The Pipercross Shop Reviews

Name: The Pipercross Shop
Address: Pipercross Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.65

4.7 Rating 738 Reviews

91 %

of reviewers recommend The Pipercross Shop

Company Reviews

Metrics

4.7

Based on 738 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

The Pipercross Shop 5 star review on 25th February 2024

Peter Fawcett

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Produit inadapté sur laguna 3 2.0dci, filtre déchiré au 1er montage!”

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Posted 7 months ago

“I had to wait months as I was told that the factory had issues, no communication unless I had to contact them”

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Posted 10 months ago

“Replacement filter offered for faulty one no refund, and didn't accept return of replacement when I changed my mind.”

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Posted 10 months ago

“The air filter keeps putting the eml light on as soon as I put the original air filter and clean the code it doesn't come back on again”

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Posted 11 months ago

“Haven't received goods or refund as parcel sent to wrong address”

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Posted 11 months ago

“Rubber gasket on panel filter disintegrated after short term use”

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Posted 11 months ago

“Photo of the filter on the website shows a conical filter with red print, the actual filter is a straight filter and what's worse than the fact I could have bought those on eBay for nearly £10 less is the fact that the bike doesn't run very well with them, have got a set of DNA filters now and it runs perfectly, so thanks for nothing, ps I did email but got no response”

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Posted 1 year ago

“Can't give accurate rating ... haven't received filter yet (haven't even had despatch notice) However, last 2 I've had (Octavia 2.0 TDI & Fiat 1.9 Mjet have been GREAT)”

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Posted 1 year ago

“I made the purchase of one of your products through your website on December 4th (order number PS9128) but I have not had any updates from you on the shipping date.”

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Posted 1 year ago

“Delivery is awful”

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Posted 1 year ago

“Customer service was good but the product terrible. Incorrect item sent twice. On the second try, the items along with being incorrect were damaged”

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Posted 1 year ago

“tried to buy a product paid for it but was refunded because they cant ship it outside UK”

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Posted 1 year ago

“Ho dovuto pagare spese doganali e non era specificato .”

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Posted 1 year ago

“Items not in stock despite showing as so. Potential wait of 2 weeks + Bought from another manufacturer instead”

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Posted 1 year ago

“Unfortunately my purchase hasn’t arrived even after a week. So not impressed at all so far. CH”

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Posted 1 year ago

“Frais de port DHL 18€ + 17.50€ de frais de dossier lors du passage en douanes en plus de la tva. Pipercross ne l'annonce pas à la commande et renvoi la faute sur DHL qui eux aussi sont des voleurs.”

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Posted 1 year ago

“I haven't received the product yet and I'm told it's being "Shipped". I most likely won't be ordering from here again if this is what it's like.”

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Posted 2 years ago

“Appalling Communication. I have sent numerous emails to two of their email addresses and still no reply. I have also had a live chat, with no positive outcome. I wanted to clarify a specific product in my order but no correspondence. I'm not even sure if they have got my order and I have certainly no information on delivery. I have been buying items on the internet for over 15 years now, and this is probably the worst buying experience I've had. I don't have anything good to say about this company. There has been no reply to my email and live chat.”

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Posted 2 years ago

“I do not recommend because they send the fake piece not as in the photo and when it is returned as agreed too them they do not give me the money back. And now they don't answer to mail. Very disapointed.”

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Posted 2 years ago

“I have received the wrong filters twice now. The website listing for Moto Guzzi is totally wrong”

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Posted 2 years ago

The Pipercross Shop is rated 4.7 based on 738 reviews