back , colour matches perfectly . 5 star item , thank you for your quick service, Happy customer , Alan .”

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Posted 3 weeks ago

“Fantastic product,colour match good and fast delivery”

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Posted 3 weeks ago

“paint match was good, quality was good, but very quickly the nib fell out meaning the paint just kept gushing out”

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Posted 3 weeks ago

Thank you for sharing your experience with us, and we sincerely apologise for the issue you encountered.

Posted 1 week ago

“Great product”

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Posted 3 weeks ago

“Good delivery & price but colour is at least 50% too dark”

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Posted 3 weeks ago

We apologise if you received an incorrect shade, John! Kindly contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so our team can investigate on this and offer you a resolution. We'd love to make things right for you.

Posted 1 week ago

“quick delivery once initial issues resolved”

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Posted 3 weeks ago

Glad to hear that your initial issues were resolved, Wayne. And we appreciate the opprtunity to make things right for you.

Posted 1 week ago

“Easy to use website, perfect colour match, spray paint packed well for delivery. Quick despatch. Would recommend!”

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Posted 3 weeks ago

“Very dissapointed with the results of my touch up pen...nothing like a colour match!”

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Posted 3 weeks ago

Hello Lawson! We’re truly sorry to hear that the touch-up pen didn’t provide the colour match you were expecting — that’s certainly disappointing. We understand how important it is to get the right shade, and we want to make this right for you. Could you please reach out to us at info@touchuppaintfactory.co.uk or give us a call on +44 (0) 1295 380 495? Our team will be happy to look into this and assist you further. Thanks for bringing this to our attention — we’re here to help!

Posted 1 week ago

“Spot on colour and easy to use would use again”

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Posted 3 weeks ago

“Prompt service and good colour match”

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Posted 3 weeks ago

“Worked OK thx”

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Posted 3 weeks ago

Hi there, Barry! Thank you so much for sharing your experience. If there's something that we can do to change that OK into a WOW! Do let us know, we are here to help! 🤩

Posted 3 weeks ago

“Good product for minor edge chips. Didnt need the primer.”

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Posted 3 weeks ago

“Always helpful, great colour match; will happily use as again”

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Posted 3 weeks ago

“The touch up paint was spot on with colour match has always delivered quick a great professional outfit”

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Posted 3 weeks ago

“An excellent product matches perfectly and good service”

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Posted 3 weeks ago

Touch Up Paint Factory is rated 4.6 based on 4,288 reviews