Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,031 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My paint was a perfect match and extremely easy to use”

Helpful Report

Posted 1 year ago

Hi J Hill, thank you for the fantastic 5-star review! 🌟 Wonderful to know everything worked out so well for you. If you need any further assistance or have additional feedback, please feel free to reach out. We’re always here to help!

Posted 1 year ago

“The website was very clear & easy to use. My Touch Up pen arrived within 2 days. I haven't used it yet as I bought it to use for stone chips when necessary.”

Helpful Report

Posted 1 year ago

Hi Susan, thank you for the lovely 5-star review! 🌟 We understand that you haven’t used it yet, but we’re confident it will be just as effective for your stone chips when the time comes. If you have any questions or need assistance once you start using it, please don’t hesitate to reach out. We’re here to help! 🚗✨

Posted 1 year ago

“There paint matching seems splendid, I painted my new grey wing mirror with the new paint from paint factory and it was impossible to tell the difference, especially after the lacquer was applied. I also like the free cleaning wipe, yes that saved me bothering to get some myself, I'm happy to get this little job completed on my old Honda Jazz.”

Helpful Report

Posted 1 year ago

Thank you so much for the glowing 🌟🌟🌟🌟🌟 review, Sean! We completely understand how satisfying it is to see a flawless result, and we’re glad we could help you achieve that. 🥂 Cheers to more touch-up painting in the future!

Posted 1 year ago

“Delighted all round - ordering was very easy, delivery within a couple of days; and I'm blown over with the product. The colour match is just perfect and it's simple to apply. Very highly recommended.”

Helpful Report

Posted 1 year ago

Fantastic, Douglas! It’s wonderful to know that the colour match was perfect and that you found the application simple. Thank you for rating us a perfect ⭐⭐⭐⭐⭐. 💖

Posted 1 year ago

“fast delivery”

Helpful Report

Posted 1 year ago

We understand how important it is to get your order quickly, and we’re glad we could meet your expectations. Thank you for your feedback, Linda! 😊

Posted 1 year ago

“Exactly as described, perfect colour match.”

Helpful Report

Posted 1 year ago

Wonderful, Terence! Thank you for sharing your ⭐⭐⭐⭐⭐ Touch Up Paint Factory experience. Ride on with confidence. 💖

Posted 1 year ago

“Great product , easy to order and would definitly recomend.”

Helpful Report

Posted 1 year ago

Thank you so much for the glowing 5-star review, Stephen! 🌟 We're pleased to know that the ordering process is a breeze for you. Your recommendation means a lot to us! If you need any further assistance or have more feedback to share, please don’t hesitate to get in touch.

Posted 1 year ago

“work really well. will purchase again”

Helpful Report

Posted 1 year ago

Thank you for the brilliant ⭐⭐⭐⭐⭐ review, John! We look forward to serving you again in the future!

Posted 1 year ago

“Great price, great service and great product.”

Helpful Report

Posted 1 year ago

Hi there, John! Thank you so much for your kind words and 5-star review! 🌟 Your satisfaction is our top priority, and it’s wonderful to know we’ve hit the mark for you.

Posted 1 year ago

“Perfect colour match to a 2008 mercedes E class! Fantastic coverage and results looking realy good Waiting to do a machine polish but very happy!”

Helpful Report

Posted 1 year ago

Wow, thank you for the fantastic review! 🌟 It’s wonderful to know you're happy with the product, and we’re excited for you to see the final look after the machine polish.

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

Awesome, Michael! 💓

Posted 1 year ago

“Good primer pen and good colour match to BMW Blue not tried the Porsche Red match yet. Only complaint is the cleaning wipes only got 2 packs and the wipes are large so re-sealed one with tape. Either more smaller wipes or re-sealable sachets would be nice. Overall good product recommended.”

Helpful Report

Posted 1 year ago

Hello Dean! Thank you so much for your feedback! 😊 We appreciate your suggestion regarding the wipes. We’ll definitely forward this to our team for future product improvements. If you have any more thoughts or need further assistance, please don’t hesitate to reach out.

Posted 1 year ago

“Was bought for a freind so I haven't used it my self .”

Helpful Report

Posted 1 year ago

Hello Andrew! Thank you for your review! We hope your friend finds the product just as expected. Once they’ve had a chance to use it, we’d love to hear their feedback. If you or your friend need any assistance or have any questions, please don’t hesitate to reach out to us. We’re here to help! 🚗✨

Posted 1 year ago

“Great product, perfect colour match. I would buy again.”

Helpful Report

Posted 1 year ago

Hello Adrian! Thank you for your kind words! We're delighted that you're pleased with your experience. We look forward to serving you again in the future. 💖

Posted 1 year ago

“Good product and colour match but the brush seems too thick to spot out chips - happy with the results after removing 'extra' coverage than I wanted . Could there not be spare brushes supplied so you can alter the brush size and reuse.”

Helpful Report

Posted 1 year ago

Hello Barry, thank you for sharing your experience with the paint match and for your valuable feedback on the brushes. We’ll be sure to pass this along to our team for future product enhancements. If there’s anything else you’d like to share or if there’s any other way we can assist you, please let us know. We’re here to help!🚗✨

Posted 1 year ago

“Easy ordering process, and fast delivery at a great price”

Helpful Report

Posted 1 year ago

Hi Mr. Bell! Thank you for sharing your positive experience with us. 🤩 We’re delighted to hear that the ordering and delivery process was smooth and easy for you.

Posted 1 year ago

“Fantastic service and great colour match even beat the touch up paint supplied by the main dealer when I purchased the car. Will be trying their touch pen next see if that matches up. 👍”

Helpful Report

Posted 1 year ago

Thank you for the great review! 🎉 Glad to hear you're satisfie with your experience. We’re excited for you to try our pen next. If you need any assistance, we're here happy to help!

Posted 1 year ago

“Very impressed with colour match and the application”

Helpful Report

Posted 1 year ago

Thank you for the great feedback, Spencer! 🌟 We’re glad to know that you’re satisfied with both the colour match and the application. Thank you for sharing your Touch Up Paint Factory experience! 💙

Posted 1 year ago

“Great product, swift delivery.”

Helpful Report

Posted 1 year ago

Glad to hear that we have met your expectations with regard to the paint and delivery, Andy! 🚚

Posted 1 year ago

“Not correct colour code for vehicle. Not worth it. Not even for minor touches.”

Helpful Report

Posted 1 year ago

Hi there, Marc! We're sorry to hear that the colour wasn’t correct for your vehicle. 😔 We definitely want to make sure you get the right match. Please reach out to us at info@touchuppaintfactory.co.uk so we can resolve this issue and help you with the correct paint. We appreciate your feedback and are here to assist you.

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,031 reviews