Temple Knight Reviews

4.86 Rating 421 Reviews
98% of reviewers recommend Temple Knight

About Temple Knight: Temple Knight are a bespoke agency for managed print solutions. We specialise in servicing and repairs of printers, photocopiers, plotters and scanners.

We offer ad-hoc repairs as required, or fully inclusive service and maintenance contracts for multiple brands including: Brother, Canon, Dell, Develop, Epson, Fujitsu, HP, Konica Minolta, Kyocera, Oki, Ricoh, Utax, Xerox, Zebra and many more.

Our head office is based in Edenbridge on the Kent / Surrey border, and our engineers are based across the South East including London. Our engineers are never too far away guaranteeing you a fast onsite response.

Our service team are manufacturer trained and experienced in all the equipment we service and repair. In addition to manufacturer training, we also operate an in-house training program, which we believe is second to none. To back up our engineers, we have a highly qualified service team and parts department with links to manufactures and suppliers across the globe.

Temple Knight offer a highly professional, yet personal one stop service for all your printing and photocopying requirements, whatever the size of your organisation.

For more information on any of the services we offer, please just give us a call on 01732 860 900 or 0800 142 2737.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver
delivery methods
100%
on-time delivery
Customer Service
Telephone, Email, Live Chat
communication channels
Under an hour
queries resolved in
customer service
"We had an issue with a replacement toner but the call out was very quick and the lady on the phone was really helpful. Novac turned up the next day very happy and friendly, really impressed with the speed and how thorough he was in his visit. Couldn't be happier!"
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"Novac is very helpful, polite friendly and professional, fixed the problem and let us know what the issue was. Gave us a call before our appointment to let us know a rough time he would be with us. Very happy with the service we have received from Novac."
"Kovac arrived promptly and diagnosed the problem with the printer within 2 minutes! Very quickly sorted it out and was polite and professional during his visit."
"This is the first time of using Temple Knight and found them on the internet. They had a quick response and sent out a lovely engineer, Novac, who was very cheerful, professional and totally informative of what was wrong with the printer and why. He explained the next step, re quotation before replacing parts and was very helpful. A very reasonable call out charge for the length of time he was here."
"Met David for the first time who attended our Lexmark printer for printing quality issues. Was very friendly and informative on the problems and advised of how to sort, also looked into a current order for us and updated us on this order. Very happy with the service once again."
"Michael was very professional and polite. He clearly explained how to avoid similar problems in the future. Thank you"
"Michael attended a paper jam problem on our Lexmark printer, was very friendly and informative on the cause of our paper jams. He fixed the Jam and gave our printer a once over and clean. Friendly and professional service as always."
"1st visit by Novak identified the problems (tricky and almost terminal). Parts quickly ordered and within a week Michael called to book appointment, arrived on time, entirely rebuilt my printer and fixed the problems. All hugely efficient and professional."
"Novac attended our Head Office today and as always he was pleasant, professional, efficient and reliable. We cannot fault the service he provides and we see him as one of the team."
"Novac was charming, helpful and positive. He fixed our printer in 8 minutes and checked for updates for us. Would highly recommend."
"Michael and Sam visited to sort out an issue with a tray that had come lose. They fixed the problem, Sam gave the printer a thorough check out and Michael fixed a scanning issue for me. Usual excellent service from Temple Knight."
"Michael 393066? or 343066? Was very helpful when fixing a paper jam fault on our Lexmark printer today (22.01.19) He was very informative, friendly and efficient and gave our printer a clean at the same time, providing tips and advice along the way. Always happy with Temple Knights service! Stephanie"
"Novak was here, promptly as usual, and did a very good service job on my printer. He is always very calm and reassuring, and makes complicated issues seem very manageable. Thank you again for your help, Novac."
"Novac called ahead and arrived on time. He was cheerful, professional and efficient (as always)"
"Novac turned up early was very polite and informative about what he was doing. He fixed a longstanding problem with my printer. Very pleased with the service he provided."
"Repair completed today by Novac and Sam. Very polite, professional and good communication. Called ahead, turned up when they said they would, job carried out quickly and efficiently. Recommended."
"Michael (342954) was polite, efficient and on time. Very happy with the service received."
"Novac and Sam were very polite and serviced our broken printer, ensuring we were happy with quality of print and connectivity before they left."
"Novac was exemplary. Called in advance. Arrived punctually. Very tricky problem with my printer which he identified, explained and planned solution for. Couldn't ask for more."
Temple Knight is rated 4.86 based on 421 reviews

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