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The Sash Window Man Reviews

4.9 Rating 79 Reviews

48 %

of reviewers recommend The Sash Window Man

Company Reviews

4.9

Based on 79 reviews


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Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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01273595153

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were delighted with the work recently done to renovate our Victorian sash windows. From the original estimate to the finished job, the care and customer focus were excellent. Everything was clearly and carefully explained and there were no hidden extras. The quality of workmanship was high and the team worked efficiently and professionally throughout - it was a pleasure to have them around! The improvement in our windows is striking - everything now runs smoothly, frames and sills are sound, and the draft proofing has made a major difference. Altogether the team did a first class job - we would not hesitate to recommend them.”

Posted 3 days ago

“We chose to use the Sash Window Man team, to replace our flats windows, as I had used them previously when they did a brilliant job. They didn’t fail to deliver this time either! They are experts at their work, they are charming to deal with & totally trust worthy (we gave them a key to our home, to enable them to carry out work in our absence). We highly recommend them. Thanks Sash Window Man team!”

Posted 4 weeks ago

“Absolutely fantastic company to deal with from start to finish. Very clear and precise communication and extremely good work. I highly recommend them.”

Posted 1 month ago

“We just wanted to say the process with The Sash Window Man had been excellent from beginning to end. The survey was thorough and all the options were explained in detail. Organising the date of the works was straighforward and the guys on the day were absolutely brilliant, turned up early, were neat and tidy and really friendly. The windows look fab, have definitely improved insulation and now work brilliantly. The works were competitvely priced and the workmanship was excellent! We will definitely be in touch again when we're ready to get the remaining windows done. Thanks again to everyone at The Sash Window Man.”

Posted 4 months ago

“Highly responsive to first request for a quote, sensible and practical advice on what needed to be done ( some windows repaired and some replaced). We were then given an accurate time frame for the job which was completed on time and to budget with the flat left tidy every night of the works. I can not recommend the Sash Window Man highly enough. Paul”

Posted 6 months ago

“This was an absolutely first rate service. Firstly, Dean was incredibly helpful on the advice of what the solutions should be. Secondly, he have a quick quote and a very realistic and accurate estimate of the installation date. Finally, the installation was when they said it was going to be and executed very professionally. The final painting was exemplary. All in all, I could not recommend them more highly. Looby Crean”

Posted 6 months ago

“From start to finish this has been a 5 star experience. Dean measured my windows and gave me a lot of information and accurate quotes which were 20% lower than other quotes I’d been given. David in the office was responsive and helpful about the work that would be done. The team of Matt and Leo were amazing. High energy, skilled and happy (there was singing!). They were on time, covered everything, finished early, cleaned up my flat and the garden patio below and helped me move my stuff back in place. The windows are beautiful, fit perfectly and the trains out back and busses out front are now but a background whisper. I recommend without hesitation! ⭐️⭐️⭐️⭐️⭐️”

Posted 1 year ago

“Really excellent service and exceptional communication. The initial survey and quote was done very promptly, very good communication about timescales and follow-up on the appointment. The workmen were very tidy, helpful and courteous. The work itself (replacement sash window) looks excellent. Couldn't wish for a better service!”

Posted 1 year ago

“I was impressed with the efficiency and ease of whole process. The firm offers efficient, friendly, fair, honest, prompt service. My original estimate was honoured with cost removed for work found to be unnecessary. The men who visited either to measure up or fit the windows were friendly and knowledgeable.”

Posted 1 year ago

“They have done a great work on our sashes! I cannot praise them highly enough. Professional, responsive, efficient, would go an extra mile to make their customers happy and their prices are very competitive. A 5 star company. Special thanks go to Paul, Pete, Mac & James.”

Posted 1 year ago

“I really could not have asked for anything more from these guys! They were so helpful from the planning stages answering all my million questions about the types of glass straight through to rescheduling the installation date at the last minute. They are really great with old houses and pricing is super competitve too. Plus the windows are absolutely gorgeous! Can not recommend them highly enough.”

Posted 1 year ago

“Excellent level of service and communication from each of Dean, Dave and Matt plus the painting team led by Terry. The craftsmanship is outstanding and we're delighted to have been able to repair some of our 150 year old original sash windows. Just a shame we can't afford to do more of our windows at the same time. Until next time the piggy bank allows, thanks guys.”

Posted 1 year ago

“We had five companies come to quote for new sash windows. Four quoted for complete replacement of the windows & boxing. The Sash Window Man suggested repairing the boxing and just replacing the sashes. The firm was very efficient & a pleasure to deal with. The finished job is a thing of beauty. The fitting team were very polite, considerate & immaculately tidy. The suggestion to repair saved us a huge amount of money. This is a really first class company.”

Posted 2 years ago

“Hi Paul Wanted to sign off and thank you and the team for an amazing job! We could not be happier with both the quality and workmanship of our windows. Regards and special thanks to your team Warren & Izy”

Posted 2 years ago

“This is a great company to deal with at all levels. Firstly, when Dean came to quote for replacing the sash windows in our Victorian house, he outlined the available options for us. There was no hard sell: he simply shared his knowledge with us so we had a realistic idea about what to expect. He emailed through a detailed and clear report/quote with the costs for the options we discussed without delay. Then, the team who came to install our new bespoke wooden double-glazed sash windows were very professional and did a great job, including tidying up and answering the odd query we had. Our new windows look very elegant. The craftsmanship is superb, they are very solid and secure, beautifully balanced, and the reduction in noise is noticeable. I'd recommend this company without hesitation.”

Posted 2 years ago

“Excellent communication about estimates & realistic conversations about timelines, following lockdown. Great craftsmanship and amazing finish . Workers were respectful & polite and worked diligently throughout . Our sash windows look as good as new . Many thanks for your hard work !”

Posted 2 years ago

“I can't recomend Dean and his team enought to all the people out there who need repairs on their windows. Very professional people with high skills. Matt fixed our sash window perfect and now I can open it withouth any problems. Thank you guys, will be using you again in the future! Great job!”

Posted 2 years ago

“Absolute professionals — fast, efficient, clean/tidy, respectful team — and really beautiful results. So happy :)”

Posted 2 years ago

“Brilliant service and excellent quality. This is the third time I’ve used Sash Window Man. Consistently excellent.”

Posted 3 years ago

“I had the full service and redecorate of three large sash windows in October 2019 and I am very disappointed with the quality of the interior paintwork, which had started to flake and split on all three windows before a year was out. I had expected (but not checked) the redecoration to be done with oil-based (gloss) paint, but they used some kind of acrylic paint instead. I've had them back to look at the work in October 2020, and they said they would get their decorator back in to patch the windows where they have flaked..but its nearly the end of December and I'm still waiting... On the positive side the windows move much more easily and are more draughtproof, but I am really not happy to be needing to have them repainted within 18 months of the original work.”

Posted 3 years ago

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The Sash Window Man is rated 4.9 based on 79 reviews