The Sash Window Man Reviews

4.84 Rating 55 Reviews
96 %
of reviewers recommend The Sash Window Man
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read The Sash Window Man Reviews
Visit Website



Write Your review

Tell us how The Sash Window Man made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Anonymous  // 01/01/2019
Ditto all the positive comments on here and that if there is a weak spot it's the separate painter bit.

I'm thrilled with my new windows and found the Sash Window Man part of the service terrific from start to end. It's rare to find companies running on principles of integrity and openness these days. Old fashioned values. They actually were trustworthy and not looking to take advantage of those who knew less about window repairs but to help them feel confident about what to expect and why. And then did what they said.

The windows now look great and it's just lovely to have them run freely and smoothly, they are a joy to move now.

Plus they are just the right look. Repaired beautiful originals complemented with a few new bits. And bloody working.
Posted 2 months ago
I am very pleased with the fantastic work done to my windows by the Sash Window Man. I had a detailed estimate just before the lockdown and I was lucky enough to get an early appointment on their return to work. The team who came to renovate the windows couldn't have been better. They worked very hard throughout the day and cleaned up perfectly. I can certainly feel, and see, the difference in my windows. An excellent job by a very professional team. Thank you.
Posted 3 months ago
This s the second time we have used The Sash Window Man and we're very happy with the work. The visit and estimate was so quickly and efficiently done and the estimated timescale for the work to be completed was excellent and the work completed very quickly.. The repairers/glaziers were courteous and polite, arrived at the time agreed and completed all the work at the estimated time without leaving any excess dust/mess for us to clear up. Windows are great and they open for the first time in about 20 years.
Posted 7 months ago
We contacted the Sash Window Man to refurbish our sash windows. They came in person to look at the windows and sent us an itemised quote, detailing the current state of each window and the nature of the works.
Once I accepted the quote, they came to repair the mechanism and frame of two old and battered windows; the works were completed promptly, and the glaziers were polite and cleaned after themselves. The decorator will come in a few weeks to "make good" and paint.
The only thing I would improve would be for the Sash Window Man to be the single point of contact for the whole job, rather than me having to talk to the decorator separately. Apart from that, top quality service, highly recommended.
Posted 7 months ago
Really excellent service - highly professional and totally reliable. Our house is transformed by our newly lovely windows.
Posted 8 months ago
From start to finish, an extremely professional service!
Posted 9 months ago
Very professional service throughout, from original estimate and quote, through to fitting. The estimate was undertaken fairly soon after initial contact, and the quote then received within a few days. When it came to fitting, it transpired that the proposed repair was not feasible and that two new sashes were required, but I would prefer to have the job done properly. Both the first and second fittings were done very speedily and without fuss. The fitters just got on with the job - not the usual long breaks sitting in the van with coffee and the Sun! The rooms were left remarkably tidy and clean. All in all, I would certainly recommend the company.
Posted 10 months ago
What a great service. The windows now work properly and look great! Very happy with them! A very professional service from start to finish.
Posted 10 months ago
I have just had my sash windows done by this team- it was a big job for me as I have to budget carefully and am always anxious that things are done well... and also by nice people who are respectful and careful about in my home! The job has been done brilliantly, and the team were great... and I had good advice about having sandblasted glass in one window, which made the job more difficult. All aspects of the work and painting were totally spot on- and I would have the entire team again for another job if I ever have another house!
Posted 10 months ago
We were very satisfied with the service and professionalism shown and provided from the outset. This to include the initial visit, the very detailed and accurate estimate then supplied, and subsequently the work carried out.
Posted 10 months ago
Great service. We noticed that the draft had gone from our sash window as soon as the work was complete. Professional and friendly with work completed promptly too.
Posted 11 months ago
Excellent service from start to finish.
A competitive quote and a team of polite, competent and tidy work men meant that our experience of The Sash Window Man was very good. They draught proofed and gave our sash windows a general overhaul and we are very pleased with the results.
Posted 1 year ago
Sash Window Man restored, draught proofed and added new security to all our sash windows in our (originally Edwardian) flat, retaining original features when others said they had to go.

Did an excellent job, exactly in the time promised, with great care and a minimum of mess. David and Dean made very helpful suggestions and most of all were happy to point out when something could be kept and repaired rather than completely replaced – and so not only preserved the look of our flat but saved us money, when other companies insisted everything had to be done new and cost the earth. Very grateful – Totally recommended.
Posted 1 year ago
A great end-to-end experience with The Sash Window Man. We were on a tight deadline which the team did everything to meet. Craftmanship of the windows is excellent and the rooms were left spotlessly clean after install. Very highly recommended.
Posted 1 year ago
Would highly recommend this lovely team! Site visit, explanations, and quote process were all very helpful. Communication was spot on throughout. We had six windows and our balcony doors refurbished and draught-proofed (two of the lower sashes were replaced). The cost was competitive/reasonable. The guys who carried out the work were swift, professional, and trustworthy. We are very pleased with the results!
Posted 1 year ago
Quoted nearly £1000 to replace 2 sills. Shocking
Posted 1 year ago
Good service, quick installation. The windows look excellent following the change - a huge improvement and good functionality too, opening and closing with ease. Highly recommend.
Posted 1 year ago
We're really please with our refurbished windows and highly recommend the "Sash Window Man". Great job done by the team. They turned up on time and cleaned up after themselves.
Posted 1 year ago
I've used Sash Window Man 3 times over the past 5 years to progressively draft proof and service 20 sash windows in my home - this repeat work speaks for itself. I cannot fault the service, from quotation right through to cleaning up after the work, the teams are punctual, professional, hard working and respectful. I'm very satisfied.
Posted 1 year ago
I only asked for a quote, but they were not willing to come out and look at the job (which runs to nearly £2000 according to other quotes). I got a perfunctory quote over the phone which I don't really want if I am spending this much money.
Posted 2 years ago
The Sash Window Man is rated 4.84 based on 55 reviews