Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,003 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 16th July 2026

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product and good price, I will buy again if I need to”

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Posted 1 year ago

Awesome! We appreciate the trust! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Superb paint and the new spray nozzles make a great job,bought for my mt09 tracer wheels.”

Touch Up Paint Factory 5 star review on 13th April 2025

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Posted 1 year ago

Thanks for the great feedback, Steven! We're thrilled to hear the paint and new spray nozzles worked so well for your MT-09 Tracer wheels. Enjoy the fresh look and smooth finish—ride safe and in style! ⭐⭐⭐⭐⭐

Posted 1 year ago

“.Good service and match”

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Posted 1 year ago

Thank you so much for your review, Graham! 🔥

Posted 1 year ago

“Very pleased with this product”

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Posted 1 year ago

Thank you so much for your kind words, Tina!

Posted 1 year ago

“Excellent service. Perfect colour match”

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Posted 1 year ago

Glad to hear that we have met your expectations, Ian! Happy driving! 🚙✨

Posted 1 year ago

“I have had two pens now sent out and colour no where near . Customer service is good pitty thd paint match wasn't as good .”

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Posted 1 year ago

Hi Lee! We’re really sorry to hear the colour wasn’t what you needed — and it sounds like there may have been a mix-up if you received two. That’s definitely not the experience we want for you. Our team has gotten in touch with you and asks for photos. We would love to hear back from you to help you with this issue. We’re here to help and would appreciate the opportunity to make things right. 🎨✨

Posted 1 year ago

“The paint was exactly the correct colour and was easy to apply. The top spray gave an excellent finish.”

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Posted 1 year ago

Wonderful! 🥂

Posted 1 year ago

“You have pestered me for a review so here it is. Very poor colour match. Very hard to get any kind of decent finish. Made things worse.”

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Posted 1 year ago

Hello Robin! We’re really sorry to hear that you’ve had such a frustrating experience. This certainly isn’t the result we aim for, and we appreciate you taking the time to share your feedback. We’d love the chance to make things right for you. If you could please reach out to us at info@touchuppaintfactory.co.uk or give us a call on +44 (0) 1295 380 495, our team would be happy to assist and see how we can help resolve this issue. Your satisfaction is important to us, and we’re here to ensure we get this sorted.

Posted 1 year ago

“After buying a new car and having a stone chip appear on the front bumper, I decided to have a go myself, nothing to lose so I got the paint code from the car badge along with the registration number, the touch up pen came in just a few days, followed the directions and I’m pleased with the results, the paint colour is a extremely good match. I would recommend using this company to anyone. Thanks Dave”

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Posted 1 year ago

We’re incredibly grateful for your support and those 5 shining stars, Dave! 🤩🤩

Posted 1 year ago

“Had to buy another ‘Touch Up Pen’ because there was only a thimble full of paint in the first!! Which is appalling when the pen costs £20 …”

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Posted 1 year ago

We’re really sorry to hear about your experience, and we completely understand your frustration. It looks like our team has already reached out to you, and we hope that helped clarify any concerns you may have had. Thanks for bringing this to our attention — we really appreciate your feedback.

Posted 1 year ago

“Great product”

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Posted 1 year ago

Thank you, Gary! 🤩

Posted 1 year ago

“Does what it says. Reasonable price. Reasonable delivery times.”

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Posted 1 year ago

Awesome! Thank you so much for choosing us, Hugh! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Purchased a touch up pen for my transit custom. The colour match was perfect .great service. Excellent all round .”

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Posted 1 year ago

Thanks a ton for the great review, Sean — glad we could help with your project! 🚗✨

Posted 1 year ago

“Very quick response from company with all you need in package to undertake a home scratch repair.”

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Posted 1 year ago

Thank you so much for the positive feedback with the team, David! And if there's anything else that we can do to improve your experience do let us know.

Posted 1 year ago

“There was a glitch and the wrong colour arrived. t was iImmediately sorted without a quibble, very nice peiole to deal with.”

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Posted 1 year ago

Wow! Thank you for the opportunity to make things right, Peter! 🔥

Posted 1 year ago

“Excellent service. The quality and and accuracy of the manufacturer touch up paint is the best. Customer help is excellent.”

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Posted 1 year ago

Thanks for the perfect rating, David! We're glad our paint matched your expectations. 🤩

Posted 1 year ago

“Perfect colour match, decent finish”

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Posted 1 year ago

Hello Peter! Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Good service. Wonderful match of paint to my 1981 Vespa restoration project.”

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Posted 1 year ago

We appreciate the glowing review, Raymond! Thanks for trusting Touch Up Paint Factory. 🚙✨

Posted 1 year ago

“Excellent product well worth the money colour match was spot on thanks👍👍👍”

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Posted 1 year ago

Your 5-star feedback made our day—thank you! 💙

Posted 1 year ago

“All ok but should have gone for Spray”

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Posted 1 year ago

We appreciate your feedback and sharing your thoughts with the product options, Emmet!

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,003 reviews