Terralec Reviews

Name: Terralec
Address: Osprey House, Featherby Way, Rochford
Rating: 4.89

4.9 Rating 922 Reviews

98 %

of reviewers recommend Terralec

Company Reviews

Metrics

Info

4.9

Based on 922 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01702 547571

Email:

support@cyrane.com

Location:

Osprey House, Featherby Way
Rochford
SS4 1LD

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Anonymous

Anonymous // 01/01/2019

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“Excellent product just what I needed an empty reel for my caravan cable I would recommend it for caravaners and motor home owners.”

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Posted 8 years ago

“Fast delivery of a very good quality product, excellent service”

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Posted 8 years ago

“Bargain and great service. Thank you.”

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Posted 8 years ago

“Easy find on ebay. What I wanted as replacement reel for one of my extension leads.Easy to refit.”

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Posted 8 years ago

“Nice product as promised and prompt delivery.”

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Posted 8 years ago

“I placed the order for the case over the Christmas period and was given a delivery date of around 4 -5th January which is to be expected. However the package arrived about a week early which was unexpected and a big surprise. I am very happy with the service and the case appears to be very good quality, slightly bigger than I expected but very useful as I can pack extra leads etc.”

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Posted 8 years ago

“Great Staff, Good Information, no fuss”

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Posted 8 years ago

“I placed my order by telephone. They were very helpful and I received the music stand light far quicker than I expected.”

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Posted 8 years ago

“You were very helpful when I placed my order, which was delivered sooner than I expected.”

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Posted 8 years ago

“Sales term weer very helpful in helping me to select the required products. Delivery was as promised, only improvement would be some more packaging around wall brackets that were shipped as the box wasn't massively sturdy so changed shape in transit. Otherwise, top notch!”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Terralec provide an in depth knowledge of the products they sell. Their products are of a good quality and are realistically priced.”

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Posted 8 years ago

“Great super fast customer service. Made an enquiry and it was answered promptly, made an order and it was delivered on time but then had a problem - they solved it quickly. Really impressed.”

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Posted 8 years ago

“That I could order from you directly by email with a PO was great Thanks”

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Posted 8 years ago

“Efficient and friendly company with a very good selection of products. Good prices and prompt professional service. I would recommend.”

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Posted 8 years ago

“prompt service”

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Posted 8 years ago

“Good strong product & swift delivery”

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Posted 8 years ago

“Good product and efficient delivery”

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Posted 8 years ago

“Customer services were very helpful with working out the compatible products for the order I required. However whilst it is easy for me to come out with smart comments, product awareness perhaps at warehouse level with more product information against the order number might have highlighted the wrongly listed lid maker extrusion and prevented the incorrect double shipment item problem.”

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Posted 8 years ago

Thank you for taking the time to leave us a review. I can see from the notes on the system that you have received an incorrect item and we have a new replacement in place for you. Whilst every care is taken with the picking and packing of all orders, from time to time we accept the odd mistake can be made. I believe you wanted the 4mm product but received the 7mm product. The products are very similar, so think this was just a genuine mistake & we have put a new check system in place for these particular products.

Posted 8 years ago

“Fast delivery great service”

Helpful Report

Posted 8 years ago

Terralec is rated 4.9 based on 922 reviews