The Pipercross Shop Reviews

Name: The Pipercross Shop
Address: Pipercross Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.66

4.7 Rating 809 Reviews

92 %

of reviewers recommend The Pipercross Shop

Company Reviews

Metrics

4.7

Based on 809 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

The Pipercross Shop 5 star review on 1st September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Pipercross filter for my M240i, after reading some good reviews. Unfortunately mine arrived with a damaged box, and the filter itself has a a kink bent into it. So it doesn't fit into the airbox quite as well as it should. Maybe not enough of a problem to make a fuss about it, but a bit disappointing none the less.”

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Posted 7 months ago

“Epic product but was a little fed up that it wasn't highlighted that the product was out of stock before I paid for it. I received an email the day after giving me a more expensive alternative. In fairness although I have marked it was over a month, when it was in stock, it was within 24 hours.”

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Posted 9 months ago

“Product is fine, just my ordering process that was poor. Ordered the filter, got an email saying it was out of stock but would be here in about 2 weeks. I asked.for a refund as i found one elsewhere so ordered that one. Next day one arrives, i fit it to then find it was the pipercross direct order that arrived. I then had to pay to return the 2nd one i purchased elsewhere. Just annoying, i appreciate it's not the end of the world!”

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Posted 1 year ago

“Ordered air filter cleaming kit ,they said within 2 days another person said 2 weeks. another said 2 days another email said 2 weeks finally got it ,i don t think the right hand is knowing what the left hand is doing ,first time i.ve used this company ,i won t be in a rush to go back .”

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Posted 1 year ago

“Only brought from piper as they dispatched by courier for next day delivery It actually took 4 days so had to use an alternative as the car was booked in for an mot”

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Posted 2 years ago

“Next day delivery...good product....but still no reply to the email I sent re tech info”

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Posted 2 years ago

“Shop is fine but filter did not fit as was no where near the correct size! despite clearly saying it was correct for my vehicle.”

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Posted 3 years ago

“After 4 years my filter split open damaged my maf and turbo... Wasnt using cleaning products from pipercross. I would ask my mechanic to blow of the dirt with compress air every 10k miles... Thats why another putchase, but will try to rotate 2filters every 5k miles....”

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Posted 3 years ago

“The Air Filter for my Nissan 350z did not fit at all and there was rough edges and bits of sharp gauze showing which caused a small cut on my thumb. I contacted the suppler and they did arrange the old filter to be picked up after showing them the pictures of the filter they needed. They did arrange this promptly and I am now waiting a replacement to be sent.”

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Posted 3 years ago

“Ordered a filter that appeared to be out of stock. They have contacted me after ordering. Would be an improvement to display the actual stock of the products. Now i have to wait for 7 weeks.”

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Posted 3 years ago

“The product came in excellent condition. The postage was a bit long..”

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Posted 3 years ago

“Recovered well following sending the wrong part first time, even though the packing list was correct for the part ordered.”

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Posted 3 years ago

“Ordered air filter for my 1100 tuono. I was excited, only to get an email stating it was not in stock and I’d expect delivery in 3 weeks. I requested a refund, this happened promptly and with minimum fuss so can’t complain there. The website would definitely benefit using an active stock checker.”

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Posted 3 years ago

“I've used them before and quality of service and items are usually good. I ordered a filter which was showing as in stock then a few days later received an email saying will be 6 weeks before it will be with me that's why I gave 3 stars. I think from a customer point of view if you order something that's in stock you don't expect to have to wait 6 weeks. I understand that stock levels change but surely you should have a system that you can't order if out of stock or at least warns you. Even a little thankyou from the company for leaving your money with them whilst you wait till back in stock all little things that go a long way in pleasing customers who inturn spread the good word.”

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Posted 3 years ago

“Item was not in stock, but never knew until after I had pad”

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Posted 3 years ago

“Well as I ordered it on 15th and now the 22nd and still not arrived”

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Posted 4 years ago

“Good website but should tell you if something is In stock or not before you buy”

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Posted 4 years ago

The Pipercross Shop is rated 4.7 based on 809 reviews