Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,781 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 19th April 2026

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fantastic speedy delivery, used more than once. Would definitely recommend”

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Posted 1 year ago

Fantastic! Thank you for being an esteemed customer of Touch Up Paint Factory. 🙌

Posted 1 year ago

“Paint was wrong shade. All in one pen was rubbish. Nib too clunky to do stone chips. Paint came out to fast. No lacer or lack of it. Left a lumpy Paint on a stone chip.”

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Posted 1 year ago

Hello Richard, we apologise for the inconvenience caused. Can you please email us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495 so we can check with you for a resolution. We're committed to resolving this matter and hope to hear from you soon.

Posted 1 year ago

“Very easy to use, excellent colour match, very good and easy to read helpful advice on how to use to get best results.”

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Posted 1 year ago

Hello Brian! We're pleased to hear that you received a perfect match along with helpful application advice. We're glad it worked out well for you. Happy driving! 🚗

Posted 1 year ago

“Excellent service Many Thanks”

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Posted 1 year ago

Thank you so much, John! We truly appreciate your trust in TUPF for your touch-up needs. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 1 year ago

“wrong paint was supplied but was checked on opening as instructed. Contacted Touch up who sent the correct paint promptly without any fuss.”

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Posted 1 year ago

Hello Robert, we're delighted that we could resolve your issues. While we're just one ⭐ away from a perfect 5, we're thrilled to have addressed your concern. Thank you for allowing us the opportunity to make things right for you.

Posted 1 year ago

“excellent service and perfect colour match”

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Posted 1 year ago

Glad to hear your feedback, Keith! 💙

Posted 1 year ago

“Excellent service, fast delivery, on this occasion I ordered a colour for a car I used to own, as I am doing a model of the car.”

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Posted 1 year ago

Hello Brian! Glad to hear that we were able to provide the paint that you need to make a model of your previous car. Happy painting! 🎨

Posted 1 year ago

“Excellent products at decent prices...... And swift delivery as well. Can definitely recommend”

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Posted 1 year ago

Fantastic Richard! We're thrilled to hear that you had an excellent experience with TUPF! Your recommendations mean a great deal to us. Happy driving! 🚗

Posted 1 year ago

“Very good service and also the match pen is a perfect match, will definitely use this company again and highly recomend to everyone.”

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Posted 1 year ago

Hello John! Thank you so much for sharing your Touch Up Paint Factory experience. Looking forward to serving you again in the future!

Posted 1 year ago

“I would just like to say a big thank-you too. touch up paint factory for good service once again thank-you again sincerely Allan Gray ..”

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Posted 1 year ago

No, Allan, it should be us saying THANK YOU for placing your trust in us. 💙🤩

Posted 1 year ago

“The kit came very quickly and well packaged Used the kit as instructed and it was very easy and did a good job”

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Posted 1 year ago

Great, John! Thank you for sharing your awesome experience with Touch Up Paint Factory and for rating us a glowing 🌟🌟🌟🌟🌟. 💙

Posted 1 year ago

“Great bit of kit. Easy to use, no drips or spills, great paint colour match. Quality product!”

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Posted 1 year ago

Hello Kevin! Thank you for sharing your Touch Up Paint Factory experience. 💙

Posted 1 year ago

“Brilliant paint and colour match .Telling that to every one i know”

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Posted 1 year ago

Wonderful! Thank you so much for trusting our product and for recommending it to others. We truly appreciate your support, David! 🔥🌟

Posted 1 year ago

“Orders on line but wrong paint match. Got in touch and immediate response and problem addressed. Very pleased - great customer service.”

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Posted 1 year ago

Hello Gareth! Thank you for giving us the opportunity to rectify the issue for you. We're pleased that we could turn things around and provide a positive experience. Your satisfaction is our priority, and we appreciate you sharing your customer service experience with Touch Up Paint Factory. If you have any further questions or need assistance in the future, please feel free to reach out. We're always here to help!

Posted 1 year ago

“Fantastic stuff !!! 👌👍”

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Posted 1 year ago

Awesome, Ionut! Thank you rating us a perfect ⭐⭐⭐⭐⭐! 💙

Posted 1 year ago

“Very good products and swift delivery. Highly recommended”

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Posted 1 year ago

Hello J K! Thank you for your recommendation and we are glad to have met your expectations with our product and delivery. 💙

Posted 1 year ago

“Not correct colour match”

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Posted 1 year ago

“Paint great. Delivery was longer than stated.”

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Posted 1 year ago

Hello William, we apologise sincerely for the delivery issue you experienced. We understand how frustrating it can be to eagerly await your order only to encounter a delay. While we make every effort to ensure timely deliveries, sometimes unforeseen circumstances beyond our control can cause delays. Please accept our apologies for any inconvenience this may have caused. Your feedback is incredibly valuable to us, and we will definitely share it with our team. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out. We're here to help resolve any issues and ensure your satisfaction.

Posted 1 year ago

“Prompt delivery.Easy to use and highly effective product.No hesitation recommending”

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Posted 1 year ago

Hello Neil, thank you for sharing your Touch Up Paint Factory experience. 💙

Posted 1 year ago

“I'm in the process of doing my repairs. There's online videos but tend not to cover where you blend in old paint with new. However, the products are good although quite expensive by comparison to Halfords, but TUPF have all what you need, so I'm happy with that. Instructions for adjusting the novels would also be welcome”

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Posted 1 year ago

Peter, thank you for sharing your feedback with us! We're delighted that our products are meeting your repair needs. Your input is invaluable and will be forwarded to our team to help us continually improve both our products and services. If you have any more suggestions or need further assistance, please feel free to reach out. We're here to support you every step of the way!

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 5,781 reviews