The heating oil club Reviews

Name: The heating oil club
Address: Le Phare, High Street, Yelvertoft, Northants
Rating: 4.76

4.8 Rating 2,741 Reviews

96 %

of reviewers recommend The heating oil club

Company Reviews

Metrics

Info

4.8

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The heating oil club:

The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.

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Anonymous

Anonymous // 01/01/2019

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“I ALWAYS GET A GOOD PRICE ORDERING THROUGH THE OIL CLUB BUT DELIVERY CAN SOME TIMES BE A PROBLEM AS SOME SUPPLIERS TAKE LONGER TO DELIVER THAN OTHERS. I THINK WE COULD DO WITH MORE MEMBERS. I MENTIONED TO A FRIEND THE BENEFITS BUT THEY SAID THEY THOUGHT IT WAS TOO MUCH BOTHER AND THEY JUST PHONE THEIR USUAL SUPPLIER.”

Helpful Report

Hello James, thanks for your note and great comments. We do in nearly all cases get to our members within our prescribed window and yes some suppliers seem more efficient than others but all do a great job for us. As for members, of course greater numbers will assist with our buying power so do please tell others about us! Thanks again, Mark.

“This was the first time we have used the heating oil club and from ordering and delivery we thought the service was excellent, will be using you next time we need oil!”

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That's great to hear Ron, thanks for responding and do please recommend us to others. Regards, Mark.

“Absolutely brilliant, ordering was very straightforward for the best price arrived within 2 days of placing the order. Highly recommend to anyone looking to buy heating oil.”

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Thanks for taking the time to respond, it's great to hear such very positive comments. Mark.

“Great service heating oil arrived 2 days after ordering.”

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Thank you for the nice comments David, appreciate your taking time to respond. Please share your experience. Thanks, Mark.

“Very prompt delivery and excellent price.”

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Great, positive, straightforward response, thank you! Mark.

“EASY TO ORDER ALWAYS INFORMED WHEN THE DELIVERY WILL TAKE PLACE”

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Thanks Nick for responding in such a positive way and good to hear from you. Regards, Mark.

“super fast and cheaper then any one else 5*”

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Brilliant! Thanks for the great response, much appreciated. Please recommend us. Mark.

“Price, delivery time and delivery staff were excellent BUT the on line instructions giving the security gate entry code were NOT passed on to the velivery man causing HIM inconvenience.”

Helpful Report

Hi Barry, Thanks for replying, it's appreciated. Glad that it was a good experience. All instructions entered by members are automatically given to the supplier when they process the order so sadly, they didn't quite get it right this time! Thanks again, Mark.

“Efficient firm, good price, fast delivery, friendly driver. Nothing more to say, nothing more needs be said.”

Helpful Report

I think you've said everything! Thanks, great review - please share our club with others. Mark.

“This is the first time I have used the Heating Oil Club and was very impressed with the online ordering and communication, very competitive oil price and efficient delivery therefore I will be back, thank you.”

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All great news, thanks for replying and great to hear that you had a good experience. Regards, Mark.

“Competitive price. Swift delivery”

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Great, nutshell response, thanks! Mark.

“Cheapest price I could fine. Quick delivery.”

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Brilliant response, thank you! Please recommend us. Mark.

“Always easy to use the website and prompt delivery”

Helpful Report

Thank you Suzanne, greatly appreciate your taking the time to respond. Do please share our details with other home heating oil users. Mark.

“it's the first time I've ordered through the Club and was very impressed with the ease of ordering and promptness of the delivery.”

Helpful Report

Wonderful news, 'easy and prompt' - that's what we aim for. Thanks, Mark.

“I found the heating club on line when searching for a good price for my heating oil. Never used them before but gave them a try as they quoted the best price. It was easy to sign up, I was kept informed of the delivery and because the company delivering the oil could not get all the oil in my tank the club refunded the required amount within a few days. Competative price good service.”

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Thanks Kevin, a lovely and comprehensive review of what we are about! Appreciated. Mark.

“Easy to register and order. Cheapest online price. Very quick delivery. Don't waste time elsewhere.”

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Great news - 'easy, cheap, quick' - I like that! Thanks, Mark.

“Thank you so much for the speedy delivery. No fuss, just immediate helpful response.”

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Great to hear, thank you very much. Do please share your experience with others. Thanks again. Mark.

“prompt delivery, thanks”

Helpful Report

Thanks for responding, glad it was a good experience. Mark.

“Good price, prompt service from Mark, giving delivery day, driver phoned to give delivery time, & delivered oil with a polite & happy manner. Very satisfied with 1st. service, hope this will continue.”

Helpful Report

Thank you for responding, it's important and helps us to understand what we are doing is working! Look forward to helping again next time. Mark.

“Very good price”

Helpful Report

The heating oil club is rated 4.8 based on 2,741 reviews