Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,767 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,767 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 19th April 2026

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nib on the pen is too thick which creates a thicker line than the scratch, its also hard to remove the excess so found it disapointing”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us, Andrew. We’re sorry to hear that the nib on the pen didn’t work as expected, and we completely understand your frustration. We’d love to assist further — if you haven’t already, please reach out to us at info@touchuppaintfactory.co.uk or give us a call at +44 (0) 1295 380 495, and we’ll look into possible solutions for you. We appreciate your feedback and are here to help!

Posted 1 year ago

“Delivered quickly, easy instructions did the job”

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Posted 1 year ago

Hello Joy, thank you so much for sharing your experience with TUPF!

Posted 1 year ago

“Excellent touch up paint. Exact match. Would definitely recommend the Touch Up Paint Factory”

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Posted 1 year ago

Your recommendation means a lot to us, Mr. Pancott! Thank you so much for sharing your experience with TUPF! 🚙✨

Posted 1 year ago

“arrived quickly”

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Posted 1 year ago

🚚⚡💙 at your service! Thank you so much for giving us a 5-star rating! 🤩

Posted 1 year ago

“The paint is amazing! A perfect colour match. An effortless ordering and delivery system, comes complete with everything you need even in the ‘basic’ kit. Cannot praise the product, service or company enough!”

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Posted 1 year ago

Wonderful, Terry! So glad to see we have hit the mark with your overall experience. Thank you so much for your fantastic review! 🥂

Posted 1 year ago

“Great product easy to use Great colour match”

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Posted 1 year ago

Wonderful! Appreciate your ⭐⭐⭐⭐⭐ rating with the product and paint match! Happy driving, Michael! 🚙✨

Posted 1 year ago

“Excellent quality paint and clear coat that was an exact match for my car. Thanks.”

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Posted 1 year ago

Thank you for your lovely feedback, James! 💙

Posted 1 year ago

“Great service and quality paint”

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Posted 1 year ago

Thank you so much for sharing your experience with us, Damian! 💙

Posted 1 year ago

“Very happty with the touchup[ paint kit and delivery. Not used it yet but match looks spot on.”

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Posted 1 year ago

A massive thank you for your wonderful review, Gareth! Glad to hear that we were able ot match your paint. 🔥

Posted 1 year ago

“I have bought the All in One touch up paint sticks just in case ! They are costed fairly it seems ; all were wrapped well & sent quickly. Thank you. Previously bought a touch up pot from yourselves. The paint match seems very good. Thank you. Will buy more from you as necessary.”

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Posted 1 year ago

Thank you so much for your wonderful feedback! We're thrilled to hear that you’re happy with your experience with us. We truly appreciate your continued trust in us, and we’re always here whenever you need more help with paint repair. Don’t hesitate to reach out if you have any questions or need assistance in the future! 🎨

Posted 1 year ago

“I haven’t used the paint as yet as I am waiting for the new part but service was first class”

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Posted 1 year ago

Hi there, Angus! Thank you so much for your kind words! We're delighted to hear that you had a first-class experience with our service. Once you are ready to use the paint, and if you need help, we're always here. 🚗✨

Posted 1 year ago

“Fast identification of the correct paint required, several options offered as a solution and clearly priced. Thoroughly recommend the service and supply”

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Posted 1 year ago

Hello Ian! Thank you for such a glowing review! We’re so happy to know that you had an exceptional experience with us.❤️

Posted 1 year ago

“Easy to order and fast delivery, great product”

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Posted 1 year ago

Thank you for sharing your experience, and we hope to serve you again soon.🚗✨

Posted 1 year ago

“Not recommended for Mercedes A class AMG Sport blue color. It’s completey different degree, much darker compared to the car color”

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Posted 1 year ago

Hello Almoatasm! Thank you for your feedback, and we're really sorry to hear the colour wasn't a good match for your vehicle. That’s certainly not the result we aim for, and we understand how frustrating it can be when the shade is noticeably off. We’d really appreciate the chance to look into this for you. If you haven’t already, please get in touch with our team at info@touchuppaintfactory.co.uk or give us a call on +44 (0) 1295 380 495. We’re more than happy to investigate and see how we can put this right for you. Thanks again for bringing it to our attention — we're here to help!

Posted 1 year ago

“Excellent colour match”

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Posted 1 year ago

We're absolutely delighted with your 5-star review! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Very prompt delivery, thankyou. Sorry to say I'm not very impressed with the colour match (see photo) I realise this is a difficult colour to match being pearlescent but I thought it would be better than that. Sorry cant load photo for some reason.”

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Posted 1 year ago

Hi John! Thank you for your feedback — and we're glad to hear your order arrived promptly! We’re really sorry to hear the colour match wasn’t quite what you expected. If you haven’t already, we’d love the chance to look into this further for you. Feel free to get in touch with us at info@touchuppaintfactory.co.uk — our team can help assess the issue and explore how we can improve the outcome for you. Thanks again for giving us a try, and we’re here if you need us!

Posted 1 year ago

“Really easy to order the correct touch up pen for my wife's car. Very quick delivery and an excellent colour match to the original paintwork. Excellent product, I would highly recommend.”

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Posted 1 year ago

Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. 🚗✨

Posted 1 year ago

“Easy buying process and great instructions included to help obtain a great result. Colour match spot on.”

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Posted 1 year ago

Your kind words truly made our day! Thank you for the wonderful review, and we’re so pleased you had an easy experience using the paint.

Posted 1 year ago

“Paint not the same colour as my car even though gave make, model, number plate & colour. Unable to use it”

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Posted 1 year ago

We are sorry to hear about your experience, Shelley. Please do contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can work with a resolution with you.

Posted 1 year ago

“Although not had chance to use yet. Delivery came on time . Asked for paint code from car”

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Posted 1 year ago

We’re incredibly grateful for your feedback! Thank you for taking the time to leave us a 5-star review.

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,767 reviews