Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,781 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 19th April 2026

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not had chance to use paint pen yet but I have no doubt it will be as good as there other products I have used”

Helpful Report

Posted 1 year ago

Glad to hear from you, Christopher! Thank you for your continued support and trust in our product. Looking forward to serving you again in the future! 💖

Posted 1 year ago

“Very prompt service ,haven’t used the stuff yet ,but looks decent with a lot of extras ,good deal in my opinion”

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Posted 1 year ago

Hello Jaroslaw! Thank you so much for giving us a perfect rating - ⭐⭐⭐⭐⭐. We're eager to hear your experience with our paint. If you have any questions or need assistance at any point, please don't hesitate to reach out. We're always here and ready to help!

Posted 1 year ago

“Found TUPF on Google Search, didn’t know my paint code for my Peugeot 207 in Red, but was easy to order with Registration. When arrived I wa dubious but pleasantly surprised when the exact colour match arrived, minor scuff and scratches are no longer visible. Excellent service from start to finish highly recommend”

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Posted 1 year ago

Awesome, Adrian! Great to hear that your overall experience with us has been exceptional. Thank you for trusting us to be the perfect solution for your touch up needs.

Posted 1 year ago

“Always good service from the TUP factory.The paint pen is a good addition to their other products.The pen was also received promptly within several days.”

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Posted 1 year ago

Hello David! Thank you for your kind words. We're delighted that you had a satisfactory experience with us. We value your feedback greatly, and although we're just a ⭐ away from a perfect 5, we're eager to hear your thoughts on how we can further improve your experience. Thank you once again for sharing your feedback with us.

Posted 1 year ago

“Fast delivery,great product and matches the paintwork perfectly,Thank you paint factory.”

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Posted 1 year ago

No, Thomas! THANK YOU for trusting Touch Up Paint Factory with your touch-up needs. We wouldn't be here without customers like you who gave us trust for our products to work wonders on your vehicles. Your satisfaction is our motivation, and we look forward to continuing to meet your expectations in the future.🚗✨

Posted 1 year ago

“I recently bought 3 touch up pens for 3 of my cars, white, black & grey. I found the website to be extreamly intuitive and easy to discover the correct colour for my car using thr number plate recognition box. Easy to order and pay and delivery litterally took a couple of days. Very impressed and will certainly use again when i need to. Havent used the pens on my cars yet, that's a fun job for this weekend, once i've read the instructions!...”

Helpful Report

Posted 1 year ago

Hello Sam! Thank you for sharing your ordering experience with us. We're thrilled to hear that the process was seamless for you. Rest assured, we're confident that our paint will meet your expectations once you use it. If you encounter any roadblocks along the way, please don't hesitate to reach out via email or phone. We're here and ready to assist you every step of the way. Your satisfaction is our priority!

Posted 1 year ago

“Excellent service. Unsure of paint code and company matched it exactly to my vehicle. Delivered on time and very helpful. First class”

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Posted 1 year ago

Hello James, thank you for sharing your Touch Up Paint Factory experience. We are honoured to be considered as your first class touch up paint solution. 🤩

Posted 1 year ago

“I would never buy the touch up pen again, totally useless and a waste of money. Touch up brush would probably be better.”

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Posted 1 year ago

“Delivery was reasonably quick. Product arrived well packaged and came with good instructions. Pen applicator wasn’t great. It was similar to a felt tip pen than a traditional touch up paint nib. Colour finishes were confusing (gloss/satin/matte). Colour match was ok, not great.”

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Posted 1 year ago

“I ordered a touch up pen against the VIN no of my vehicle. It arrived within two days so that service was very good and details were supplied advising how to use the pen. I have not used it yet so cannot confirm accuracy of match but if the service is anything to go by it should be as expected.”

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Posted 1 year ago

Thank you for sharing your experience with our delivery service, Wilford. Glad that we have met your expectations in this area. We are confident that you'll have a match and should there be an issue we are just a call or email away to provide you resolution. We're always here to help!

Posted 1 year ago

“quick delivery, great product”

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Posted 1 year ago

Thank you for your glowing 🌟🌟🌟🌟🌟 rating!

Posted 1 year ago

“excellect service”

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Posted 1 year ago

Wonderful! Thank you for your ⭐⭐⭐⭐⭐ rating, Denver! 💙

Posted 1 year ago

“A very good match for our 2 year old fiesta. Very good product at a very fair price.”

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Posted 1 year ago

Hello Walter, thank you for sharing your experience using Touch Up Paint Factory. 🚗✨🤩

Posted 1 year ago

“great customer service - i messed up my original order and sent email asking for help - got reply from Bob 0800 next morning who had sorted it all out - product delivery spot on via DHL and impressed with the completeness of the Pro kit i ordered.”

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Posted 1 year ago

Awesome! 🤩 We sincerely appreciate the opportunity to assist you, and we're thrilled that you had such a positive experience with the level of service we strive to deliver. Thank you for sharing your experience! Here's to more successful touch-up projects with you! 💙 Cheers! 🥂

Posted 1 year ago

“Great colour match and the 10 small 'brushes' are just the job”

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Posted 1 year ago

Thank you for your kind words, John! 💖 Glad to know that we have met your expectations with our paint and kit. 🚗✨

Posted 1 year ago

“Brilliant paint, perfect colour match and really glossy finish. Perfect to use without the need for lacquer. Quick shipping and great price for the amount you get. So good infact I’m going to order some for a few of our other cars.”

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Posted 1 year ago

Hello there, Mark! Thank you for placing your trust in Touch Up Paint Factory. Our paints are a blend of clear coat and paint in one, so the lacquer is already integrated into the paint. We're delighted that you were satisfied with your experience and that you're considering using our paint again for your other cars. We look forward to assisting you further! 💙

Posted 1 year ago

“Delivery was on time no problems”

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Posted 1 year ago

Hello Perrott, we understand that you encountered issues with the paint match, and we apologise for any inconvenience caused. We've sent an email requesting information so we can rectify this for you. For direct assistance, please feel free to email us. We appreciate your 4-⭐ rating for your delivery experience. Thank you!

Posted 1 year ago

“Excellent quality products, great price and excellent service.”

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Posted 1 year ago

Andrew, we're delighted to hear about your satisfaction with our product, pricing, and service! 🤩 Your feedback means a lot to us. 💗

Posted 1 year ago

“Deliverd on time and perfect match.”

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Posted 1 year ago

Great, Steven! 💙 We're thrilled that we could meet your expectations with both the delivery and colour match. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing Touch Up Paint Factory! 🤩

Posted 1 year ago

“Product arrived realtively soon after being ordered. Clear instructions on how to use. Pleased with results from using the pen.”

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Posted 1 year ago

Hello Martin! 🥂 Thank you for sharing your wonderful experience using Touch Up Paint Factory 💙

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 5,781 reviews