Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,287 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,287 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 30th April 2025

Phil C

Touch Up Paint Factory 5 star review on 28th April 2025

Keith B

Touch Up Paint Factory 5 star review on 23rd April 2025

Ian L

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The aerosols helped me do a good job in finishing repairing massive rust damage. Having bought the full kit helped as an introduction to what I needed, including the right sanding paper for different stages in the process, the grip coat for plastic components. Overall, I am really pleased with the products, the end result, the buying and delivery process. The only constructive feedback I would like to make is ‘the how to’ videos should be a bit more detailed with perhaps some specific warnings around the ‘fade out’ can - it can spoil all good work done before, and why is it in such a big can, when very little should be used if at all.”

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Posted 3 weeks ago

“Worked great!”

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Posted 3 weeks ago

“Bought this for my wife's car to touch up stone chips. Colour match is good and the instructions that came with it helpful. The finish is ok, any issues being due to my lack of skills!”

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Posted 3 weeks ago

“Very good services and paint good too use again...”

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Posted 3 weeks ago

“Speedy delivery and a perfect match.”

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Posted 3 weeks ago

“Amazing colour match will use again hopefully no need too.”

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Posted 3 weeks ago

“Bought the pen repair kit. Followed the simple instructions using the degreaser/cleaner pad. Applied paint from the pen to two small chips. Went back after recommended time to apply a second coat if needed but could no longer identify where the chips had been, so enough said.”

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Posted 3 weeks ago

“Great web-site, easy to navigate and select materilas. Would use again.”

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Posted 3 weeks ago

“Paints arrived within a couple of days with full instructions on how to use. Applied the paint colour followed by the clear cote as required and am absolutely delighted by the end result. Definitely value for money and the colour match is perfect. Not too long to wait between coats and full 24 hours given to ensure the total job is fully cured. End result is very good indeed!”

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Posted 3 weeks ago

“Good quality product the colour is a perfect match .”

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Posted 3 weeks ago

“No hassle ordered online quick delivery very good match for a 62 plate weathered car.”

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Posted 3 weeks ago

“Good communication and paint description with Reg no. And slso highlighted pain to code on supplied can for future reference”

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Posted 3 weeks ago

Hello Gavin, thank you so much for taking the time to share your experience with Touch Up Paint Factory. 🤩

Posted 3 weeks ago

“Excellent company for touch up paint and would recommend to anyone.”

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Posted 3 weeks ago

“The colour is exactly the same you can't tell where I touched in .”

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Posted 3 weeks ago

“I rattled both pens until I almost got tennis elbow, pressed the nib as per instruction absolutely no paint. Not impressed”

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Posted 3 weeks ago

Hello George! We’re really sorry to hear about your experience, and we completely understand your frustration. The paint does take around 45 seconds to 1 minute to flow through the nib, so kindly allow some time for the paint to flow. If you've tried this and are still facing issues, please don’t hesitate to get in touch with us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495, and we'd be more than happy to arrange a replacement for you. We want to make sure you're fully satisfied with your purchase!

Posted 3 weeks ago

“Paint came quickly and was very good Will use again.”

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Posted 3 weeks ago

“Good product and good delivery service”

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Posted 3 weeks ago

“Based on my car, the truck up pen is a perfect match and hides the the stone chip!”

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Posted 3 weeks ago

“I only needed to use the paint today to touch up some minor stone chips and the effect is very good. Thank you.”

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Posted 3 weeks ago

Thank you for your support!

Posted 1 day ago

“Delivery was very quick, and I was impressed by the fact that the paint came complete with applicators, wax & grease remover, andvdetailed instructions for using the product.”

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Posted 3 weeks ago

Thanks for helping us grow with your feedback!

Posted 1 day ago

Touch Up Paint Factory is rated 4.6 based on 4,287 reviews