Teletext Holidays Reviews

Name: Teletext Holidays
Address: 166 College Road, London, Harrow
Rating: 2.66

2.7 Rating 1,941 Reviews

43 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.7

Based on 1,941 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, got me a good deal and was very friendly!”

Helpful Report

Posted 6 years ago

Hi Sara, Thank you for your kind comments and continued custom with us. We do hope you have a brilliant holiday. Best Wishes Becky :)

Posted 6 years ago

“I have made a booking and paid over 3k for my family holiday on the 2nd of March and I have not received my booking details, my flights and accommodation. I have called unlessly and stayed on hold for over 1 hr and when I press 1 for sells the phone don't even ring before they answer. I have not been able to get through to anyone for days now and I don't have my booking vouchers for resort and flight. Never booking with them again. Customer service is great before they get your money but once they do, you no longer matter.”

Helpful Report

Posted 6 years ago

Hi Jamila, Thank you for your review which we are very sorry to read. Please be assured this has been passed to a senior member of our Customer Support team who will be calling you shortly. Best Wishes Becky :)

Posted 6 years ago

“Hanna was excellent in every aspect of booking the holiday. I had lots of questions which were answers promptly and professionally. This is the second time I have chosen teletext holidays and will definitely be booking with them in the future, thankyou.”

Helpful Report

Posted 6 years ago

Hi Katherine, We are very pleased to read your comments :) and happy to learn our agent was able to provide you with the best price possible :) We do hope you have an amazing time away. Best Wishes Becky :)

Posted 6 years ago

“Excellent customer service from the advisor I was dealing with my booking over the phone. She met our needs/budget and got our holiday for the price we wanted. Hassle and stress free. The price was the cheapest we saw out of all the sites we looked on. Exactly what we were looking for! Would highly recommend teletext.”

Helpful Report

Posted 6 years ago

Hi Megan, We are very pleased to read your comments :) and happy to learn our agent was able to provide you with the best price possible :) We do hope you have an amazing time away. Best Wishes Becky :)

Posted 6 years ago

“2nd time booking with teletext, friendly happy helpful staff both times booking”

Helpful Report

Posted 6 years ago

Hi Sophie, Thank you for your kind comments and continued custom with us. We do hope you have a brilliant holiday. Best Wishes Becky :)

Posted 6 years ago

“The price advertised was never available. Was told we had 10kg luggage but when we checked invoice was not there. Contacted customer services who said would get back to us withiin 48 hours but still waiting 10 days later. They don't want to know once they've got your money.”

Helpful Report

Posted 6 years ago

Hi, We are sorry to read your concerns with regards to the prices shown on the website. We do try to provide the best possible service to all our customers and your feedback is appreciated. To clarify, we use suppliers live systems for flights and accommodation and prices are always fluctuating so the live price would be confirmed to you when you call our sales department. Being honest with our customers is our priority and we do advise about live pricing at various places on our website, “Prices change regularly, please call now for the live price”. Further, any optional extras such as baggage, transfers etc are not included in the advertised price and are optional the price shown is for accommodation and flights again as advised on the website. With regarding to your further hand luggage comments, a member of our team is looking into this and will contact you shortly. Best Wishes Becky

Posted 6 years ago

“Very easy to deal with very helpful”

Helpful Report

Posted 6 years ago

Hi Raymond, Thanks for your positive comments. We do hope you have a brilliant holiday. Best Wishes Becky :)

Posted 6 years ago

“Jervis our holiday agent was very polite and went above and beyond to get us the best deal. He was very knowledgeable and quick and explained everything to us perfectly. I would highly recommend both Jarvis and teletext holidays”

Helpful Report

Posted 6 years ago

Hi Julie, We are happy to hear our sales agent was helpful and gave you the best flight available so you can make the most of your time away. We do hope you have a brilliant holiday. Best Wishes Becky :)

Posted 6 years ago

“Service advisor was very helpful when I called to book, managed to get me a much better flight time which meant we didnt effectivley loose a day of our holiday.”

Helpful Report

Posted 6 years ago

Hi Rebecca, We are happy to hear our sales agent was helpful and gave you the best flight available so you can make the most of your time away. We do hope you have a brilliant holiday. Best Wishes Becky :)

Posted 6 years ago

“The customer service person was very polite and helpful throughout the conversation. I got a great deal and he was patient with me as it was my first ever holiday booking.”

Helpful Report

Posted 6 years ago

Hi Jonathan, Thank you for your kind comments. We are pleased to learn our agent was able to assist you in booking your holiday and provided you with all the information required before confirming. We do hope you have a great time away. Best Wishes Becky :)

Posted 6 years ago

“Very helpful and got everything sorted I needed, can’t ask for any more”

Helpful Report

Posted 6 years ago

Hi Craig, Thank you so much for your kind comments. We do hope you have a brilliant time away. Best Wishes Becky :)

Posted 6 years ago

“Quick hassle free and I got exactly what I wanted no issues or fuss GREAT!”

Helpful Report

Posted 6 years ago

Hi, We are really pleased to hear we have been able to provide you with the best deal possible and we do hope you have a great time away. Best Wishes Becky :)

Posted 6 years ago

“I was constantly reviewing short break holidays and when I found one I called the number. The call taker was very helpful including looking to further reduce the cost. I found the holiday I wanted and the price I wanted and booked it. Very helpful”

Helpful Report

Posted 6 years ago

Hi Niel, We are really pleased to learn we have been able to help you in finding the best holiday possible along with a great price. We do hope you have a smashing time away. Best Wishes Becky :)

Posted 6 years ago

“My travel agent Venkat has been most helpful in finding me the best deals, not only taking into account aspects that I want but ensuring I get the best value.”

Helpful Report

Posted 6 years ago

Hi, We are happy to hear Venkat was able to help you in booking your holiday and we do hope you have a great time away. Best Wishes Becky :)

Posted 6 years ago

“All done within half an hour and got what I wanted. Nice holiday in five weeks a a very good price. Morroco here we come”

Helpful Report

Posted 6 years ago

Hey Lynn, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 6 years ago

“Very good informative service from Kishan following up with a couple of calls to keep me updated”

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Posted 6 years ago

Hi Deborah, We are very pleased to read Kishan was able to help you in booking your holiday and we do hope you have a smashing time away. Best Wishes Becky :)

Posted 6 years ago

“Very good service really polite and helpful staff”

Helpful Report

Posted 6 years ago

Hi Brenda, We are happy to read your comments and do hope you have a great time away. Best Wishes Becky :)

Posted 6 years ago

“Brilliant service, quick and efficient”

Helpful Report

Posted 6 years ago

Hey Chelsea, Thank you for your kind comments which we are very happy to read. We hope you have a brilliant time away. Best Wishes Becky :)

Posted 6 years ago

“Great service I always use teletext holidays”

Helpful Report

Posted 6 years ago

Hi Matthew, Thank you for your feedback. We do hope you have a smashing holiday. Best Wishes Becky :)

Posted 6 years ago

“Very well advertised and your colleague worked very hard to get our holiday package”

Helpful Report

Posted 6 years ago

Hey Wendy, Thank you so much for your feedback :) We do hope you have a brilliant time away. Best Wishes Becky :)

Posted 6 years ago

Teletext Holidays is rated 2.7 based on 1,941 reviews