Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.26

2.3 Rating 1,609 Reviews

32 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.3

Based on 1,609 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gavin was very clear and helpful with what I needed”

Helpful Report

Posted 8 months ago

Hey Bruce, Thank you for sharing your review! We're happy to hear that Gavin provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 8 months ago

“zane was very friendly and pacient helped anyway he could”

Helpful Report

Posted 8 months ago

Hey Danielle, Thank you so much for sharing your review. We are pleased to hear you found our agent Zane friendly and helpful. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 8 months ago

“Good customer service”

Helpful Report

Posted 8 months ago

Hey, Thank you so much for sharing your review. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 8 months ago

“TELETEXT HOLIDAY STAFF WERE VERY FRIENDLY AND HELPFUL BUT MOST OF ALL LISTENED TO WHAT I HAD TO ASK AND SAY AS I HAD A QUESTION AND ZANE WAS FIRST CLASS IN DOING ALL OF THE ABOVE :)”

Helpful Report

Posted 8 months ago

Hey, Thank you for sharing your review! We're happy to learn that Zane provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 8 months ago

“Helpful service”

Helpful Report

Posted 8 months ago

Hey, Thank you for sharing your review! We're happy to hear that you found our agent helpful. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 8 months ago

“This was the first time that I booked a holiday with teletext the agent I had was called summer he was fantastic he work he's magic to find us a fantastic all-inclusive to Turkey and he was very polite & very helpful 10 out of 10 thank you once again 😀 from M. D”

Helpful Report

Posted 8 months ago

Hey Maria, Thank you for your kind words! We're glad to hear that Summer helped you find the perfect holiday. It’s wonderful to know that we met your expectations and that everything went smoothly. Your feedback serves as a great motivation for Sumeer and all our sales agents and we thank you for taking the time to share your happy experience. We hope you enjoy every moment of your holiday. Thanks once again for the feedback and for recommending us and Sumeer, it means a lot. Belle

Posted 8 months ago

“Pleased with Zane customer service”

Helpful Report

Posted 8 months ago

Hey Kim, Thank you for sharing your review! We're happy to hear that Zane provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 8 months ago

“Andy, was very helpful with my enquiry. Lovely experience. Thank you”

Helpful Report

Posted 8 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Andy. Your satisfaction is our top priority. Thank you for your feedback. We have shared it with our product team, and it is highly valuable in helping us continuously improve our product. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 8 months ago

“Hello, I just spoke to Andy, who was very helpful, I was stressed as I could not see my seat allocation. Andy went through the process and asvised me of the seat numbers and that they were together, which was a huge relief to me. He also asvised me how to check this myself and how to check in 28 days beforehand. This was worrying for me and Andy was great and confirmed all was as I needed. So eleven out of ten for Andy. Well done young man. 👏”

Helpful Report

Posted 8 months ago

Hey Cathy, Thank you for your wonderful feedback! We're so glad to hear that Andy was able to ease your stress and guide you through the process. It's fantastic to know that he provided you with the reassurance you needed regarding your seat allocation. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 8 months ago

“Sam was extremely helpful and secured us a great deal”

Helpful Report

Posted 8 months ago

Hey CM, Thank you for sharing your review! We're happy to learn that Sam provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 8 months ago

“Very helpful Andy.”

Helpful Report

Posted 8 months ago

Hey, Thank you for sharing your review! We're happy to hear that Andy provided you with a great service. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 8 months ago

“Absolutely amazing service . Great service, advice and price. Summer singh was so helpful. Thank you”

Helpful Report

Posted 8 months ago

Hey Pradip, Thank you so much for your kind words, we’re pleased to hear you had a great experience and found Summer very helpful. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 8 months ago

“Absolutely amazing service . Great service, advice and price. Summer singh was so helpful. Thank you”

Helpful Report

Posted 8 months ago

“Andy was very helpful and solved the query that we had.”

Helpful Report

Posted 8 months ago

Hey, Thank you for sharing your review! We're happy to hear that Andy provided you with a great service and resolved your query. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 8 months ago

“Our first experience with booking and queries with teletext was very positive and Jamie and Sasha where very helpful looking forward to holiday and hope everything runs smoothly.”

Helpful Report

Posted 8 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with both Jamie and Sasha. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 8 months ago

“Andy was kind and very professional”

Helpful Report

Posted 8 months ago

Hey Vanessa, Thank you so much for sharing your review. We are pleased to hear you found our agent Andy friendly and helpful. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 8 months ago

“Andy was extremely helpful and polite and indicated what we need to do when our flight was cancelled”

Helpful Report

Posted 8 months ago

Hey, Thank you so much for your kind words. We are sorry to learn your flight was cancelled but are pleased to hear our agent Andy was able to help you. Wishing you all the best and we can’t wait to assist you again in the future! Thanks again Belle

Posted 8 months ago

“I spoke to karishna a very calm man helped me threw everything i needed to know thank you.”

Helpful Report

Posted 8 months ago

Hey there, Thank you for your wonderful review! We're so glad to hear that Karishna was able to assist you and make the process smooth for you. It’s always our aim to provide great and helpful service. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 8 months ago

“I’d just like to thank sumeer for all his help and support in making our booking very easy and affordable,thanks john”

Helpful Report

Posted 8 months ago

Hey, Thank you for sharing your review! We're happy to learn that Sumeer provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 8 months ago

“Very easy communication with Andy.”

Helpful Report

Posted 8 months ago

Hey Albion, Thank you so much for your lovely review! We're delighted to hear that you found communication with Andy to be so easy. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 8 months ago

Teletext Holidays is rated 2.3 based on 1,609 reviews