Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,022 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

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“Good colour match every time, have used a few times for different cars.”

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Posted 1 year ago

Awesome! Thank you for your continued trust and support with us at Touch Up Paint Factory. Sending much 💓 from our team to you.🤩

Posted 1 year ago

“Paint was a really good match more than pleased”

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Posted 1 year ago

Glad to hear that we've hit the mark for you and that you are happy with the outcome, Paul! Happy driving! 🚗✨

Posted 1 year ago

“Really pleased with the paint pen, good colour match & delivered within 2 days after ordering.”

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Posted 1 year ago

Hi there, John! Thank you for sharing your experience from the product, the match, and delivery. If you need any more assistance or have further feedback, feel free to reach out. We’re always here to help!💗

Posted 1 year ago

“Entered my registration as requested. Received the touch up paint which is completely the wrong colour. Very disappointed and a waste of money I'm afraid.”

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Posted 1 year ago

Hello Brian, we’re truly sorry to hear your experience. 😔 We understand how frustrating this must be, especially when you’ve followed the steps to locate your paint and get an incorrect match. Please email us at info@touchuppaintfactory.co.uk with your order details and any photos of the issue. We’ll work swiftly to resolve this for you and ensure you receive the correct colour. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

Posted 1 year ago

“Have not had a chance to use yet but service was first class even complete with full instructions.So far very impressed. Looking forward to the finished job.”

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Posted 1 year ago

Hello Frank, thank you for the stellar 🌟🌟🌟🌟🌟 review! We’re delighted to hear that you’re impressed with our service. We’re excited for you to get started and see the finished job. If you have any questions or need any assistance along the way, just let us know. We’re here to help!

Posted 1 year ago

“Not the colour of my car. Know where near it Very disappointed”

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Posted 1 year ago

Hello Jim! We’re sorry to hear that the colour match wasn’t as expected. We understand how frustrating this must be. Please know that we stand by our 100% colour match guarantee and are committed to resolving this for you. Could you please contact us at +44 (0) 1295 380 495 or info@touchuppaintfactory.co.uk? We’d like to work with you to find a solution.

Posted 1 year ago

“Just have a time to use, the colour is spot on, and looks great Thank you”

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Posted 1 year ago

Thank you for sharing your experience, Hilda! ⭐

Posted 1 year ago

“It's the best touch up paint I have ever used.”

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Posted 1 year ago

Thank you for your kind words, James. 💙 We’re committed to maintaining the high quality of our products and service and will continue to strive for excellence.

Posted 1 year ago

“Perfect match, great service”

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Posted 1 year ago

Wonderful, Peter! 💙

Posted 1 year ago

“Ive now bought one for both of my cars, my wife's and both of my Father's. Colour match is perfect, actually better than the Porsche OE touch up I bought previously! Really easy to use and dispatched quickly. Happy to recommend”

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Posted 1 year ago

Hi Richard, it's great to hear that after your success, you’ve now bought touch-up paint for both of your cars and your family's vehicles as well! We greatly appreciate your recommendation. If you need any further assistance or have more feedback, just let us know. We’re always here to help! 🤩

Posted 1 year ago

“Delivered quickly and well packaged, good instructions, however it is difficult to use on a vertical panel as opposed to a horizontal panel as the paint doesn't run in to the pen nib via gravity”

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Posted 1 year ago

Hello James, thank you for sharing your experience with us. We understand your frustration and we are sorry if you had issues using the paint. If you have any suggestions or need tips on how to handle this, please let us know. We’re here to help and want to make your experience as smooth as possible. 🚗✨

Posted 1 year ago

“Very good product,colour spot on,did have an issue with the felt tip,but easily remedied by Bob at Touch Up Paints,thanks again”

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Posted 1 year ago

Thank you, Graham, for sharing your Touch Up Paint Factory experience. Thank you for the opportunity to make things right with the initial hiccup. 🤩🤩 Awesome ⭐⭐⭐⭐⭐!

Posted 1 year ago

“The order was shipped and delivered, great service. I have not used the paint as yet.”

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Posted 1 year ago

Hello Mark! We’re glad to hear that your order was shipped and delivered smoothly. We’re confident that you’ll be pleased with the paint once you start using it. If you need any tips or have questions when you’re ready, don’t hesitate to reach out. We’re here to help! 🚗💙

Posted 1 year ago

“Easy to order, arrived on time, perfect match, full marks.... No hesitation in recommending T UP Paint factory. Very happy.”

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Posted 1 year ago

Thank you for the brilliant ⭐⭐⭐⭐⭐ review, Paul! We're glad that we've met your expectations with our service and product. Happy driving! 🚗✨

Posted 1 year ago

“Excellent product easy to use and application is easy,colour matches perfectly, would recommend.”

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Posted 1 year ago

Hi Robert, thank you for sharing your Touch Up Paint Factory experience. Your recommendation means a lot to us! If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We’re here to help! 💙

Posted 1 year ago

“After chipping my brand new Giant Propel race bike I managed to colour match the damage with the paint stick. It looks great and has rectified a really blatant chip on the paint work. Very happy with the product.”

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Posted 1 year ago

Hi Chris, thank you so much for your awesome review! It’s great to know that it’s made such a difference and fixed that noticeable chip. Your satisfaction is our priority, and we’re really pleased to hear you’re happy with the product. 🚗✨

Posted 1 year ago

“Ive not used it on the car just yet but the colour looks to match my car perfectly.”

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Posted 1 year ago

Hi Neville, we’re glad to hear that the colour is a perfect match for your car. We’re confident that you’ll be pleased with the results once you start using it. If you need any tips or have any questions when you’re ready to apply, feel free to reach out. We’re here to help! 🌈🚗

Posted 1 year ago

“Wanted some touch up paint for my car wheels looked on line and saw this company put my colour code in and got a match, ordered it and it came within a few days, did my wheels and it looks like new perfect match well pleased big bottle will buy again in future when I need more. I would definitely recommend this company.”

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Posted 1 year ago

Hi Peter, thank you for sharing your experience with us! 🌟 We’re thrilled to hear that everything from ordering and delivery to the application results went smoothly. Your recommendation means a lot to us, and we’re looking forward to serving you again in the future. 🎨🚗✨

Posted 1 year ago

“Was very impressed with the finish of the repair, now just need to apply the 2k clear coat”

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Posted 1 year ago

Hello Gary, it’s great to know that our product has helped you achieve such a satisfying result. We’re confident the 2k clear coat will be the perfect finishing touch. If you need any tips or further assistance while applying it, just let us know. We’re here to help! 💙🚗

Posted 1 year ago

“I’m not complaint about the product, I can’t complain about it because I have not yet received it. I am getting repeated messages from DHL saying they are delivering today, this has been 3 days on the trot and I am getting increasingly annoyed. You need to seriously consider switching to an alternative and more reliable delivery service. I will review the product when I actually receive it!!”

Helpful Report

Posted 1 year ago

Hi Lucy, we’re really sorry to hear about the trouble you’ve had with the delivery – we understand that it's incredibly frustrating. While we’re confident in the quality of our product, we’re genuinely sorry for the delivery issues you’re experiencing. In the meantime, if you need any assistance or updates on your order, please feel free to reach out to us directly at +44 (0) 1295 380 495 or info@touchuppaintfactory.co.uk. We’re here to help and will do our best to resolve this for you as quickly as possible.

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,022 reviews