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The Sash Window Man Reviews

4.9 Rating 79 Reviews

48 %

of reviewers recommend The Sash Window Man

Company Reviews

4.9

Based on 79 reviews


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Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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01273595153

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely pleased with the work undertaken to refurbish the sash windows in my property – it has certainly made a significant difference to the heat retention. I received a very professional end-to-end service from The Sash Window Man, which started with an initial site visit that was in no way an aggressive sales push. I felt I received a clear and honest assessment of what was required – a couple of sashes needing replacing but most were suitable for refurb. The work that followed was undertaken to a high standard – undertaken by friendly people who were happy to explain things to me and who also undertook one or two additional adjustments which was very much appreciated. Everything was done on time as scheduled. Really pleased with my decision to use this company as in my eyes they provided great value for money. Would gladly recommend them to friends / colleagues (… and anyone else who wants to listen !)”

Posted 3 years ago

“Highly responsive to first request for a quote, sensible and practical advice on what needed to be done ( some windows repaired and some replaced). We were then given an accurate time frame for the job which was completed on time and to budget with the flat left tidy every night of the works. I can not recommend the Sash Window Man highly enough. Paul”

Posted 6 months ago

“This was an absolutely first rate service. Firstly, Dean was incredibly helpful on the advice of what the solutions should be. Secondly, he have a quick quote and a very realistic and accurate estimate of the installation date. Finally, the installation was when they said it was going to be and executed very professionally. The final painting was exemplary. All in all, I could not recommend them more highly. Looby Crean”

Posted 6 months ago

“Excellent level of service and communication from each of Dean, Dave and Matt plus the painting team led by Terry. The craftsmanship is outstanding and we're delighted to have been able to repair some of our 150 year old original sash windows. Just a shame we can't afford to do more of our windows at the same time. Until next time the piggy bank allows, thanks guys.”

Posted 2 years ago

“This is a great company to deal with at all levels. Firstly, when Dean came to quote for replacing the sash windows in our Victorian house, he outlined the available options for us. There was no hard sell: he simply shared his knowledge with us so we had a realistic idea about what to expect. He emailed through a detailed and clear report/quote with the costs for the options we discussed without delay. Then, the team who came to install our new bespoke wooden double-glazed sash windows were very professional and did a great job, including tidying up and answering the odd query we had. Our new windows look very elegant. The craftsmanship is superb, they are very solid and secure, beautifully balanced, and the reduction in noise is noticeable. I'd recommend this company without hesitation.”

Posted 2 years ago

“Excellent communication about estimates & realistic conversations about timelines, following lockdown. Great craftsmanship and amazing finish . Workers were respectful & polite and worked diligently throughout . Our sash windows look as good as new . Many thanks for your hard work !”

Posted 2 years ago

“Excellent service from start to finish. A competitive quote and a team of polite, competent and tidy work men meant that our experience of The Sash Window Man was very good. They draught proofed and gave our sash windows a general overhaul and we are very pleased with the results.”

Posted 4 years ago

“We just wanted to say the process with The Sash Window Man had been excellent from beginning to end. The survey was thorough and all the options were explained in detail. Organising the date of the works was straighforward and the guys on the day were absolutely brilliant, turned up early, were neat and tidy and really friendly. The windows look fab, have definitely improved insulation and now work brilliantly. The works were competitvely priced and the workmanship was excellent! We will definitely be in touch again when we're ready to get the remaining windows done. Thanks again to everyone at The Sash Window Man.”

Posted 4 months ago

“From start to finish this has been a 5 star experience. Dean measured my windows and gave me a lot of information and accurate quotes which were 20% lower than other quotes I’d been given. David in the office was responsive and helpful about the work that would be done. The team of Matt and Leo were amazing. High energy, skilled and happy (there was singing!). They were on time, covered everything, finished early, cleaned up my flat and the garden patio below and helped me move my stuff back in place. The windows are beautiful, fit perfectly and the trains out back and busses out front are now but a background whisper. I recommend without hesitation! ⭐️⭐️⭐️⭐️⭐️”

Posted 1 year ago

“I was impressed with the efficiency and ease of whole process. The firm offers efficient, friendly, fair, honest, prompt service. My original estimate was honoured with cost removed for work found to be unnecessary. The men who visited either to measure up or fit the windows were friendly and knowledgeable.”

Posted 1 year ago

“I really could not have asked for anything more from these guys! They were so helpful from the planning stages answering all my million questions about the types of glass straight through to rescheduling the installation date at the last minute. They are really great with old houses and pricing is super competitve too. Plus the windows are absolutely gorgeous! Can not recommend them highly enough.”

Posted 1 year ago

“I can't recomend Dean and his team enought to all the people out there who need repairs on their windows. Very professional people with high skills. Matt fixed our sash window perfect and now I can open it withouth any problems. Thank you guys, will be using you again in the future! Great job!”

Posted 2 years ago

“Absolute professionals — fast, efficient, clean/tidy, respectful team — and really beautiful results. So happy :)”

Posted 3 years ago

“Brilliant service and excellent quality. This is the third time I’ve used Sash Window Man. Consistently excellent.”

Posted 3 years ago

“Sash Window Man made an excellent job all round of repairing and restoring the function and finish to our 10 old/stuck/rotted/damaged sash windows: arrived on time to discuss what work was needed/possible and to measure up; provided a detailed quote that could be easily understood, with options; set a clear timetable for the work and stuck to it, while keeping us up to date with progress reports; had energetic young tradesmen with modern tools doing the work, who were careful about using protective sheets over our stuff and cleaning up after themselves; all appropriately covid-cautious; delivered all work (replace/renew/rebuild/maintain/repaint) to spec and to a high standard; stuck to the quoted price. We have 10 fully-working, draught-proof, well-decorated sash windows for the first time in 20 years.”

Posted 3 years ago

“Excellent service. A good first visit with a number of recommendations made and less work needed than I thought. Then very clear communication throughout, and the final work was done quickly, quietly and with excellent cleaning up to boot. We will definitely use the Sash Window Man again and recommend them to others.”

Posted 3 years ago

“Sash Window Man was recommenced to me. The first appointment to assess the work to be carried out was with Dave. I cannot speak highly enough of Sash window Man. Customer Care, excellent, taking the time to explain the disrepair and repair required, very transparent. I had the works to my sash window completed today. Many thanks Matt came earlier which I very much appreciate. Matt has just completed the sash window repairs/fittings etc. I am very happy with such a high standard of work; the craftsmanship is exceptional. Matt has done a great job and is calm persona made the whole experience stressless.”

Posted 3 years ago

“Ditto all the positive comments on here and that if there is a weak spot it's the separate painter bit. I'm thrilled with my new windows and found the Sash Window Man part of the service terrific from start to end. It's rare to find companies running on principles of integrity and openness these days. Old fashioned values. They actually were trustworthy and not looking to take advantage of those who knew less about window repairs but to help them feel confident about what to expect and why. And then did what they said. The windows now look great and it's just lovely to have them run freely and smoothly, they are a joy to move now. Plus they are just the right look. Repaired beautiful originals complemented with a few new bits. And bloody working.”

Posted 3 years ago

“I am very pleased with the fantastic work done to my windows by the Sash Window Man. I had a detailed estimate just before the lockdown and I was lucky enough to get an early appointment on their return to work. The team who came to renovate the windows couldn't have been better. They worked very hard throughout the day and cleaned up perfectly. I can certainly feel, and see, the difference in my windows. An excellent job by a very professional team. Thank you.”

Posted 3 years ago

“This s the second time we have used The Sash Window Man and we're very happy with the work. The visit and estimate was so quickly and efficiently done and the estimated timescale for the work to be completed was excellent and the work completed very quickly.. The repairers/glaziers were courteous and polite, arrived at the time agreed and completed all the work at the estimated time without leaving any excess dust/mess for us to clear up. Windows are great and they open for the first time in about 20 years.”

Posted 4 years ago

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The Sash Window Man is rated 4.9 based on 79 reviews