The Plasma Centre Reviews

4.8 Rating 2,634 Reviews
97 %
of reviewers recommend The Plasma Centre
4.8
Based on 2,634 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
The Plasma Centre 5 star review on 7th May 2024
ELAINE CREES
The Plasma Centre 4 star review on 29th April 2024
Anonymous
The Plasma Centre 5 star review on 27th April 2024
JULIE READ
The Plasma Centre 5 star review on 26th April 2024
Anonymous
The Plasma Centre 5 star review on 22nd April 2024
Robert Banks
The Plasma Centre 4 star review on 20th April 2024
John Waterfield
The Plasma Centre 5 star review on 20th April 2024
Martin Thomas
356
Anonymous
Anonymous  // 01/01/2019
Very slow poor service
Helpful Report
Posted 3 years ago
The item purchased was a lead time item direct from the manufacturer. Unfortunately this took longer than normal due to the impact of Covid. Please accept our apologies. We have adjusted our lead time item delivery times where necessary to reflect the current market.
Posted 3 years ago
The bracket received had a built in sport level - which was not accurate! £150 later the TV is now straight as has to be taken down and repositioned! Eat they don’t post this review
Helpful Report
Posted 3 years ago
We are sorry to hear that the item had a faulty spirit level. We have sold hundreds of these without issue. All reviews are published as we take customer feedback very seriously as it is how we improve our business.
Posted 3 years ago
You appear to be very keen to get my feedback but haven’t yet responded to any of my emails where I have asked you a question! Basically, I haven’t received the item and is still showing as due to be delivered on 25th June!
Helpful Report
Posted 3 years ago
No communication, had to contact the manufacturer direct to get my order delivered. I will never buy here again. I know about the Covid excuse, but have been dealing with other firms, no problem.
Helpful Report
Posted 3 years ago
We are sorry to hear about your problems with the order. There should have been a number of emails sent to your address detailing the various stages of the dispatch process? Unfortunately this is the first we heard about any issues or we would have tried to speed things up as 98% of our products are next day delivery even during the pandemic.
Posted 3 years ago
I purchased an office desk approx 6 weeks ago. There was no email confirmation from them and when they failed to deliver I sent 2 emails. Still I received no contact whatsoever from the company regarding my order. I eventually got through on the telephone and spoke to a lady called Catherine who called me back to say the desk would be delivered in approx 4 weeks. Since then I have had no contact again and I cannot get through on the telephone again. Overall a very disappointing experience and if I cannot contact them soon then I will have to contact my credit card company and request that they deal with the matter on my behalf.
Helpful Report
Posted 3 years ago
Products are obviously of low quality as whilst screwing into the wood it was cracking and splintering, the sizings of the product are off so the item doesnt fit together properly and is not fit for purpose. During delivery it was left outside in the rain propped up against my front door in plain sight for everyone to see and could have been taken without my knowledge.
Helpful Report
Posted 6 years ago
The Plasma Centre is rated 4.8 based on 2,634 reviews