Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,022 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After three attempts paint did not match original colour.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the paint did not match your original colour despite multiple attempts. We understand how disappointing this must be. Please reach out to us directly at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495 so we can resolve this issue for you. Your feedback is invaluable, and we are committed to making things right for you.

Posted 1 year ago

“Easy sales process, very prompt delivery with regular advice on arrival of items. Delivered a week or so ago and just used and very pleased with results! Thank you!”

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Posted 1 year ago

Thank you for your wonderful feedback! We’re delighted to hear that process and delivery has meet your expectations. It's great knowing that you are satisfied with your experience and purchase. Your satisfaction is our priority, and we truly appreciate your kind words. If you need anything further or have any questions, please don’t hesitate to get in touch. Thank you once again, Gillian!🤩

Posted 1 year ago

“Good service. Responded quickly to delivery query (this was down to poor service by Royal Mail). Would use again.”

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Posted 1 year ago

Thank you for your kind words, Ian. We're glad to hear that our team was able to assist promptly with your delivery query, despite the issues experienced. We appreciate your understanding and patience. It’s wonderful to know that you would consider using our service again. If you need any further assistance in the future, please do not hesitate to reach out. 🚗✨

Posted 1 year ago

“ordering on line was easy info on line from the touchup paint factory was good . but follow up on delivery was not so good no info of when pen would arrive ! it just did we not informed of delivery. the paint in the pen is a great match to my car and flows well giving four stars because of lack of info on delivery.paint gets five stars*”

Helpful Report

Posted 1 year ago

Hi William! Thank you for sharing your feedback with us. We're pleased that the paint matched your vehicle., However, we regret that the delivery updates did not meet your expectations. We understand how important it is to stay informed about delivery status, and we're sorry for any inconvenience caused by the lack of communication. We shall be forwarding your feedback to our team for improvements. Your satisfaction is important to us, and we appreciate your valuable input. If there's anything more we can do to assist, please do let us know. 💓

Posted 1 year ago

“arrived 2 days well packed with instructions Thanks”

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Posted 1 year ago

Thank you for sharing your Touch Up Paint Factory experience, Malcolm! 🌈💓

Posted 1 year ago

“Color match perfect, arrived on time.”

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Posted 1 year ago

Awesome! Glad that we were able to deliver your order on time and that you got an exact match. Thank you for the glowing 🌟🌟🌟🌟🌟 review, Adam! 💗

Posted 1 year ago

“The paint I ordered arrived promptly and is the correct colour. Also included were other items of use when applying the paint but I do not know when I will get chance to do the painting.”

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Posted 1 year ago

We’re glad to hear we met your expectations with delivery and paint match, Finney. If you need any tips or assistance, we're just a a call away! 🎨🚗✨

Posted 1 year ago

“Fast efficient ease of use”

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Posted 1 year ago

Hello Ian, thank you for your feedback with TUPF! 💖

Posted 1 year ago

“Aerosol paint was a perfect match”

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Posted 1 year ago

Hey there, Alan! Glad that the paint matched your vehicle. If you ever need touch up paints in the future, you know where to find us. 🚗✨

Posted 1 year ago

“Very good paint and service 10 out of 10”

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Posted 1 year ago

10 out of 10? 🎯 We’re over the moon with your score! Thanks for the top-notch feedback. 💖 If we could, we’d give you a 10 out of 10 as well! 🌟🚀

Posted 1 year ago

“Very prompt service, products delivered on a very timely basis.”

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Posted 1 year ago

Thanks for the stellar feedback—glad we could keep things moving smoothly for you! Happy touch-up painting, Martin! 🚗✨

Posted 1 year ago

“Easy to use website. Excellent service and the paint is a great match. Very pleased and would highly recommend.”

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Posted 1 year ago

Hi there, Gary! Glad that you found the website easy to navigate, and the paint has hit the mark for you.🎨👌 We’re chuffed that you’re pleased with our service. Thanks for the high recommendation—now, if only we could make your car look as good as your feedback sounds! 🚀✨

Posted 1 year ago

“Easy process to order, paint was exact colour match.”

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Posted 1 year ago

Thanks for making our day with your feedback, Peter.🎨

Posted 1 year ago

“Brilliant product, second time I've bought a touch up paint and both have been perfect for the job.”

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Posted 1 year ago

Cheers for the glowing review, Mrs. Fowler! 🌟 We’re glad that our paint has hit the mark both times. Here’s to a third perfect touch-up—if it ain’t broke, don’t fix it, but we’ll always be here if you need us! 👌🎨

Posted 1 year ago

“Arrived on time. Colour match is absolutely perfect. Highly recommend this company.”

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Posted 1 year ago

Fantastic, Graham! 🎨 We’re thrilled that the colour match was spot-on and that we arrived right on schedule. Thanks for the high recommendation—your support is the best kind of compliment! 🚀🙌

Posted 1 year ago

“Comprehensive package accompanying the touch up paint and colour match is excellent. Just got to ensure I make a neat job!”

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Posted 1 year ago

Thank you for the positive feedback, James! We’re delighted to hear you’re pleased with the paint and colour match. If you need any further assistance or tips, don’t hesitate to get in touch! 💓

Posted 1 year ago

“Good match, easy to apply .Satisfactory result”

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Posted 1 year ago

Awesome, John! Glad that you are satisfied with the results of your touch-up project! Happy painting! 🚗✨

Posted 1 year ago

“Great colour match. Easy clear instructions.”

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Posted 1 year ago

Hi there! Thank you for sharing you TUPF experience. 💙

Posted 1 year ago

“Great match brilliant”

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Posted 1 year ago

Glad to hear that you are satisfied with the paint match, Roy! 💙🎨

Posted 1 year ago

“Excellent service, thanks”

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Posted 1 year ago

Glad that we have met your expectations with the service, Darren. Your feedback is greatly appreciated. 🚗💙

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,022 reviews