Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,031 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a touch up pen for my transit custom. The colour match was perfect .great service. Excellent all round .”

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Posted 1 year ago

Thanks a ton for the great review, Sean — glad we could help with your project! 🚗✨

Posted 1 year ago

“Very quick response from company with all you need in package to undertake a home scratch repair.”

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Posted 1 year ago

Thank you so much for the positive feedback with the team, David! And if there's anything else that we can do to improve your experience do let us know.

Posted 1 year ago

“There was a glitch and the wrong colour arrived. t was iImmediately sorted without a quibble, very nice peiole to deal with.”

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Posted 1 year ago

Wow! Thank you for the opportunity to make things right, Peter! 🔥

Posted 1 year ago

“Excellent service. The quality and and accuracy of the manufacturer touch up paint is the best. Customer help is excellent.”

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Posted 1 year ago

Thanks for the perfect rating, David! We're glad our paint matched your expectations. 🤩

Posted 1 year ago

“Perfect colour match, decent finish”

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Posted 1 year ago

Hello Peter! Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Good service. Wonderful match of paint to my 1981 Vespa restoration project.”

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Posted 1 year ago

We appreciate the glowing review, Raymond! Thanks for trusting Touch Up Paint Factory. 🚙✨

Posted 1 year ago

“Excellent product well worth the money colour match was spot on thanks👍👍👍”

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Posted 1 year ago

Your 5-star feedback made our day—thank you! 💙

Posted 1 year ago

“All ok but should have gone for Spray”

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Posted 1 year ago

We appreciate your feedback and sharing your thoughts with the product options, Emmet!

Posted 1 year ago

“Trying to find correct colour for my Juke , found this page in the internet, filled in details make and colour , with in 5 to 7 days in was back , colour matches perfectly . 5 star item , thank you for your quick service, Happy customer , Alan .”

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Posted 1 year ago

Thank you, Alan! It means a lot that you took the time to leave such a great review. 🚗✨

Posted 1 year ago

“Fantastic product,colour match good and fast delivery”

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Posted 1 year ago

Thank you for sharing your experience, Ian! 🚚⚡💙

Posted 1 year ago

“paint match was good, quality was good, but very quickly the nib fell out meaning the paint just kept gushing out”

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Posted 1 year ago

Thank you for sharing your experience with us, and we sincerely apologise for the issue you encountered.

Posted 1 year ago

“Great product”

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Posted 1 year ago

Lovely! 🚗✨

Posted 1 year ago

“Good delivery & price but colour is at least 50% too dark”

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Posted 1 year ago

We apologise if you received an incorrect shade, John! Kindly contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so our team can investigate on this and offer you a resolution. We'd love to make things right for you.

Posted 1 year ago

“quick delivery once initial issues resolved”

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Posted 1 year ago

Glad to hear that your initial issues were resolved, Wayne. And we appreciate the opprtunity to make things right for you.

Posted 1 year ago

“Easy to use website, perfect colour match, spray paint packed well for delivery. Quick despatch. Would recommend!”

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Posted 1 year ago

We're grateful for your kind words and the 5 stars—thank you, Jamie! 🚗✨

Posted 1 year ago

“Very dissapointed with the results of my touch up pen...nothing like a colour match!”

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Posted 1 year ago

Hello Lawson! We’re truly sorry to hear that the touch-up pen didn’t provide the colour match you were expecting — that’s certainly disappointing. We understand how important it is to get the right shade, and we want to make this right for you. Could you please reach out to us at info@touchuppaintfactory.co.uk or give us a call on +44 (0) 1295 380 495? Our team will be happy to look into this and assist you further. Thanks for bringing this to our attention — we’re here to help!

Posted 1 year ago

“Spot on colour and easy to use would use again”

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Posted 1 year ago

Thank you so much for your 5-star review! We're thrilled you had a great experience, Andy.

Posted 1 year ago

“Prompt service and good colour match”

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Posted 1 year ago

We're grateful for your kind words and the 5 stars—thank you!🚗✨

Posted 1 year ago

“Worked OK thx”

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Posted 1 year ago

Hi there, Barry! Thank you so much for sharing your experience. If there's something that we can do to change that OK into a WOW! Do let us know, we are here to help! 🤩

Posted 1 year ago

“Good product for minor edge chips. Didnt need the primer.”

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Posted 1 year ago

Thank you so much for sharing your experience with us, John!

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,031 reviews