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Temple Knight Reviews

4.9 Rating 485 Reviews

98 %

of reviewers recommend Temple Knight

Company Reviews

4.9

Based on 485 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Temple Knight:

Temple Knight are a bespoke agency for managed print solutions. We specialise in servicing and repairs of printers, photocopiers, plotters and scanners.

We offer ad-hoc repairs as required, or fully inclusive service and maintenance contracts for multiple brands including: Brother, Canon, Dell, Develop, Epson, Fujitsu, HP, Konica Minolta, Kyocera, Oki, Ricoh, Utax, Xerox, Zebra and many more.

Our head office is based in Edenbridge on the Kent / Surrey border, and our engineers are based across the South East including London. Our engineers are never too far away guaranteeing you a fast onsite response.

Our service team are manufacturer trained and experienced in all the equipment we service and repair. In addition to manufacturer training, we also operate an in-house training program, which we believe is second to none. To back up our engineers, we have a highly qualified service team and parts department with links to manufactures and suppliers across the globe.

Temple Knight offer a highly professional, yet personal one stop service for all your printing and photocopying requirements, whatever the size of your organisation.

For more information on any of the services we offer, please just give us a call on 01732 860 900 or 0800 142 2737.

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Temple Knight 5 star review on 6th April 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just be careful.... very polite and helpful when you first get in touch and give you a wonderful offer of a 2 year maintenance contract. Then nothing for 2 years until you receive a invoice which turns up when it’s to late to cancel the ever green contract. And even if you no longer have the printer they want another 12 months money or the threats start...... just be a little bit careful”

Thank you for your email. We are very sorry to hear that you were unhappy with our service. One of our Management Team will be in touch to discuss. Kind regards Temple Knight Marketing Team.

“Novac was professional & efficient. He solved our problem with haste and provided me with some education into what caused the issue to happen. 10/10 service :)”

“Faulty machine quickly repaired by Nathan and Rob, who left the printer/scanner in good clean better working order. An excellent Service!”

“Called for an engineer, got an appointment for the next day. Novac called 30 mins beforehand to say what time he would be expected. He checked the copier thoroughly, explained what was wrong and ordered the new parts. Cracking!”

“Michael gave very knowledgeable and speedy service!”

“David was very helpful and very efficient whilst explaining about what had happened to our printer. Thanks!”

“Novac arrived promptly this morning to fix a long standing issue with my printer. What a delightful and well-mannered engineer, in addition to being exceptionally professional and effective. Novac not only fixed my issue, and tested in thoroughly to ensure I was happy, but he also showed me how to print reports and change toner cartridges etc. Now that's the epitome of excellent customer service in my mind. Thank you so much Novac and the Temple Knight team.”

“Rob & Nathan were very helpful and friendly. They clearly explained what they have done to fix the printer and it is working great now. Great service.”

Hi Karolina. Thank you for your review and positive feedback. We are glad we could be of service and your printer is back up and running! Kind regards Temple Knight Marketing Team

“Luke was as always professional, friendly, calm and knowledgeable and as I would have expected from him, of course got our machine up and running again thank goodness!”

Hi Sarah. Thank you for your lovely review. Luke is a great part of our team and we are pleased he got you up and running again. Kind regards Temple Knight Marketing Team

“Very polite engineers, sorted my printer out. Very pleased with the service and a prompt next day visit by the engineers was excellent. Definitely recommend.”

Thank you for your kind words. We are glad we were able to assist. Best wishes from the TK Marketing Team

“We have experienced may problems over the last few months with our Lexmark printer and each time I request an engineer they solve the problem for which I am very grateful but another different problem appears. Yesterday Rob and Nathan attended and and were very thorough in checking the machine and solved the problem quickly and explained in detail the reason for the colour fading. They were on time and very polite and now I hope all the problems are resolved. Thank you.”

Thank you for your review. We really appreciate the feedback and glad our engineers got your machine up and running again! Kind regards Temple Knight Marketing Team

“Very professional & speedy service. Highly recommended. Rob & Nathan were polite & clear in explaining what they had done.”

Thank you for your kind review. I will pass on your lovely comments to Rob & Nathan. Kind regards TK Marketing Team

“Very good service. Rob& Nathan Arrived on time . Explained everything. Showed all parts that needs to be replaced and what will need replaced At a later date. Overall a good experience. Will use your company again and will recommend you to anyone who needs a printer service or repair .Keith Gebbett”

Hi Keith. Thank you for your wonderful review! We are pleased to hear that you were impressed by Rob and Nathan, they are valued members of our team and we will pass on your kind words. If you require our services in the future, please get in touch! Best wishes Temple Knight Marketing Team

“Michael was on time, helpful and gave clear explanations. Printer up and running well, happy customer!”

Hi Kerry. Thank you for your review. It's lovely to hear that your were impressed with Michael and he got your printer back up and running again. Best wishes TK Marketing Team

“Michael was on time, fix and cleaned our printer and had excellent customer care. Thank you”

Hi Bob. You are very welcome. Michael is a great part of our team, and we are pleased he got you up and running again. Kind regards TK Marketing Team

“Friendly and efficient service; wouldn't use anyone else”

Thank you for your kind words; we are glad we were able to assist! Best wishes from the TK Marketing Team

“Great Service as always, friendly guys and explain things to you clearly, Thanks”

Hi Sarah. Thank you for your lovely review! We are glad we were able to assist :) Best wishes from the TK Marketing Team

“Have used Temple Knight on 2 occasions and cannot rate them high enough. the service is exceptional from the initial communication , how business should be , easy !! the engineer this time David was knowledgeable and explained issue in layman terms after the repair. will continue to use in future.”

Hi Craig. Thank you for your lovely review and positive feedback. I will ensure your comments are passed on to Dave. If you require our services in the future, then please get in touch. Kind regards TK Marketing Team

“Michael came and sorted out our printer. He arrived when we were told he would was efficient, polite and very helpful. Thank you Michael! :)”

Hi Vikki. Thank you for your wonderful review. Michael is a great part of our team, and we are pleased he got you up and running again. Kind regards TK Marketing Team

“Friendly and efficient service from Novac - thanks!”

Hi Hannah. Thank you for your lovely review. We will ensure your comments are passed on to Novac. Best wishes TK Marketing Team

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Temple Knight is rated 4.9 based on 485 reviews