The Pipercross Shop Reviews

Name: The Pipercross Shop
Address: Pipercross Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.66

4.7 Rating 803 Reviews

92 %

of reviewers recommend The Pipercross Shop

Company Reviews

Metrics

4.7

Based on 803 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

The Pipercross Shop 5 star review on 1st September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was late, wouldn't cancel order eventually arrived and poor communication with cs”

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Posted 4 months ago

“I’m really disappointed. I ordered a filter to my car and it didn’t arrive. I tried to check where is my filter and no one bothered to help me, and I just felt that my money was stolen. I tried to contact pipercross several times but no response. Hope no one gets scammed like me”

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Posted 11 months ago

“Produit inadapté sur laguna 3 2.0dci, filtre déchiré au 1er montage!”

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Posted 1 year ago

“I had to wait months as I was told that the factory had issues, no communication unless I had to contact them”

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Posted 1 year ago

“Replacement filter offered for faulty one no refund, and didn't accept return of replacement when I changed my mind.”

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Posted 1 year ago

“The air filter keeps putting the eml light on as soon as I put the original air filter and clean the code it doesn't come back on again”

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Posted 2 years ago

“Haven't received goods or refund as parcel sent to wrong address”

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Posted 2 years ago

“Rubber gasket on panel filter disintegrated after short term use”

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Posted 2 years ago

“Photo of the filter on the website shows a conical filter with red print, the actual filter is a straight filter and what's worse than the fact I could have bought those on eBay for nearly £10 less is the fact that the bike doesn't run very well with them, have got a set of DNA filters now and it runs perfectly, so thanks for nothing, ps I did email but got no response”

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Posted 2 years ago

“Can't give accurate rating ... haven't received filter yet (haven't even had despatch notice) However, last 2 I've had (Octavia 2.0 TDI & Fiat 1.9 Mjet have been GREAT)”

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Posted 2 years ago

“I made the purchase of one of your products through your website on December 4th (order number PS9128) but I have not had any updates from you on the shipping date.”

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Posted 2 years ago

“Delivery is awful”

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Posted 2 years ago

“Customer service was good but the product terrible. Incorrect item sent twice. On the second try, the items along with being incorrect were damaged”

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Posted 2 years ago

“tried to buy a product paid for it but was refunded because they cant ship it outside UK”

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Posted 2 years ago

“Ho dovuto pagare spese doganali e non era specificato .”

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Posted 2 years ago

“Items not in stock despite showing as so. Potential wait of 2 weeks + Bought from another manufacturer instead”

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Posted 2 years ago

“Unfortunately my purchase hasn’t arrived even after a week. So not impressed at all so far. CH”

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Posted 3 years ago

“Frais de port DHL 18€ + 17.50€ de frais de dossier lors du passage en douanes en plus de la tva. Pipercross ne l'annonce pas à la commande et renvoi la faute sur DHL qui eux aussi sont des voleurs.”

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Posted 3 years ago

“I haven't received the product yet and I'm told it's being "Shipped". I most likely won't be ordering from here again if this is what it's like.”

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Posted 3 years ago

“Appalling Communication. I have sent numerous emails to two of their email addresses and still no reply. I have also had a live chat, with no positive outcome. I wanted to clarify a specific product in my order but no correspondence. I'm not even sure if they have got my order and I have certainly no information on delivery. I have been buying items on the internet for over 15 years now, and this is probably the worst buying experience I've had. I don't have anything good to say about this company. There has been no reply to my email and live chat.”

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Posted 3 years ago

The Pipercross Shop is rated 4.7 based on 803 reviews