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The Motorhome Showroom Reviews

4.9 Rating 173 Reviews

99 %

of reviewers recommend The Motorhome Showroom

Company Reviews

4.9

Based on 173 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Motorhome Showroom 5 star review on 22nd November 2022

The Motorhome Showroom 5 star review on 19th May 2022

The Motorhome Showroom 5 star review on 19th May 2022

The Motorhome Showroom 5 star review on 3rd May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service from start to finish, excellent staff always happy to help ,any little niggles we had, they sorted it quick and with no trouble. As being are first motorhome they showed us how everything worked, which was appreciated. Would recommend to anyone no problem.”

Posted 4 years ago

“Its been a pleasure dealing with Phil and his team at The Motorhome Showroom, even when we were phoning a least twice a day with questions. We would recommend them if you are looking for a motorhome. Many thanks guys.”

Posted 4 years ago

“Long overdue, however I have to say a massive thank you to everyone at the Motorhome Showroom for literally helping my road trip dream come true! My first interaction with The Motorhome Showroom was via telephone, enquiring about a motorhome I'd spotted via their impressive and easy to navigate website. I spoke to Thomas (Snelgrove-Brown), who was incredibly knowledgeable, enthusiastic and was definitely on a mission to make sure I was fully informed and happy. I was so impressed with this service that I felt confident to drive the 200 miles from Mid Wales to have a final look and purchase the dream motorhome with them. I advised Thomas of an approximate time, to which he advised me that Phil would be on hand to help me further (as Thomas was scheduled to be off that day). Upon arrival, Phil was on hand to greet me, alongside an offer of tea/coffee, appreciating the long journey. Again, I was so impressed with the personal, 'human-friendly' service (definitely a rarity these days!)... Phil was attentive, but also gave me the freedom and space to explore the vehicle, test drive and of course answered every question thrown at him confidently. The showroom itself is a reflection of the experience on offer; Smart, professional and clean, with customer experience at the heart of their brand. I loved how customers are offered discounts at the well stocked shop (Thank you for the discount card Adam!)...The process of purchasing the vehicle was seamless with Phil's support and communication was top-notch! Upon collection, 10 days later, I was given a full demonstration of of how everything (motor and habitation) worked by Steven (Dowling) who was patient, informative and made sure I was fully briefed and prepared for the road. I had a few questions about the operation of the heater and hot water, which again, were answered honestly, confidently and jargon-free. I also got to meet Thomas who completed the final paperwork and handed over the keys:-). 5 months on and I'm surprised at how much I've used the motorhome over the winter period. Thank you all so much for helping my dream of a motorhome come true! This won't be the last time I purchase from you!”

Posted 4 years ago

Hi Daniel, All we can say is thank you for such kind words! We aim to go the extra mile for our customers and it makes it all worth the while to hear such glowing feedback. We wish you all the best on your travels and you know where we are if you need anything. From the whole TMS team.

Posted 4 years ago

“We purchased our fantastic Motorhome from TMS which after a few weeks had an issue with the fridge not cooling efficiently, we took it our local Motorhome repairers and now has now been repaired and TMS were very helpful We can’t recommend them more highly, great after sales service just as you need when the unforeseen happens.”

Posted 4 years ago

“Excellent knowledgeable service throughout. Very friendly, everything at each step was explained clearly and a comprehensive handover was given.”

Posted 4 years ago

“very good price and attention to are needs from Phil also Dan who showed us the working off the van. would use again superb dealership.”

Posted 4 years ago

“Extremely knowledgeable & helpful. Willing to spend as much time as required particularly at handover. Would highly recommend The Motorhome Showroom to any prospective motor home owners. Thank you for the great service!”

Posted 4 years ago

“great service, very friendly staff, excellent handover of our motor home, thank you”

Posted 4 years ago

“Thoroughly enjoyably experience from Phil and the team straight forward transactions highly recommend them”

Posted 4 years ago

“amazing service, friendly , helpful and very professional.”

Posted 4 years ago

“very helpful people who did everything they said they would to produce my motorhome on time. good handover and supplied everything I needed to drive away and use the vehicle.”

Posted 4 years ago

“Excellent customer service from Phil and Jason. All questions fully answered and everything explained in a friendly helpful fashion.”

Posted 4 years ago

“Excellent customer service, really helpful.”

Posted 4 years ago

“very helpful. very good customer service.”

Posted 4 years ago

“Our first campervan purchase. All staff very helpful and reassuring. Thank you for your excellent service.”

Posted 4 years ago

“Fantastic service from start to finish, wonderful set up with genuine people, well done The Motorhome Showroom!”

Posted 4 years ago

“excellent service very informative and professional”

Posted 4 years ago

“What can I say well start to finish brilliant honest friendly completely commited to there customers”

Posted 4 years ago

“As new motorhomers we needed lots of advice and information, all of which was given by the helpful and friendly staff. Highly recommend The Motorhome Showroom.”

Posted 4 years ago

“First time motorhomers and we received a wealth of information which made everything very understandable. All the staff are extremely helpful and friendly. Looking forward to many happy holidays in our new motorhome. Highly recommended.”

Posted 4 years ago

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The Motorhome Showroom is rated 4.9 based on 173 reviews