Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.49

2.5 Rating 1,788 Reviews

38 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.5

Based on 1,788 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cant believe how helpful Ken was with booking my special assistance...he was great very patience listened to wot i was saying...and lively man to speak to Many thanks Ken Mrs Ann ward”

Helpful Report

Posted 1 year ago

Hey Ann, Thank you for sharing your review! We're happy to hear that Ken provided you with a great service and assisted you with your special assistance requirements. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 1 year ago

“Andy was very helpful today!”

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Posted 1 year ago

Hey Anonymous Thanks so much for your feedback. We're thrilled to hear you had a pleasant experience with our customer support team. Andy will be delighted to know he made such a great impression. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 1 year ago

“The online payment link did not work but payment was sorted by the customer services adviser on the phone pronto.”

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Posted 1 year ago

Hey Anonymous Thank you for sharing your review! We're happy to learn that we were able to resolve your payment issue. Your feedback serves as a great motivation for our staff and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again, Sam

Posted 1 year ago

“Andy was more than helpful with answering my questions about my hotel, such a pleasant experience.”

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Posted 1 year ago

Hey Andy, Thank you for sharing your experience! We're delighted to hear that you had a brilliant experience with our customer service. Andy will be thrilled to know he was more than helpful in answering your questions. Thank you for choosing Teletext Holidays and we wish you a most amazing holiday. Thanks again, Sam

Posted 1 year ago

“I had an issue with my booking and Kenneth as very patient and resolved this for me. I am very grateful, thank you Kenneth”

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Posted 1 year ago

Hey Maxine Thank you for sharing your experience. We're thrilled to hear that Kenneth was patient and resolved your issue for you. Your kind words mean a lot, and we'll make sure to pass along your gratitude to him. Wishing you a fantastic holiday ahead, Thanks again, Sam

Posted 1 year ago

“Fantastic service from Zain. Thank you”

Helpful Report

Posted 1 year ago

Hey Thank you for your review! We’re delighted to hear that Zain provided you with a fantastic service, ensuring all your needs were met. Your kind words are truly appreciated and we’ll be sure to share your feedback with him, he will be pleased! Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 1 year ago

“GAVIN!! HE WAS EXCELLENT ABSOLUTE ASSET TO THE TEAM I CALLED UP TO CHANGE A NAME ON THE BOOKING AS IT WAS MISS SPELLED AND HE CALLED THE AIRLINE SHORT HOLD AND ALL WAS COMPLETED, NOW THATS GREAT CUSTOMER SERVICE GIVE HIM A RAISE!!!”

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Posted 1 year ago

Hey Naimesh Thank you for your fantastic review! We’re delighted to hear that Gavin provided such a professional and attentive service, ensuring all your needs were met. Your kind words are truly appreciated and we’ll be sure to share your feedback with him —it will mean a lot! Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 1 year ago

“Andy was helpful and efficient when helping me.”

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Posted 1 year ago

Hey Irshad Thank you for your review! We're delighted to hear that Andy was helpful and efficient. We have passed your review to him and he will be thrilled! Thank you for choosing Teletext Holidays, we are very happy to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 1 year ago

“GAVIN was very helpful and very clear, id previously spoken worh somone else who didnt have a clue so he was a breath of fresh air to get it all sorted quickly”

Helpful Report

Posted 1 year ago

Hey Mrs Phillips Thank you for sharing your review! We're very happy to hear that Gavin was helpful and provided a good service. We are sorry to read you faced difficulties with the previous agent. We have passed your review to the relevant manager for their evaluation and thank you for bringing this to our attention. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 1 year ago

“Jessy was really helpful. She was polite and professional. Thank you for your service!”

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Posted 1 year ago

Hey James Thank you for sharing your review and your are very welcome! ! We're very happy to hear that Jessy provided a friendly, professional service and was really helpful. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 1 year ago

“Christopher and Zane have been very helpful in helping book my holiday. Good customer service. I look forward to booking more holidays with Teletext Holidays.”

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Posted 1 year ago

Hey Nahida Thank you for your review! We’re delighted to hear that Christopher and Zane were very helpful and provided good customer service. Your kind words are truly appreciated and we’ll be sure to share your feedback with them—it will mean a lot! Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans. We wish you a great holiday and truly look forward to booking your next holiday for you in the near future. Thanks again, Sam

Posted 1 year ago

“Superb from start to finish”

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Posted 1 year ago

Hey Carl Thank you for sharing your review! We're very happy to hear the service received was superb from start to finish. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 1 year ago

“I recently booked my flight with teletext Holidays. I found them very patient, helpful and courteous especially Aaron. He was so kind and helpful and could not do enough to help me with my queries. Thank you so much Aaron. God bless you.”

Helpful Report

Posted 1 year ago

Hey Thank you for sharing your experience. We're thrilled to hear you found the agents patient and helpful especially Aaron. Your kind words mean a lot, and we'll make sure to pass along your gratitude to them. Wishing you a fantastic holiday ahead, Thanks again, Sam

Posted 1 year ago

“I got a good price of Veda and Sam. Sam was very helpful and patient with waiting for me to send reply. Sam reassured me my holiday will be great and said i will use teletext holidays again. as this was my first time. thanks again both of you x”

Helpful Report

Posted 1 year ago

Hey, Thank you for your fantastic review! We're thrilled to hear that Veda and Sam provided you with excellent service and reassurance for your first holiday experience with us. It’s wonderful to know that you felt supported throughout the booking process. We truly appreciate your kind words and look forward to assisting you with your future travels! Belle

Posted 1 year ago

“A brilliant and easy conversation with Sami, the teletext sales rep. He went out of his way to look for flights and then re look when I changed my mind on dates! He answered every question and put an anxious traveller at ease. He was easy to talk to, efficient and sorted everything out. Quickest and easiest holiday I’ve booked. Would definitely recommend!”

Helpful Report

Posted 1 year ago

Hey C, Thank you so much for your wonderful review! We’re delighted to hear that Sami provided exceptional service and made your booking experience so smooth and enjoyable. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. We appreciate you recommending us and can’t wait to help you plan more amazing holidays in the future! Belle

Posted 1 year ago

“Tarun was exceptionally helpful in helping me secure the same holiday and flight for my friend who only decided to join us in Turkey now. He was patient and thorough, ensuring that everything was up to our taste. I will recommend Teletext holidays anytime.”

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Posted 1 year ago

Hey De Joe, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Tarun. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 1 year ago

“Thankyou Sam was brilliant sorted out holiday”

Helpful Report

Posted 1 year ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 1 year ago

“Sumer was extremely helpful and sorted our booking quickly.”

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Posted 1 year ago

Hey Christine, Thank you so much for your kind words, we’re pleased to hear you had a great experience and Sumeer was able to assist you. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 1 year ago

“Zane- a special thank you for going above and beyond helping me sort my booking out, you called me back as promised more than once, you even called me back a few times to update me and make sure everything was okay as a courtesy! Looking forward to the holiday thank you again!”

Helpful Report

Posted 1 year ago

Thank you for sharing your review! We're happy to learn that Zane provided you with a great service and went above and beyond to sort your booking. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 1 year ago

“Gavin helped me make a payment as the online portal couldnt find my booking ref number. Very helpful”

Helpful Report

Posted 1 year ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Gavin. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 1 year ago

Teletext Holidays is rated 2.5 based on 1,788 reviews